Don't go there !!!!!!!!! I bought a car from BOC Used Car Sales with defective steering. The dealer hasn't put the problem right and even told me to go away (to put this in the most polite way possible). Told me that the car was off site and would not me where it was. Had the get he police involved if my car was not available. Car still defective as per an indipendant inspectors report. Horrible experience- the dealer I bought the car from has supplied a car which is not fit for purpose and my family will not travel in the vehicle. This situation is not going away and is work in progress. Tba.

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I bought a used vehicle for £995, 'sold as seen', so no come-backs, no warranty. Should have known. I didn’t expect it to last a long time as it was 13 years old but all the other vehicles were in the £3000-£6000 range, probably more, in the showroom but for some reason this one was parked in the car park around the back. My original assumption, given the website advert, was that this was on a par, albeit cheaper. It was a pleasant enough sale with the guys and all seemed well. However… I had to take it for a new tyre after a couple of weeks and it ended up needing all four of them changing, one of which had a split all the way round the inside that you couldn’t see without removing it, very dangerous!! “Honestly mate, I’ve not seen that tread pattern on a tyre for 20 years at least.”, said the tyre mechanic. We all ended up gathered around the computer in the shop, looking for this tyre on Google. It was unbelievable - 20 years old minimum. My suspicion is that they must have swapped out the tyres before I picked it up. All the other tyres were original 2003 tyres as well, so they were 13 years old !! Plain bloody dangerous for a family car - I can’t believe they are allowed to get away with this, which is probably why it was sold as a ‘trade’ sale to get round it. All of which was done right at the end of the sale BTW, so I was in full ‘yes, ok’ mode. Saying ‘yes’ to everything. No wonder it was hidden away in the car park. I bet he was ashamed of it and rightly so. So started with £150 bill for a full set of tyres. A week later an engine sensor blew - another £50. New battery required as well - £85. Thankfully another 4 months went by without any issue but then it was MOT time last week and it failed spectacularly. Multiple welding required, the sills had been painted over to disguise the deteriation, entire new exhaust, ball joints, still one of the tyres was knackered, so the tracking was screwed plus the timing belt needs changing. So to fix it would be close to another £800 - £1000!!! Safe to say I’m scrapping the car - which it should have been in the first place and not sold on. An absolute disgrace in my opinion.

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This is the second time I have bought a car from them and can't really fault the whole experience will definitely use again

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Overall good to deal with but found Bill appeared to hold it against you he had just dropped the price £500. I asked him to tax the new car for 12 months and offered him a cheque £285 the cost. He insisted it was £265 . When I went to pick the car up he asked for £20 as I had under paid I said hold on I have 4 months tax on mine he shrugged his shoulders and mumbled he had just dropped the car by £500. As they were paying the balance of my car loan ? he said he would forward the difference on to me, as my bank had just made a payment to the finance company. Now a week and a half and a phone call later still waiting. I will be calling again soon.

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