I purchased a 2021 VW Up on the 08th August from the Car Island. Beautiful car and a joy to drive. It would've been an easy five stars but on closer inspection, the front driver side Continental tyre was right close on the limit compared to the other three which had plenty of tread. I was told by the main dealer that the car had a clean bill of health yet looking at the last MOT when I looked online, it had failed with a red dangerous box stating a bulge on the front driver's side, and when I had it changed at Tyre Planet, the guy who changed the wheel had noticed it was on the very limit and badly worn. It was the last thing you would expect to check as there should have been four brand new tyres on every car sold given the fact I paid ten and half thousand up front for it. I ended up having to purchase two brand new Continental Eco Tyres, one for the front and I also purchased one as a spare wheel given the fact I do a lot of countryside driving to get to my clients, overall this cost me £300 including the alloy. There was also a jack handle but no jack inside, thankfully I have one from my Peugeot and can transfer over easy enough before I make my journey. The staff was very professional and courteous especially Paul who made the whole procedure a lot smoother. Overall I was very pleased with the car, albeit the intricate minor attention to detail procedures which left an unnecessary bitter taste in the mouth especially forking out the extra money on the front driver's side tyre. It is a lovely car, and fuel economy is pretty good. I will recommend to other drivers.
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Aftersales from Bob Davies Car Sales in response to An eye opening experiance
Thank you for your review Ged. We’re really pleased to hear you’re enjoying the VW Up and that Paul made the buying process smooth and straightforward. We’re sorry to hear about the tyre and the additional expense you had after purchase, and we appreciate you bringing your experience to our attention. It’s great to know that, despite this, you’re happy with the car overall and would still recommend us to other drivers. Thanks for choosing Bob Davies Car Sales!
See it online so went co confirm we liked the car. They knew their stuff, everything they said was true. I found it a quick, easy process. Good location for a test drive, very functional. It felt a family business, straightforward to the point. I would definitely recommend Bob Davies Car Sales to others.
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Aftersales from Bob Davies Car Sales in response to They knew their stuff
Really appreciate you taking the time to share this Kathryn! We’re glad the car lived up to what you’d seen online and that you found the whole process quick and straightforward. It’s lovely to hear that you got a family-business feel from us too — that’s exactly the kind of experience we aim to provide. Thanks for the recommendation, and we hope you have many happy miles ahead!
No problems with the car so far. I've had cars from here before, I find them easy to deal with.
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Aftersales from Bob Davies Car Sales in response to Easy to deal with
It’s great to hear you’ve had another positive experience with us Michael! We’re really pleased you’ve found us easy to deal with, especially as you’ve bought from us before. We really appreciate you choosing us again. Thank you
Car has been good so far. I have had a few problems with it but I spoke to the dealer and they have sorted everything out for me under the warranty. Four stars as one of the problems was missed but they have been really good and did get it fixed in the end. I found Bod Davies on Cazoo so called to make sure the car was still for sale then went to see it. Process on the day was really easy, they were nice and they weren’t hustling or anything. We were left to it which was nice.
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Aftersales from Bob Davies Car Sales in response to Easy process
Thanks so much for your review Millie! We’re really pleased to hear that we were able to get everything sorted for you under the warranty, and we really appreciate your patience when one of the issues was initially missed. It’s great to hear you enjoyed the relaxed, no-pressure experience when you came to see the car too. Thanks again for choosing Bob Davies Car Sales!
I didn't have to hang about at all, the process was all very quick. I went and the car was all ready, the documents were done online, they give me all the paperwork I needed along with the keys and off I went. I was specifically looking for the Citroen and I've had no problems at all with it. Craig was brilliant too!
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Aftersales from Bob Davies Car Sales in response to I'd use them again
Thank you Ian! We’re really pleased everything was ready for you and that the process was so straightforward from start to finish. It’s great to hear the Citroën has been problem-free and that Craig looked after you so well. Best wishes from all the team
The Land Rover Discovery hasn't been too bad. It was advertised as having Apple CarPlay but when we got the car it didn't have this. However in the end Bob Davies agreed to cover the cost of having this installed. I dealt with Mal, Paul and one of the mechanics and they were really supportive and helpful. They helped me with a number plate transfer and communicated properly. I can't fault them.
Reviewer has confirmed their email address
Aftersales from Bob Davies Car Sales in response to Supportive and helpful
Thank you for sharing your experience Peter. We’re glad the team were able to support you throughout, from arranging the Apple CarPlay installation to helping with the number plate transfer. It’s great to hear that Mal, Paul and the mechanic were all so helpful and kept you well informed. We really appreciate your feedback!
What stood out to me is the fact they let me test drive the car straight away. The service there was good and the Fiesta has been alright so far.
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Aftersales from Bob Davies Car Sales in response to Good service
Thank you for taking the time to leave the feedback Kai! We’re pleased to hear that being able to test drive the Fiesta straight away helped make your decision easier. It’s great to know you were happy with the service. Thanks again
We went to see a few cars at different yards but Bob Davies was just the friendliest we went to. They had the car we liked and it was just immaculate. All their cars had low mileage and the Fiat we chose also only had one owner, it's like a brand new car. The service was brilliant we had no problem at all. Very happy with it.
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Aftersales from Bob Davies Car Sales in response to Like a brand new car
It’s wonderful to hear that you chose Bob Davies after looking around and that the team made such a great impression. We’re thrilled you found your Fiat in such lovely condition and were happy with the whole experience. Thank you for your kind words Mark.
Very good experience, I’d recommend Bob Davies Car Sales, they were very good. They weren't pushy when we went to look for a car, they left us be. Helpful staff and were accommodating when we decided to go with buying the vehicle.
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Aftersales from Bob Davies Car Sales in response to Very good experience
We’re really pleased to hear you had such a positive experience with us Craig. It’s great to know you appreciated the relaxed approach when you came to look around, and that the team were helpful and accommodating when you decided to go ahead with the purchase. Thank you for recommending Bob Davies Car Sales, and we hope you enjoy your new car!
Bob Davies had a huge selection of cars and they had a Polo that I liked. I couldn't fault the service, it was 5 star!
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Aftersales from Bob Davies Car Sales in response to Huge selection of cars
We’re delighted you found the right Polo from our selection and that you received 5-star service from the team. Thanks so much for your custom Ryan!
If you are looking for used cars in Cardiff or used cars in Gwent then why not take a look at Bob Davies Cars Sales in Ebbw Vale. We are an established family business with a reputation for competitively priced quality used cars. We have been in the business for over fifty years and our friendly, professional team here pride themselves on their customer service.
Here at Bob Davies Car Sales, we offer a superb range of cars to suit all budgets and requirements. With over one hundred and forty cars to choose from we are sure you will be spoilt for choice. We can cater for those looking for that low insurance first car to those looking to upgrade to a more prestigious vehicle. Our forecourt boasts models from Jaguar, BMW and Audi to the more affordable Hyundai, Nissan and Fiat. Whatever it is you are looking for then we are sure we have something to suit. If you are looking for a particular vehicle then why not look at our website and see what we have to offer? Alternatively, contact us here at Bob Davies Car Sales and we will endeavour to help you. Our stock is changing on a regular basis, so it is worth contacting us.
If you are looking for used car finance in Wales then we can help. Our inhouse team of finance experts are dedicated to finding the right deal for you. We have long established relationships with many of the leading car finance houses and high street lenders, so we will do the hard work for you. Do not worry if you have a poor credit history or have a limited budget; we can help.
If you would like us to consider your old vehicle in part exchange then we are happy to do this. One of our team will take a look at your vehicle and give you a competitive valuation with no obligation.
All our vehicles are checked to the highest standards and we offer an RAC warranty with each. You can be sure that your next vehicle from Bob Davies Car Sales is safe and mechanically sound before you drive it away from our forecourt.
So if you are looking for a used car in Wales then have you tried Bob Davies Car Sales? We are open 6 days a week to make your next purchase as stress free as possible.
Established in the 1970's by Bob himself, the company has been owned and run by the second generation Malcolm and Lisa since 2001.
Our family business has a genuine talent and care for providing "Quality Cars at Sensible Prices"
We do what we say we are going to do every time.
"Our customers come back because our customers come First"
Repeat business is our backbone - we want you to come back - and you do!
A massive percentage of our business is repeat business and recommendation. That means we do it right!
We pride ourselves in our relaxed, no pressure easy approach to helping you find the right car. As one of the country's longest established suppliers of low mileage cars, we stock the best examples of a wide range of makes & models - at the right price!
Many companies make this claim, we mean it! We are envied by many, but never replicated.
We have the smartest, lowest mileage, well maintained cars at definitely the best price in the country.
Part Exchanges Welcome: Best Finance deals Arranged.
Finance can be arranged with all major finance houses to find you easy quick finance and the very best deal. For those customers with poor credit history or particular requirements we work with an extensive range of lenders to get you the very best deal!
We are renowned for our impeccable after sales service. We value our customers and our customers value our service.
We can source cars quickly. We understand the needs of the modern motorist completely, and we will save you time and money.
THE SEARCH FOR YOUR NEW CAR ENDS HERE :-)
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2001
| Excellent | 548 | |
| Very Good | 45 | |
| Average | 2 | |
| Poor | 0 | |
| Terrible | 1 |
Bob Davies Car Sales
Car Island Rassau Industrial Estate
Ebbw Vale
NP23 5SD
| Mon | 09:00 - 17:30 |
| Tue | 09:00 - 17:30 |
| Wed | 09:00 - 17:30 |
| Thu | 09:00 - 17:30 |
| Fri | 09:00 - 17:30 |
| Sat | 10:00 - 16:30 |
| Sun | Closed |
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