My son wanted to part ex his older version ST for the latest model, Metallic Blue Focus ST of which we found At Boss Performance in Bury. Test drove it, seemed fine, minor points needed addressing, put a deposit on it. Went to collect it at the end of the week and the original salesman was not on site so we spoke to another salesman who, supposedly, was sorting the documentation. The car was in the rear parking area, not touched apart from the 2 front tyres of which looked like they were hand made in the back streets of Calcutta, not even rim protectors on them. The door sill light had not been sorted. Spoke to this 2nd salesman who stated we need to speak to the guy we initially saw who will be in later, it was already 5 pm. Luckily the car was still under warranty and was sorted by Furrows back in Shrewsbury. On the way home the 'low tyre pressure' light came on along with the 'low ignition key battery' light. The second ignition key battery was totally flat. My son received a call from Boss Performance but only got an apology. My son was checking his bank statement a couple of months later and found he was still paying monthly tax on his old car, which is none refundable. He had to write to the DVLA, and also include a copy this letter with a complaint to Boss Performance, and here we are months and months later with no reply whatsoever.

I would advise car buyers to stay clear of Boss Performance. I paid over £31k for a Range Rover Evouqe that has issues with keys not working, I sent 10 emails after being advised they would support the bill for repairs (all of £35) but not had any response. The amount is irrelevant its more the principle. Customer after care is shocking. Sure there are only 4 comments on this review format and as a percentage I suspect came from Boss Performance will see this a slight bleed of their actual "performance" and no real loss to their annual turnover but with that said when individuals are searching for a car I am sure with social media being widely accessible this will offer potential clients a more accurate account of this so called car dealership in Bury.

Never again. Car came with suspension fault light as well as other issues that were pointed out. Took car back and given a dangerous 'shed' as a courtesy car. 5 weeks they had our car and during this time had no update, I had to keep ringing only to be told 'waiting for part'. Surely it does not take that long for a part. On a visit to Boss Performance in Bury to get something from the car, they would not tell me where it was. When finally getting it back, things were still not done and the suspension fault is still there 12 months on. They are not interested, but what is really annoying is that it came back with scuffs, 200 miles extra on the clock, a park and stay ticket for an airport down south and somebodies Adidas wooly hat in the back door shelf. Oh, and also, car was sold to us with tax, but when send off my documents for my number plate they were returned and was told the tax had been refunded. So I was driving an un-taxed car too. This is the worst purchase i have ever made and although I love the Range Rover, I don't love this one, it has come with so much hassle and will be selling it as soon as we can afford to. Wouldn't recommend Boss Performance in Bury to my worst enemy.