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10 reviews from our car dealer reviews community
Leave a review for Blackbrook Road Autocentre
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10 reviews from our car dealer reviews community

Leave a review for Blackbrook Road Autocentre
Leave a review
"Everything I Wanted "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A* to these cars, really happy with my new Smart Car. Customer Service Fantastic.Thank You

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"Great Service - happy customer!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased a Skoda Roomster automatic. My previous Roomster was dying so had to buy something urgently and wanted an automatic. Steve and Andy were both helpful and resolved any issues 🙂

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+1 Found this review helpful
"Great service, very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found the ideal car here, just what I needed. The staff could not have been more helpful, There were minor issues with one of the keys afterwards as a result of problems with the previous owner. The staff kept in touch and me fully informed until the problem was resolved. I would highly recommend them.

"Excellent buying experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having searched for a specific car, found Blackbrook Road Autocentre had one in stock. Having made phone enquiry and arranged to view following day, car was immediately MoT'd and serviced. Vehicle met all our expectations and was, if anything, better than described on Autotrader. Small defect was immediately rectified to our satisfaction so we could drive away shortly afterwards. Excellent, friendly service, a pleasure to do business,

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+0 Found this review helpful
"Said they'd hold a car for us then sold "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy from Blackbrook Road Autocentre. We phoned Thursday 20th to confirm we were coming to buy a specific car on Saturday 22nd. The guy assured us we would hold the car. We bought train tickets that evening from Ashchurch to Fareham, £110. The car is still listed for sale on their website and on another car site and no one called to say that they changed their minds on holding it and had sold it. We travelled four hours to get here. No one at the garage, phoned them up only to be told 'oh you talked to my colleague it wasn't me'. Irrelevant. We've now had to spend another £110 to travel back another four hours with no car to show for it. They did not offer to even refund our travel as a result of their error. If we are not contacted to be refunded we will be taking this up with that site regards listing and promising cars already sold, and then the small claims court.

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+0 Found this review helpful
"Well worth a visit"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Enjoyed a great, visit to this relaxed but friendly car sales garage. I felt compelled to write a review about Blackbrook Road Autocentre even though we didn’t find the one! Looked around 4 months ago for a car for my mother and the experience was not one we hoped to do again due to some really pushy, in your face, patronising salesmen that we meet. After a recent right off the search is on again and we took a trip to Blackbrook Road and was so pleasant, will be back.

"Great service, great car and no hard sel"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service and great car from Blackbrook Road Autocentre, I am surprised that there are not more reviews for this dealership. No hard sell, let my son test drive a car without hanging over him all the time. We were allowed to look over the car without sales person present. Agreed a deal on Seat Ibiza Sport, had the car ready for us full valet and taxed it for us, 12 months AA membership thrown in a s well. Cannot recommend them highly enough, my wife and I will be looking for a new car in February/March next year, I know where I will look first. Give them a go, Thanks again Brian.

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"Full stars! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a really good experience at Blackbrook Road Autocentre. The car was in excellent condition and clean. The guys there were helpful and that's why I've given them full stars!

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+0 Found this review helpful
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"Excellent! "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Andy and Brian Blackbrook Road Autocentre were excellent to say the least, helpful and friendly guys! The Hyundai I bought was really clean and in very good condition. The aftercare at this dealership was simply brilliant and cant I recommend enough!

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"Blackbrook road customer review"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The transaction was totally and utterly simple and painless, there was a little niggly fault with the car that developed shortly afterwards but I took it back to Blackbrook and they sorted it in a few days and gave me a courtesy car. I've recommended them to a few friends as they were very helpful and always on the end of the phone when I had a problem or any questions.

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Dealership Information

Blackbrook Road Autocentre is an Independent dealership that is based in Fareham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
10 reviews4.6 out of 5 stars — Rated Excellent
Excellent
9
Very Good
0
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Blackbrook Road Autocentre
    Blackbrook Road
    Fareham
    Hampshire
    PO15 5DQ

    Get in touch

    01329 283400
    http://www.blackbrookrdautocentre.co.uk

    Opening times

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    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Blackbrook Road Autocentre

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