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25 reviews from our car dealer reviews community
Leave a review for BM Motors
Leave a review

25 reviews from our car dealer reviews community

Leave a review for BM Motors
Leave a review
"Huge thank you!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 2017 bmw 1 series from Graham and he was so helpful and honest about everything, after 2 month of owing it developed a slight issue with the headlight and it was in and fixed the same day. Thank you so much guys

"Amazing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything was perfect form start to finish, can’t thank the team enough for all there hard work

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"DO NOT BUY FROM BM MOTORS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Complete CON of a garage. Promise to fix issues with the vehicle after purchase but do nothing of the sort other than pretend. Was left with massive bills to fix the vehicle - they do not want to know after they've made the sale and you are told it's "your problem as it's your car now!". Please do not make the mistake of thinking this is a genuine garage, complete rip off, arrogant rude owner and staff do not care even though they seem like they do when selling you the vehicle. Can't believe this place is still operating.

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+18 Found this review helpful
"Avoid rip off merchants"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They say they will do work needed but back out saying they know nothing of any conversations taken place. There prices are shocking and vehicles need a mechanic to check over first as they are dodgy

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"Avoid "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Untrustworthy company that sell you fauly vehicle's knowing that the extended warranty they sell you when purchasing the vehicle will be used to rectify any major faults that they don't want to pay for. I recently traded a perfectly good vehicle in for a vehicle that had over 25 major faults stored on the ecu that was going to cost in the thousands to fix. When I complained they was rude dismissive so I asked to unwind the finance which they dragged out and refused to hand back over our vehicle we traded in less that 12 hours earlier. Avoid is my opinion dealers like this is what give traders a bad name

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+20 Found this review helpful
"Check who you are buying from!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO not buy from this trader! If you are going to buy from them, please check who you are buying a car from It maybe - BM Motors Saltash LTD (Company number: 10078600) - BM Car Sales Limited (Company Number: 1185978) - BM Motors Saltash MOT LTD (Company Number: 13448477) - BM Car Sales (SW) Limited (Company number: 13751588). They are all active companies trading under the same roof. Deposits are taken by a card machine from BM CAR SALES SALTASH LTD (Company number 09658048 - This company was dissolved in 3rd March 2020. Monaf Kusey Altamimi Is the owner of all of them (Can't miss him always on the mobile, but can never be contacted on the phone) Adam Steven Elston is the MOT tester? Also good at taking calls and cutting sensors and ordering parts and then returning them and making out NEW parts have been fitted! Mike the sales person is great for bragging of selling 60-80 cars a month BUT always out of the office when you call! Also likes to blame the customer for any faults. I’m £2700 out of pocket less than 6 weeks after buying a £10,000 car. The dealership promised to do work on the car prior to collection – didn't bother doing the work so the car was still faulty. I had the fault diagnosed by the main dealer, who also found sensors cut and bodged to stop warning lights coming on the dash. Dealer denied and refused to put it right so I had to pay to get the work done elsewhere, and then they refused to re-imburse me for my expense to repair a pre-existing fault. BREACHING CONTRACT LAW AND THE CRA2015. Car became faulty AGAIN after this, but you can’t claim on the warranty as its in-house and they don’t cover pre-existing faults either, so not worth the paper it is printed on. Went through Trading Standards, who took them off the Buy With Confidence Scheme due to their conduct, but they still continued to advertise as Buy With Confidence. Trading Standards told me to take them to Court, but then I find out that I can’t even take them to court as their paperwork and companies are so dodgy that you can’t tell who you even bought a car from. Completely conned me. Anyone considering buying a car from this company – Pay on Finance or a Credit Card so you have some additional legal rights, as the dealer ignores your legal rights and Trading Standards has NO POWER to make them. YOU ARE ON YOUR OWN.

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+29 Found this review helpful

Jonathan Andrew in response to Check who you are buying from!!

Conmen do not buy a car from bm motors

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"Avoid!! Car not fit for purpise"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car that wasn’t fit for purpose. Gave them the option to fix it which they said they did in 5minutes and sent me away. On the drive home same problems again. Local garage looked it over and said it never should of passed it’s mot and not to drive it. Rude arrogant manager, doesn’t want to help. Never buy a car, they are polite and friendly at first but then they turn.

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+19 Found this review helpful

Grant Stockwell in response to Avoid!! Car not fit for purpise

I had the same problem with them brought a car on the drive home less than 10 miles all the warning lights came on and car went into limp mode. By this time they had closed so I limped the car home and called them first thing. They then turned on me im a mechanic and mot tester so I brought my diagnostic scanner home and checked the faults. Over 25 faults on the ecu so e of them major faults like the electronic steering column wasn't communicating with the vehicle ect. They new I had 5 children as I stated it when we brought the car along with I was a mechanic They have no regard for anybody along as they make a sail. I managed to get the finance unwound after 10 days of them messing me around and them getting the vehicle fixed on the warranty I Brought with the vehicle. But the kept our nissan pathfinder that we traded.

"Very accommodating and pleasant Company."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Skoda Yeti bonnet catch was stuck and so I contacted the main Skoda dealers at Valley Road in Plympton, with whom I had previously dealt. They wanted me to book the vehicle in and leave it with them, whilst hiring a car from them for the return home. Since I needed to use the car I tried BM Motors in Saltash who had been recommended to me.. Their mechanic, Matt, immediately came out of the workshop, skilfully manoeuvred a screwdriver under the bonnet, releasing and greasing the catch in less than three minutes.. Although I had not previously been a BM customer, the receptionist, Lisa, said that there would be no charge. They have now gained a customer - and the main Skoda dealers have lost one

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+0 Found this review helpful
"Great service, helpful staff, great deal"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from BM Motors a few months ago, very accommodating to requests and extras when selling, touched up a few wear and tears that were expected for an 2013 plate car. Couple months after the purchase had an engine management light come on to which they were helpful with advice over the phone for things to try to fix the issue, then took my car in a few days past its warranty and fixed it free of charge with no issue. Super helpful, kind staff. Quick and efficient working. Would certainly go back again to purchase another vehicle.

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+0 Found this review helpful
" very poor courtesy and communication"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bad sellers. poor communication, arrognt in my view nil courtesy or help at all,drive on past my advice go elsewhere with genuine people

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+14 Found this review helpful
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Dealership Information

BM Motors is an Independent dealership that is based in Saltash. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
25 reviews3.3 out of 5 stars — Rated Average
Excellent
14
Very Good
0
Average
0
Poor
1
Terrible
10

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  • Contact Information

    Address

    BM Motors
    St Stephens Garage St Stephens Road
    Saltash
    Cornwall
    PL12 4FE

    Get in touch

    01752 841455
    http://www.bmmotorssaltash.co.uk/

    Opening times
    Mon 08:30 - 18:00
    Tue 08:30 - 18:00
    Wed 08:30 - 18:00
    Thu 08:30 - 18:00
    Fri 08:30 - 18:00
    Sat 09:00 - 17:-00
    Sun 10:00 - 14:00

    Dealership Statistics

    52%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About BM Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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