We chose Bowker BMW based on price, despite their poor reviews. Now I know exactly why those reviews exist. I bought a white BMW 220i with only 5500 miles for £33,300 for my daughter. I was told the car was in "showroom condition" and "ready to go," backed up by a vague video claiming it was still "like new." Based on this and the reassurance in their website: • “Meticulous checks carried out by our qualified BMW Technicians” we paid in full via bank transfer. My daughter then undertook a 4.5-hour journey (a taxi and a 4-hour train ride) to collect it. Within the first minute of arriving at the showroom, she immediately noticed a damaged wheel and a damaged headlight. The salesperson (Mr. G) had days to inspect, correct, or at least inform us of this, but chose to say nothing just to secure the sale. When I spoke to the manager, they were completely dismissive. They only offered a token £100 towards a wheel repair, with a "like it or lump it" attitude. Because of this complete breach of trust, I rightfully rejected the car and forced a refund. But the story gets worse. Once the sale fell through, the salesperson's "customer service" completely vanished. Even though he had picked my daughter up from the train station when we were in the process of buying the car, he failed to drive her back once the vehicle was rejected. He was perfectly happy to leave a 28-year-old woman stranded on her own in an unfamiliar city to find her own way home. I am left out of pocket for a month’s vehicle tax and £204 in travel expenses. Make sure you read all the reviews before doing any business with Bowker BMW Preston .

Saw a BMW m340i car available on autotrader at Bowker bmw Preston. So sorted out a price on my px,which wasn’t to bad, so I put a deposit down on the car agreed collection date. I’m from Somerset about 250 miles away. Bowker wanted the rest of the money up front, which I thought that’s not really how that’s done, because there might be something I’m not happy with on the car I’m going to buy. Now I really keep my cars up together . So I arrive to meet the sales man, he has my car keys to look at my car(BMW m340d) I have the keys to look at there’s. I didn’t like the leather in there car but i thought I can live with it. Any way two salesmen were looking at mine, they found some imperfections in the paint on mine. Which if I saw them I would have not gone up there to buy a car. Any way cut a long story short they wanted another £800 to do the deal. I said fair enough the deal is off and headed home. Two days to get my money back after 4 phone calls. Got home ,went to my body shop and gave me a price to repair the paint of £300. A bit of a difference than £800 I’d say. The impression the sale’s men gave me was that I new the paint was like that and I was trying in on, which is far from the truth. I can’t believe I didn’t see the paint on my car was like that. Never mind. There’s plenty other cars out there. I just wasn’t prepared to give BMW BOWKER PRESTON another £800.

Had my BMW in for a free airbag recall issue , They carried out the free vehicle inspection and was told that many parts of my vehicle were damaged and required fixing. For example a snapped rear coil spring and various leaks from the gearbox and engine. I've since had my vehicle in at my trusted local garage to be told that there are no leaks and it looks like the springs have been replaced recently. Bmw trying to pull a fast one and trying to charge for services that aren't required.

Well, I can only speak as I find and I have no hesitation in giving my recent BMW purchase at Bowker Preston a 5 star rating. The dealership is clean and tidy and cars well presented. Initial contact by Chris was friendly, cordial and professional, as indeed it was during contact with other members of staff and during phone calls. No pressure was ever applied and I found the follow up video of the car I was interested in helpful. And, of importance, the trade in offered for my car was above that offered by a well know car buyer. I found conducting much of the admin on line effective, in my case and the service good. The car purchased was really well presented and I am more than pleased with my purchase and the way we’ve been treated.