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21 reviews from our car dealer reviews community
Leave a review for Blue Bell BMW Crewe
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21 reviews from our car dealer reviews community

Leave a review for Blue Bell BMW Crewe
Leave a review
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our sales rep was Sam Bell. He was very polite efficient and knowledgeable. He made the whole process of buying a new used car easy and enjoyable. He was helpful courteous and pleasant and made us as customers feel valued and relaxed. He is a credit to BMW and the sales team at lookers BMW.

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"Quick and easy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw the car I wanted online spoke to rob who arrange the sale and deposit speedily, once arrived the car was in perfect condition and as described, rob kept me up to date and was very helpful with any queries , the sake was quick and easy no stress , received calls after the sale checking everything is ok with the car. Would recommend

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"Customer Service at BMW Crewe"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a M4 at Crewe BMW. I told Greg Bailey what I was looking for and he pulled out all the stops to find me a new BMW . I would strongly recommend Greg as he offers great customer service, he is approachable and easy to talk to.

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"Nigel Woodbridge"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service from Sam Bell in the sales team, from the quoting to the hand over he was faultless. I can now enjoy my i4 M50 knowing i have Sam to contact to help with the transition from petrol to electric . Also the car is amazing i can fully recommend this model .

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"painful difficult experiences"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

just problem after problem, misdiagnosing issues, claiming them not to be under warranty or wanting to charge. My screen washer packed up, apparently my fault as did not use BMW screenwash!, They did not even know my 1 year old bmw had a haldex differential, Damaging my dashboard when repairing my radio under warranty, then lying about it when i asked them to fix it saying the dash trim had been replaced, when they just glued it in. Even a simple brake service they messed up. Just painful and difficult. I now drive to stoke for my servicing and have just bought my new car from there. Congratulations you are by far the worst car dealership I've ever experienced.

"Totally Ignored"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have visited your dealership twice in the last two weeks to look at the BMW Range of vehicles. The first time I walked in there were several sales people sitting at their stations whilst I wandered around the showroom and I was totally ignored. Eventually a young man came to speak to me who told me he was a trainee salesman. I explained that I was looking to purchase a car for my partner who already owns and drives a BMW M Sport that we would like to update. I looked at a 840 M Sport In the showroom but asked if it would be possible for my partner to come in and test drive an electric version of an i4. The young man explained that he would ask as salesman to contact me to arrange this asap and took my contact details I have heard nothing. Almost 2 weeks later in fact only yesterday my partner and I visited the showroom again we looked around and again several salesmen were sitting at their stations and although we did notice them whispering between themselves again not one person came to help us. I can only assume that even though my partner are both extremely wealthy individuals who could if we so desired buy your dealership either individually or together, we were both dressed in jeans and t shirts since we were not working. If I could offer you some advice If I were you I would instruct your people not to judge a book by it’s cover as far as customers are concerned. We are currently now looking at a Range Rover Vogue to replace my 2 year old BMW X5 and my partner who still would like a BMW 8 series diesel convertible will be using a different dealership. Your sales team have successfully lost you two sales of in excess of £250,000 in total and the BMW brand at least one customer.

"All day for brake fluid service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tried to book my wife’s car in for a 1 to 11/2 hour job for brake fluid service, car is used for school run. Suggested drop off 10am pick up 2-30 pm. Told couldn’t guarantee car would be ready for collection as didn’t know if workshop could complete in time ( 41/2 hours). My request was 8 days in advance cannot understand why a simple job as brake fluid change ( £90 plus ) could not have been scheduled into their workload. Very poor service no real understanding why car was needed, very unhelpful. On this occasion poor rating given and alternative service agent sought.

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"Excellent!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Changed my cream mini to a beautiful grey 67 plate. Will the salesman could not do enough, so helpful. His boss, think it's Yvonne?? was brilliant 🙂 Best service ever had!!

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a BMW at Bluebell dealership. The salesman Matt Reen was really helpful and provided a great service.

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"Car purchases "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great experience received recently from Sam Bell at Bluebell Crewe we purchased three cars and the attention to detail was wonderful

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Dealership Information

Blue Bell BMW Crewe is an Franchise dealership that is based in Crewe. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
21 reviews3.5 out of 5 stars — Rated Very Good
Excellent
13
Very Good
0
Average
1
Poor
2
Terrible
5

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  • Contact Information

    Address

    Blue Bell BMW Crewe
    Fourth Avenue
    Crewe
    Cheshire East
    CW1 6XH

    Get in touch

    01270 341205
    https://www.bluebellcrewebmw.co.uk/

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    Dealership Statistics

    61%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Blue Bell BMW Crewe

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