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37 reviews from our car dealer reviews community
Leave a review for Blackpool SEAT - Cox Motor Group
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37 reviews from our car dealer reviews community

Leave a review for Blackpool SEAT - Cox Motor Group
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"Fantastic customer service at Seat"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Seat Ibiza from this garage in April. I'll confess to not know much about cars but I had a really positive experience at this garage. The customer service provider by Thomas Adams, one of the customer experience managers, was fantastic. He took his time to show me the vehicle options and then went through the finance carefully, explaining the optional extras. Most importantly, he wasn't pushy and let me make the decision in my own time. His after sales care was also excellent. He answered all my calls promptly, arranged collection of the vehicle ahead of time, and assisted me with changing ml my cherished plate. This was in such stark contrast to the experience I had at a local rival dealership who was more concerned about selling me various optional policies and protection cover rather than the car itself. I couldn't recommend Thomas enough for his excellent customer service. I would highly recommend this garage if you are considering a seat for your next vehicle.

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"Brilliant service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After going in and not really knowing what I wanted, I’ve come away with a great car, and I can’t thank Kay enough for that. I was able to test drive different cars to see which one was better for me, once I had decided Kay made the whole process a dream. The service at SEAT was amazing and everything about the process was brilliant. Many thanks to Kay and the SEAT team, highly recommend!

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"Most stress-free buying experience ever"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just want to say how brilliant my experience purchasing a car from Seat Blackpool has been. Special mention to Kay Atkin who went out of her way to help and provide a first class service. She always responded quickly to enquiries and even though our first choice vehicle sold, we quickly were given other options. Would use again!!

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"My First Seat Leon Cupra"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw what I considered to be my perfect Cupra 300 held at Blackpool Seat. On that same day I placed my interest I had received a call and a video of the car within the hour. Everything was explained, no 'pushy' sales tactic, very honest and eager to make a deal. We negotiated a price on my part exchanged and within 2 weeks the car had been delivered to me. Delivery had actually arrived earlier than expected, so less time spent waiting around. Car was to a used Seat standard. Car drives like new and I am glad I purchased my dream hatchback from a really good dealer. I would recommend to all. Special thanks to Kay for sorting the car tax and providing the great service that got the vehicle to my home.

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"5* service throughout "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car from Cox motor group in Blackpool and all through out the process they’ve been amazing. We dealt with Kay and from the start sent a personalised video of the inside and outside of the car, kept in touch through the whole process, and even dropped it off. They have made the process of buying a car so easy and I will definitely recommend anyone to buy a car from them. Thanks again Kay, you’ve been amazing to deal with :)

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"Perfect experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car from here and it couldn’t have gone any better. The person doing all of the work was named Kay and she was perfect. It was my first time buying a car this way but she made it very clear to me what was going throughout the whole process, did not leave me in the dark about anything and was very quick with everything I live about 200 miles from this place and still managed to get the car in just over a week from first enquiring. They cleaned my car for me and had it in perfect condition for when I arrived both inside and out. Would definitely recommend buying a car from this place as they have many to offer for good prices.

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"Fantastic service! Very happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service from Kay at Seat Blackpool. Found the perfect car within my price range. Quick turnaround! Very happy indeed. Can’t fault the customer service! She’s a lovely lovely girl!

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"Great service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I travelled from Edinburgh down to sunny Blackpool to buy a Seat Leon Cupra Estate and Kay looked after me all the way through. I had a few options closer to home but the service and updates from Kay made me travel further. No issues at all and all went smooth picking up car and with p/x also. Thanks again for the help car is great and sure in 48 months I’ll be down the road getting the next car!

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"Great Service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Seat Leon Cupra. Thomas the salesman was pleasant, helpful and knowledgeable throughout. Turnaround was quick and efficient which was appreciated as I had travelled a long distance. Can't comment on resolution of issues as there have been none so far.

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"Poor service "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything about the car was perfect. However the service was not up to standards as he lied about the cars log book before the purchase saying that it was not for a disabled person but after I bought the car I then found out it was for a disabled person. He also promised to fill the car up and give a full valet but unfortunately he did not do that. He also promised to give 2 free seat services but then after he did not want to follow through with that. I also gave him a call and told him about it but the most he could was say sorry which unfortunately is not good enough as I travelled almost 220 miles for this 2 times. overall I would not recommend using Blackpool seat or Morgan.

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Dealership Information

Blackpool SEAT - Cox Motor Group is an Franchise dealership that is based in Blackpool. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
37 reviews4.4 out of 5 stars — Rated Very Good
Excellent
31
Very Good
1
Average
1
Poor
1
Terrible
3

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  • Contact Information

    Address

    Blackpool SEAT - Cox Motor Group
    Lytham St Annes Way
    Blackpool
    Lancashire
    FY4 5PQ

    Get in touch

    01253 845053
    http://www.blackpool-seat.co.uk/

    Opening times

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    Dealership Statistics

    83%
    Would recommend this dealer to family and friends
    51%
    Percent of reviews responded to by this dealer

    Additional Information About Blackpool SEAT - Cox Motor Group

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