Roxanne T, February 2024
"Great reviews gave me confidence to buy"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was torn between two Ford Edges'...but made the decision to purchase from Bob Davies Car Sales because of their excellent reviews. I was willing to travel further for the car based purely on their rating. My finance company also felt more comfortable, as this dealership was ranked much higher than the alternative. If it wasn't for the trade plate driver getting caught speeding whilst delivering the car, my experience would've been a strong five stars. I can't fault them in any other way & would happily return.
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Aftersales from Bob Davies Car Sales in response to Great reviews gave me confidence to buy
Thank you for sharing your thoughtful review! We appreciate the effort you made to travel further based on our reviews. It’s great to hear that your finance company also found comfort in us. We apologize for the incident with the trade plate driver, and we’re committed to continuously improving. Despite that, we’re thrilled that you would happily return to our dealership. Safe travels, and we look forward to serving you again! 😊
Alister G, February 2024
"Knowledgeable Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was looking for a Seat Leon for some time, and found the perfect example at Bob Davies Car Sales. The car had low mileage & offered good value for money. The guys even threw in apple car play for me free of charge! Everyone at the dealership are really friendly, and made me feel welcome. The chap I purchased the car from was knowledgeable & patient, answering all of my questions competently.
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Aftersales from Bob Davies Car Sales in response to Knowledgeable Dealership
Good evening Alister, Thank you for your kind words and positive feedback! We are delighted to hear that you are happy with your Seat Leon along with the service you received from our team. We appreciate your business and hope you enjoy your new car. Please do not hesitate to contact us if you have any questions or concerns. We look forward to seeing you again soon! 😊
Kalee P, February 2024
"2nd time buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently bought a Renault Capture from Bob Davies car sales, it's the second car my husband and I have purchased from this dealer, as we live just down the road. We have always received good service throughout the entire sales process, I would definitely recommend to my close friends and family. 5 stars
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Aftersales from Bob Davies Car Sales in response to 2nd time buyer
We’re absolutely buzzing that you’ve chosen to come back to us for your Renault Capture – it’s customers like you that make our job a real joy! 🌟 Living just down the road means we get to be a part of your local journey, and that’s something special. Thanks for the high-five with those 5 stars and for spreading the word in your circle. We’re here whenever you need, just a hop, skip, and a jump away!
Mrs R, February 2024
"Returning Customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We've purchased a handful of cars from Bob Davies Car Sales, and always return because of their incredibly high standards. We recently sold our small car which we towed behind our motorhome, and upgraded to the Kia Ceed as it's slightly bigger. Craig assisted us with the sale - What a lovely guy. In fact, the entire team are super helpful & friendly. We've had a minor issue with the turbo, but the guys booked us straight in to resolve. Excellent all round.
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Aftersales from Bob Davies Car Sales in response to Returning Customer
Thank you for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that you’ve had a positive experience with Craig. We always strive to provide top-quality service to every guest, and we’re overjoyed to receive your compliments and appreciation. We’re glad that we were able to resolve the minor issue with the turbo promptly and efficiently. We hope to see you again soon, and thanks again for choosing Bob Davies Car Sales! Safe travels in your new Kia Ceed. 🚗
Teejay B, February 2024
"Craig was brillant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Right car, right price, right time! I can't fault the guys at Bob Davies Car Sales - Craig was brilliant. I'm super happy with my new Jaguar XF. I've had a slight issue with the brakes wobbling on the motorway - I was little apprehensive as I know it can sometimes be a battle to get things fixed once purchased, but not with Bob Davies. I reported the fault to the garage & they booked me back in to get this fixed immediately. I can't fault them and will definitely be recommending to family and friends.
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Aftersales from Bob Davies Car Sales in response to Craig was brillant
Hi Teejay, WOW, Thank you for your glowing review! We’re delighted to hear that you had a great experience with Craig and the rest of our team here at Bob Davies Car Sales. We’re glad that you’re enjoying your new Jaguar XF and that we were able to address your concerns about the brakes. We always aim to provide excellent service and ensure that our customers are satisfied with their purchases. We appreciate your recommendation and look forward to serving you and your family and friends in the future. Safe travels in your Jaguar XF!
Karl G, January 2024
"A great service all round "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently picked up my car from Bob Davies Car Sales in Ebbw Vale. When I went to look at my BMW in December until I arranged to pick it up the sales team were very helpful, extremely knowledgeable and reassuring in every way. They kept in touch with us on a regular basis with updates on the arrival of the new vehicle, I would highly recommend them for what was a very enjoyable and a stress free experience getting my new car. On pick up of the vehicle everything was very smoothly dealt with, the hand over was great, I was shown round the car and I was explained everything in a very professional way. A great service all round
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Aftersales from Bob Davies Car Sales in response to A great service all round
Thank you for your wonderful review Karl, we’re thrilled to hear that you had a positive experience with our team at Bob Davies Car Sales. Were always striving to keep our customers informed and make the car buying process as enjoyable and stress-free as possible. Amazing to hear that you had a smooth handover and that you were satisfied with the way we explained everything about your new BMW. We appreciate your recommendation and look forward to serving you again in the future. Enjoy your new car!
Anonymous, January 2024
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A 5 star experience dealing with the guys at Bob Davies Cars last month during the purchase of my Kia. It was a seamless transaction from making the initial inquiry to them to the handover of my car.
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Aftersales from Bob Davies Car Sales in response to ⭐⭐⭐⭐⭐
Thank you for your positive review! We’re thrilled to hear that your experience with Bob Davies Cars was a 5-star one. We strive to make every transaction as seamless as possible, and we’re glad to know we succeeded with your Kia purchase. We hope you’re enjoying your new car and look forward to serving you again in the future. Safe driving!
Clarke S, January 2024
"A stress free service from start to end "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything is going well so far with my Vauxhall and the customer service from the lads at Bob Davies was first class, they were friendly, welcoming and they answered all of the questions that I had for them with confidence. It was a stress free service from start to end. 👍
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Aftersales from Bob Davies Car Sales in response to A stress free service from start to end
Thank you for your positive feedback Clake! We’re delighted to hear that your experience with the team at Bob Davies was first class and that you’re enjoying your Vauxhall. We strive to provide a friendly, welcoming environment and answer all questions with confidence. It’s great to know that we were able to provide a stress-free service from start to end. Your satisfaction is our top priority. Thanks again for your kind words!
Owain E, January 2024
"Faultless "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service from here was totally faultless and my Hyundai which I picked up from them is faultless 👍
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Aftersales from Bob Davies Car Sales in response to Faultless
Hi Owain, Thank you for your excellent review! We’re thrilled to hear that you found our service faultless and that you’re pleased with your Hyundai. We always strive to provide top-notch service to our customers. Your positive feedback is greatly appreciated!
Sharon O, January 2024
"My self clean, dream machine "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently bought my Honda CR-V from Bob Davies Cars based in Ebbw Vale. I am really happy with the car but one thing I would like to mention is that the car is absolutely filthy after a month of owning it because of all this bad weather we've had recently. I'm either going to have to get another can of showroom shine or take it to a carwash, I thought this would be part of the aftercare service, a weekly clean would be nice maybe? or with all the modern technology we have these days you would think that the car would have a self clean function with all the other gadgets that are in the car which are taking me ages to get use to. All joking aside the car is actual bloody brilliant and i'm over the moon with it. As for the service I received from here it was second to none. I would highly recommend these and I would happily use these again for my next car purchase.
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Aftersales from Bob Davies Car Sales in response to My self clean, dream machine
Thank you for your detailed review! We’re delighted to hear that you’re over the moon with your Honda CR-V its a fab car! We appreciate your feedback about the aftercare service and understand how the recent bad weather could affect the cleanliness of your car. While we don’t currently offer a weekly cleaning service, we’ll certainly take your suggestion into consideration. As for a self-cleaning function, that would indeed be a fantastic feature for a car to have! We’re glad you’re enjoying all the other modern gadgets in your car. Your recommendation means a lot to us, and we look forward to serving you again in the future. Safe driving!
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