99% Reviews
replied to
93% Recommend
to friend


234 reviews from our car dealer reviews community
Leave a review for Blackstone Motors Ltd
Leave a review

234 reviews from our car dealer reviews community

Leave a review for Blackstone Motors Ltd
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"Friendly staff"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Easy handover of the car went for a test drive very friendly staff. Really nice selection of cars on site would and have recommended to my friends and family. Permission to share my comments.

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Aftersales from Blackstone Motors Ltd in response to Friendly staff

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"No problems recommending to others"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It has all been good with the BMW 7 Series. I was recommended to Blackstone by a friend, and after my experience, I would have no problems recommending to others.

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Aftersales from Blackstone Motors Ltd in response to No problems recommending to others

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Running well"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Other than a small issue with the windscreen washer, the car has been running well, and my experience was pretty good overall. I'd definitely use them again in the future even though there's a bit of a distance from me.

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Aftersales from Blackstone Motors Ltd in response to Running well

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Porsche Cayenne"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a Porsche from Blackstone Motors. I've been enjoying driving it, and when I was at the dealership, the customer service was good, and I'd recommend them to others based on my experience.

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Aftersales from Blackstone Motors Ltd in response to Porsche Cayenne

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"All in all — four stars"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was really enjoying my Mercedes — until someone recently reversed into it which was so frustrating! We’ve always dealt with main dealers in the past because we like having the backup of a warranty and aftersales support, so I felt a bit nervous buying from a smaller independent. The facilities weren’t quite what we’re used to but I must say, the team themselves were excellent. The car was exactly as described in the listing and they went through everything clearly and thoroughly. The only slight disappointment was that the car could have been valeted to a higher standard, but overall the guys were great and I wouldn’t say no to shopping here again. They also provided a warranty and AA cover which really helped put my mind at ease. All in all — four stars.

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Aftersales from Blackstone Motors Ltd in response to All in all — four stars

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Impressive repsonse times"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Blackstone Motors were absolutely fantastic! A gentleman called me within 15 minutes of me making my enquiry which was really great! I was actually quite surprised as it was quite late into the night which I found even more impressive.

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Aftersales from Blackstone Motors Ltd in response to Impressive repsonse times

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Amazing service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service I received from the guys at Blackstone was so amazin, I wanted to leave this review for them. I'm very happy, very pleased and give them 5/5! 🙂

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Aftersales from Blackstone Motors Ltd in response to Amazing service

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"These guys really make the difference"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought my stunning bmw m4 competition convertible from Blackstone. On arrival it was a first class experience guys were friendly not at all pushy very relaxed. Car was presented immaculately was given all the information about car after a successful test drive purchased the car. Then arrange to come back and collect On arrival again greeted in a very friendly professional manner car was all under a wrap which I personally removed so a great touch car looked amazing These guys really make the difference from the normal car sales experience . Highly recommend

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Aftersales from Blackstone Motors Ltd in response to These guys really make the difference

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"As close to perfect as it could’ve been"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As my third Rolls-Royce, this one’s considerably more modern than my last. That one was 42 years old and had just 11,000 miles on the clock. My new Dawn is night and day — I’ve still not figured out all the features, but I’m really pleased with it. The chaps at Blackstone Motors were fabulous. I had an unexpected delay caused by banking limits but they were good enough to wait until midnight for me to complete the purchase once everything refreshed. I treated them to a curry for staying so late, and I’d say their service was as close to perfect as it could’ve been.

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Aftersales from Blackstone Motors Ltd in response to As close to perfect as it could’ve been

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Got the job done"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Initially I had an issue with rain water collecting in the footwell of my F-Pace, so I returned it to Blackstone for them help find and resolve the leak. I guess I found it slightly frustrating that I had to return the car in the first place, and the communication and timings could've been better. They got the job done though and the car's been fine since,

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Aftersales from Blackstone Motors Ltd in response to Got the job done

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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Dealership Information

We are used car specialists based in Harmondsworth, West Drayton, and we pride ourselves on providing great used cars and great service. We aim to provide you with the highest level of service from the moment you contact us and long into the future. 

We like to maintain a pressure-free environment and you have our promise that we will give you the time and space that you require to make the right choice. Our experienced consultants are experts in their field, so take the opportunity to ask them any questions you may have. They are there to help.

We regularly help our customers tax vehicles and point them in the right direction for insurance and anything else they need to get safely and effortlessly on the road.  We can reassure you that you will be looked after long after you leave the forecourt.

There is a reason our customers regularly recommend us to friends and family.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
234 reviews4.8 out of 5 stars — Rated Excellent
Excellent
183
Very Good
50
Average
1
Poor
0
Terrible
0

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  • Contact Information

    Address

    Blackstone Motors Ltd
    Unit 16, Saxon Way Trading Centre Saxon Way
    Harmondsworth
    West Drayton
    Greater London
    UB7 0LW

    Get in touch

    020 3857 9870
    https://www.blackstonemotors.co.uk

    Opening times
    Mon 11:00 - 19:00
    Tue 11:00 - 19:00
    Wed 11:00 - 19:00
    Thu 11:00 - 19:00
    Fri 11:00 - 19:00
    Sat 11:00 - 19:00
    Sun 11:00 - 19:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Blackstone Motors Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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