Car Dealer Reviews is an
official partner of Auto Trader
What can I say apart from "Go else where for your car". Not very professional at all.... Spoken to many people who have had the same poor experience with this company... DO NOT DO BUSINESS WITH THIS COMPANY!
Reviewer has confirmed their email address
The whole team at Braunstone Crossroads Motors were polite and helpful. There is still a small issue with my car ie the tyre sensors, but they have said they'll get back to me.
I dealt with Nick,who was well vast with customers and his personal attendance to detail is exceptional.i will recommend the car dealer anytime
AVOID AT ALL COSTS DODGY DEALERS DO NOT GO NEAR THIS PLACE UNLESS YOU WANT A FAULTY CAR THEY SEEM NICE UP UNTIL YOU BUY A CAR AFTER THAT THEY DO NOT GIVE A TOSS!
Reviewer has confirmed their email address
Excellent service especially manny. Credit to braunstone crossroads motors
Reviewer has confirmed their email address
Based on positive Autotrader reviews, I mistakenly trusted this seller. They had the car I wanted at a good price, but as soon as I'd put down a deposit it started to go downhill. I agreed to buy the car on the condition they would give it a service and MOT (which was coming up), which they "did" & it passed the MOT. On the day I bought the car, I had 2 main issues (I'd failed to notice the tyres were near the legal limit & had just relied on their answer on the phone the day before of "fine" when I asked about the tyres) & they lied about how much fuel was in the car (there was virtually none & the car was vibrating within 5 mins of leaving once going above 60 ). I got the car checked by a garage I trust. They found the brake fluid was dirty & with an unsafe temperature so had to replace. Brake fluid was ticked by seller on PDI, & should have failed MOT if checked. I phoned Braunstone to complain... 3+ times. Had to explain to 3 staff & chase for response. They said they'd look into it, or call me back etc. - delay tactics. I was giving them the option of either letting me return the unsatisfactory car for a refund, or contributing to the brake fluid & checks cost. So they could have appeased me for less than £100. I ended up having to quote the Consumer Rights Act 2015. They then said I had no rights, there was nothing they could do, and told me my garage was lying about the brake fluid. Who would you believe? The car salesman who'd already lied twice (about tyres, + fuel), or the garage you've used for years with no issues on multiple cars? I can't stand unfairness so will be pursuing this but need to warn others!
Reviewer has confirmed their email address
Fantastic car, fantastic price and staff are so helpful! Will be back to Braunstone Crossroads Motors to buy my next car!
DO NOT BUY A CAR FROM BRAUNSTONE CROSSROADS MOTORS!!! I purchased a car from them recently, the mechanic had fitted a new clutch to my car prior to my purchase and forgot to put the bolts and pins back in my gear box properly which caused my gear box to fall out and my drive shaft to collapse! I had the car 3 months! My mechanic says I am lucky I’m not dead because if the car would of locked up while I was driving, it would of flipped!! I drive my kids around in this car! It’s disgusting!! The dealership then said they wouldn’t cover the costs of the repairs although it was their sloppy mechanics fault! They also sold me a bogus 12 months warranty with a company that went into liquidation in 2016!! I have contacted trading standards and my solicitor about this company, they need shutting down!
Reviewer has confirmed their email address
Warren in response to This company needs shutting down!
Did you have any luck regarding the false warranty as I have had the same problem.
Braunstone Crossroads Motors are a joke. All they do is buy cars from BCA and resell. Be aware that when you see the car that is what you get. They do not do anything they promise to do. My car was missing wheel covers and sat Nav car. Guess what! I got the covers (5 pounds off eBay) but still waiting for Sat Nav card 4 weeks later! Car was serviced and MOT but service book was not stamped and no paper work on service. When queried Useless sales guy stamped the book even though service was performed at other site. When I was collecting the car(after they already had my money) 2 other people were complaining. One had paid deposit on the understanding that the car would have scathes removed. Guess what. They weren't and then would not give the person their money back. Second person had clutch problem, which they sorted as long as she paid half. If the car you see is what you want, then that's what you get. If it needs work, then good luck! This is a terrible garage ! My advice would be to go elsewhere.
Reviewer has confirmed their email address
Braunstone Crossroads Motors took a deposit from me on a car only to find out after many phone calls that the car had already sold, avoid this dealer.
Reviewer has confirmed their email address
Braunstone Crossroads Motors is part of the BCM Prestige Group and they are a Leicester based German and Prestige car specialist. At their site on Hinckley Road they have a range of cars for sale and services to offer their customers including; part exchange, finance, upgrades and MOT's. Car Dealer Reviews understands that this dealership operates under the umbrella name of BCM Presige Car Sales and has 2 sites including another one called Blackbird Crossroads.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 42 | |
| Very Good | 9 | |
| Average | 6 | |
| Poor | 5 | |
| Terrible | 10 |
Braunstone Crossroads Motors
1-3 Hinckley Road
Leicester
Leicestershire
LE3 3GL
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Braunstone Crossroads Motors, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Get Car Finance Here
Search Cars For Sale
Car Leasing Available Here