Braunstone Crossroads Motor Ltd reviews, Leicester
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46 reviews from our car dealer reviews community
Leave a review for Braunstone Crossroads Motor Ltd

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46 reviews from our car dealer reviews community

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"Don't trust with any money "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This car company took my money after a written part x value for my car then when I came to collect my new car change the value of My part x by -£1000 and would not give me my money back that I had given them as a deposit even though it was written down they were not interested. Stay away from Braunstone Crossroads they are making a lot of money doing this to people.

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"Avoid Avoid Avoid"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Braunstone Crossroads Motors sold me a vehicle on finance, stopped me from carrying out checks and assured me that checks were carried out prior to me travelling from london. He gave me his word and told me to contact him in case of any issues. On reaching home, park assist shown Fault on the dashboard, parking sensors were all faulty and when I phoned to return it, he asked me to take it for them to look at at. On reaching there, they claimed that I had hit the car and that's why parking sensors and park assist were not working. They all started shouting that let me to call the Police as I felt threatened. Please avoid.

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"not too bad"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am happy overall with my Mercedes form Braunstone Crossroads Motors. It was clean and in good shape when I received it and up to now I have had no major problems. The only thing is I am missing the second key so I am just waiting to receive that. Overall, I am happy and I would recommend the dealership.

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"Excellent service, with superb staff"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased an Audi A6 s-line in silver from Braunstone Crossroads Motors and I have to say this car is immaculate in every way, I asked for a new timing belt and rear tyres to be fitted before I purchased it and without hesitation it was agreed ( £225 for timing belt and rear tyres f.o.c), after I drove it back home to Halifax I noticed a small trim missing from the fog light and again without hesitation the lads agreed for me to take it to my local Audi dealer to get the part fitted which I did and the lads from BCM paid for the work doing over the phone, Suberb to deal, a big thank you to John and Steph, Ian of Halifax

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"Professional "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a vehicle from these people last year im now interested in purchasing another one for my Daughter, as she was so impressed with the deal i received. Im about to contact them asap.

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"Excellent Service"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car 2 months ago, I noticed that a eml came up on the dashboard it was a sensor as a woman i didnt know what is was, so i contacted the team at BCM they were very efficient to listen to my concern, next day i took car back they gave me a courtesy car while fault was rectified. Fantastic service all the staff was friendly and willing to help. I seen few posts that are negative about BCM, I never experienced any except all POSITIVE.

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"Very good service "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service from this dealership had been brilliant. I have just recently had an issue with the EGR valve ans despite the fact that the car is now out of warranty, they offered to pit the new part for free if I purchased it as a gesture of good will which they didn't have to do. The car was immaculate when I received it and I have had no other issues with it. I would highly recommend.

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"brilliant"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really happy with this dealership! I bought my BMW from them back in August and up to now I have had no issues with it! Its a lovely car and it's really good value for money. the dealers were very helpful and friendly and I would recommend this dealership to my friends and family.

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"Os"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Brought a golf from here last week would highly reccommend this place very helpful with the process in getting me the car I wanted thanks Bcm

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"Ian Mould"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased an Avensis. There was an issue with the car. Did Braunstone motors resolve the issue for me? Absolutely, with in 3 days the issue it was sorted to my satisfaction. These guys went above and beyond there responsibilities as a trader. I would absolutely reccomend these guys if you'r looking for a used car, after sales service and a desire to ensure that the purchaser has a positive experience . Many thanks , much appreciated

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Dealership Information

Braunstone Crossroads Motor Ltd are a Leicester based German and Prestige car specialist. At their site on Hinckley Road they have a range of cars for sale and services to offer their customers including; part exchange, finance, upgrades and MOT's. Car Dealer Reviews understands that this dealership operates under the umbrella name of BCM Presige Car Sales and has 2 sites including another one called Blackbird Crossroads.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
46 reviews4.2 out of 5 stars — Rated Very Good
Excellent
31
Very Good
8
Average
4
Poor
1
Terrible
2

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Contact Information

Address

Braunstone Crossroads Motor Ltd
Hinckley Road
Leicester
Leicestershire
LE3 3GL

Get in touch

0116 2390347
http://www.my-bcm.co.uk

Opening times

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Dealership Statistics

84%
Would recommend this dealer to family and friends
93%
Thought the dealer was knowledgeable and helpful
79%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Braunstone Crossroads Motor Ltd

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