96% Reviews
replied to
92% Recommend
to friend


193 reviews from our car dealer reviews community
Leave a review for Blackstone Motors Ltd
Leave a review

193 reviews from our car dealer reviews community

Leave a review for Blackstone Motors Ltd
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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I exchanged a car with Blackstone Motors and then purchased another from them. They were totally professional, gave me an excellent offer for the car I was selling, delivered my new car to Suffolk because of my health issues and assisted me with the paperwork. I cannot praise them enough for everything and would totally recommend them !!

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"Spot-on "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a BMW, I am still very happy with it, such a lovely car, it drives great. for the service I have to say it was great, staff were super helpful and communication was spot-on. 5/5 all the way.

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"Full stars!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Could not be happier! I am so pleased with my new vehicle, I went for a Mercedes-benz SL400. It is such a great car. The weather has also been super ideal after we purchased, so been able to get a good feel for the car already. The customer service was equally as impressive, full stars all around!!!

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"Pleased overall"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very pleased with my new vehicle, I went with a Porsche Taycan, now I am pretty clued up on my cars already, however I do feel it would have been nice to have a handover with a salesperson going over the the features of the car and explaining what does what, just to pass that knowledge on. Apart from this I cannot fault the dealership, i didn't feel i was waiting around, the vehicle was valetted and I haven't had any issues with it.

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"Top marks for Blackstone"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great cars, low mileage and full service history

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Aftersales from Blackstone Motors Ltd in response to Top marks for Blackstone

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Exceptional customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Put a deposit on a car over the phone, arrived ahead of agreed time, I asked some questions which were answered honestly. Unfortunately this meant the car wouldn’t suit my needs. We came to an agreement on a near identical car which although was at a higher list, Omar and Ahmed honoured my purchase price even on the higher price car. The car needed prep and MOT, all turned around in a few hours. Exceptional customer service and all round great people to deal with. I really appreciated the service I received, love the car 2000 miles in, would definitely buy from yourselves again and would have another Taycan. Great dealer, good people trying their best to provide great service. Thanks again Mark

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Aftersales from Blackstone Motors Ltd in response to Exceptional customer service

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Overall experience very good."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car I was interested in was not there (my fault as I just turned up) however they went and collected it from main dealer where pre sale checks had just been carried out. On return cleaned it before going out on a test drive. The premises are basic but importantly their cars are competitively priced. Happy to pick me up from local train station when I went back to collect it. Would certainly consider buying from them again.

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Aftersales from Blackstone Motors Ltd in response to Overall experience very good.

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"Great service from Kevin"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Kevin acted very professionally & made it a very smooth process, very easy to work with. Also had a parrot to keep me company!

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Aftersales from Blackstone Motors Ltd in response to Great service from Kevin

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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"All good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All good apart from the service history being sent to by email and I have no way of printing it

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Aftersales from Blackstone Motors Ltd in response to All good

Thanks ever so much for the positive feedback - It's very much appreciated. We'll be sure to pass your comments back to the team. With Thanks, Blackstone Motors

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Dealership Information

We are used car specialists based in Harmondsworth, West Drayton, and we pride ourselves on providing great used cars and great service. We aim to provide you with the highest level of service from the moment you contact us and long into the future. 

We like to maintain a pressure-free environment and you have our promise that we will give you the time and space that you require to make the right choice. Our experienced consultants are experts in their field, so take the opportunity to ask them any questions you may have. They are there to help.

We regularly help our customers tax vehicles and point them in the right direction for insurance and anything else they need to get safely and effortlessly on the road.  We can reassure you that you will be looked after long after you leave the forecourt.

There is a reason our customers regularly recommend us to friends and family.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
193 reviews4.8 out of 5 stars — Rated Excellent
Excellent
153
Very Good
40
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    Blackstone Motors Ltd
    Unit 16, Saxon Way Trading Centre Saxon Way
    Harmondsworth
    West Drayton
    Greater London
    UB7 0LW

    Get in touch

    020 3857 9870
    https://www.blackstonemotors.co.uk

    Opening times
    Mon 11:00 - 19:00
    Tue 11:00 - 19:00
    Wed 11:00 - 19:00
    Thu 11:00 - 19:00
    Fri 11:00 - 19:00
    Sat 11:00 - 19:00
    Sun 11:00 - 19:00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    96%
    Percent of reviews responded to by this dealer

    Additional Information About Blackstone Motors Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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