35% Reviews
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83% Recommend
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80 reviews from our car dealer reviews community
Leave a review for Blackpool Honda - Cox Motor Group
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80 reviews from our car dealer reviews community

Leave a review for Blackpool Honda - Cox Motor Group
Leave a review
"First Class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent professional service from Mark and the team at Honda Blackpool highly recommended

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+1 Found this review helpful

Blackpool Honda from Blackpool Honda - Cox Motor Group in response to First Class

Thank you so much for your recent feedback, we really appreciate you taking the time to get in touch with us. We’re delighted to hear your purchase was both enjoyable and informative!! We hope you and yours enjoy your new car for many years to come ☘ If we can do anything else for you in the future, please don't hesitate to get in touch, you know where to find us 😁

"5* Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely brilliant from start to finish! Hassle free, no pressure and quite possibly the easiest transaction i have had from any dealer!

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+0 Found this review helpful

Blackpool Honda from Blackpool Honda - Cox Motor Group in response to 5* Service

Hi Liam, Thank you so much for your recent feedback, we really appreciate you taking the time to get in touch with us. If we can do anything else for you in the future, please don't hesitate to get in touch, you know where to find us 😁

"Customer service"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service is shocking didn't buy car in end they need some one to answer the phone

Blackpool Honda from Blackpool Honda - Cox Motor Group in response to Customer service

Hi Nigel, Thanks for taking the time to give us some feedback, we really appreciate it. We are really sorry to hear that you were not happy with the way your enquiry was handled and we would like to take a closer look. Could you please email us at sales@blackpool-honda.co.uk, so we can investigate further? We hope to hear from you soon. Many thanks, Blackpool Honda.

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"Very efficient service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were made to feel welcome. Everyone was very helpful and courteous,and knowledgeable, my car arrived earlier than the date first given which was a bonus. I would purchase another car from Honda Blackpool in the future

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"Appalling sales staff"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very poor establishment that used to be a good place. As a long term customer, I’ve seen this place go down hill these last few years. Avoid.

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+2 Found this review helpful
"Grey service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service received from Andrew at Blackpool Honda will be back to the dealership for my daughter's birthday to purchase, felt at home and welcomed the whole way.

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"Perfect Purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a HR-V from Blackpool Honda and I couldn't pick a single fault with the service I received, I dealt with Andrew and in his absence the rest of the team were helpful and knowledgeable, delivery was available and effortless with their drivers, what a professional team! Would recommend highly

"Very badly prepared cars"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid this dealership and its sales manager Chris like the plague. Very unprofessional no customer skills whatsoever. After diving 2.5 hours to see a 2 year old car that was atrocious. Splitter hanging off, Tyres with big lumps out of them, wheels kerb Damaged and scratched paint work. Not to mention the dirty interior. This is on a 7000 mile type r car. Definitely question the mileage. Choose another Honda dealership or you’ll get be sorry.

"A poor purchase experience"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The showroom is bright and futuristic, the sales staff are not!

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+1 Found this review helpful

Blackpool Honda from Blackpool Honda - Cox Motor Group in response to A poor purchase experience

Hi Nigel, Thanks for taking the time to give us some feedback, we really appreciate it. We are really sorry to hear that we were unable to handle your telephone inquiry as efficiently as we would normally and would like to take a closer look. Could you please email us at sales@blackpool-honda.co.uk, so we can investigate further? We hope to hear from you soon. Many thanks, Blackpool Honda.

"When is a deal not a deal?"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I agreed to buy a new car at the price shown in the auto trader. The figures were acceptable and I paid a deposit of £500 (which I am still waiting for to be returned). A phone call the following day from Mark the salesman saying they got the figures wrong and I would have to find significantly more. I refused so the deal was pulled from me. How crass is that. He did remind me however, if I found the extra, it would be a good thing since the prices were soon to go up. My word is my bond (except for Blackpool Honda). Poor.

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+2 Found this review helpful

Blackpool Honda from Blackpool Honda - Cox Motor Group in response to When is a deal not a deal?

Hi John, Due to a technical issue the price displayed was for a 2-wheel drive model and not the 4-wheel variant. Our team explained the error and attempted to price match the vehicle for you to the cheapest available 4-wheel drive model on AutoTrader at that time, but unfortunately this resolution was not to your satisfaction. I can confirm your refund of deposit is in progress and we wish you all the best in finding a new car in the future.

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Dealership Information

Part of the Cox Motor Group; Blackpool Honda provides you with the chance to purchase one of the most popular models within the Honda range such as the Civic and the Jazz. As well as providing you with the opportunity to make your next Honda purchase they have an on site aftersales services too. 

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
80 reviews4.4 out of 5 stars — Rated Very Good
Excellent
67
Very Good
1
Average
4
Poor
2
Terrible
6

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  • Contact Information

    Address

    Blackpool Honda - Cox Motor Group
    Lytham St. Annes Way
    Blackpool
    Lancashire
    FY4 5PQ

    Get in touch

    01253 547502
    https://www.coxmotorgroup.com/locations/dealership/blackpool-honda

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    Dealership Statistics

    83%
    Would recommend this dealer to family and friends
    35%
    Percent of reviews responded to by this dealer

    Additional Information About Blackpool Honda - Cox Motor Group

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: Cox Motor Group
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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