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3 reviews from our car dealer reviews community
Leave a review for Bolton Lexus

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3 reviews from our car dealer reviews community

Leave a review for Bolton Lexus
Click on the stars to start your review
"lexus way beyond incredible"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On recently buying a Lexus Ct200h from Bolton Lexus,I am flabbergasted how "incredibly" dedicated they were to me with a problem that persisted and may I add saying, 'NOT' a Lexus problem on my vehicle.??this sounds too good to be true but amazing as it may seem,because they were unable to resolve the issue I had on buying the vehicle with an added faulty accessory which came with the car,they replaced it with something costing at least 4x as much,and myself incurring NO charge whatsoever.All the staff ,from reception to servicing have been "amazing" to say the least,and I live nowhere near Bolton,but will be getting my car serviced there without a shadow of a doubt.....Many thanks indeed to ALL the Lexus team at Bolton Lexus...

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"MY PERSONAL EXPERIENCE AT LEXUS BOLTON."
3.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I arrived at 10.15am at Bolton Lexus for my 10.30am appointment for MOT. Very nice welcome from Natalie in reception. I asked to be taken into the town centre while the work was completed, and arranged for them to telephone me when the car was ready, and I would be waiting to be collected from the pick up point in the town center. (Bolton). I telephoned the service Dept at just before 12pm and was unable to speak to anybody, so i left a message to ask them to ring me for a progress report, but, I had no reply. I decided to walk from the town centre, as the bus had just left. Helen in reception said she had no knowledge regarding collecting me. and they also had the wrong name( Dolan) and wrong Mobile Number on the card. Apart from this constructive review, The service was brilliant, and the staff are first class.

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"great reception as usual from Helen "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

from the reception to resolving the problem the service was great as usual very relaxed and hassle free.Thanks Lexus Bolton,I would not drive any other brand of car and would only buy one from this dealership.

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Dealership Information

Bolton Lexus is an Franchise dealership that is based in Bolton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Lexus
Franchise Dealership

Services available
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3 reviews4.5 out of 5 stars — Rated Very Good
Excellent
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1
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Contact Information

Address

Bolton Lexus
301 Bury Road
Bolton
Lancashire
BL2 6BB

Get in touch

01204 361246
https://www.rrg-group.com/lexus/dealerships/bolton/

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Additional Information About Bolton Lexus

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