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53 reviews from our car dealer reviews community
Leave a review for Braunstone Crossroads Motors

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53 reviews from our car dealer reviews community

Leave a review for Braunstone Crossroads Motors
Click on the stars to start your review
"Poor car/Poor after sales service"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Initially all seemed fine with Braustone Crossroads Motors, however in the space of 18 months I have spent over £10,000 on the car. Ranging from new engine to new brakes. After sales service has been non existent- promised to return my calls have not been kept. Stay well clear.

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"Saab 93 diesel"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got my car from here about 3 years ago. Great staff and always helpful. I take my car to them for it's mot and service and the lads in the garage are great. Great service all round

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"Best to avoid these"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All very rushed, told when leaving with it "if you get any speeding or parking fines for us ignore it," problems within 20 mins of leaving but they were now closed, boot floor missing but present in photos! Ignored facebook messages showing photos of missing floor and always told salesman that sold me the car was with a customer when I called and never received a call back after reporting issues with missing boot floor, juddering brakes (pads worn at an angle and discs all worn and corroded), puncture in one tyre and tread very low. Best to avoid Braunstone Crossroads, I shall be contacting trading standards!

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"Golf buyer!"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Volkswagen Golf from Brauntstone Crossroads Motors and its all been okay up to now. there was a couple minor little things I had to sorts but overall its been a good car!

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"BMW buyer "
2.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

One thing I can't complain about is the price of the BMW, it was good value. However there were a few issues with the car which made it illegal to drive. the guys there weren't helpful either. I couldn't recommend

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"As it should be! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Vauxhall I bought from Braunstone Crossroads was very good. Everything was just as how it should of been, made everything go very smoothly. I had no problems so I would recommend them!

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"knowledgeable! "
3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There were few to many issues with the BMW i got from Braunstone Crossroads Motors. I came across the car on Ebay! The guys there were actually very knowledgeable and knew their stuff, however they weren't helpful! I have had a lot of issues with the car and that's why I cant recommend them!

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"Don't trust with any money "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This car company took my money after a written part x value for my car then when I came to collect my new car change the value of My part x by -£1000 and would not give me my money back that I had given them as a deposit even though it was written down they were not interested. Stay away from Braunstone Crossroads they are making a lot of money doing this to people.

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+5 Found this review helpful

Matthe in response to Don't trust with any money

Did the same sort of thing to me, bunch of lies

"Avoid Avoid Avoid"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Braunstone Crossroads Motors sold me a vehicle on finance, stopped me from carrying out checks and assured me that checks were carried out prior to me travelling from london. He gave me his word and told me to contact him in case of any issues. On reaching home, park assist shown Fault on the dashboard, parking sensors were all faulty and when I phoned to return it, he asked me to take it for them to look at at. On reaching there, they claimed that I had hit the car and that's why parking sensors and park assist were not working. They all started shouting that let me to call the Police as I felt threatened. Please avoid.

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"not too bad"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am happy overall with my Mercedes form Braunstone Crossroads Motors. It was clean and in good shape when I received it and up to now I have had no major problems. The only thing is I am missing the second key so I am just waiting to receive that. Overall, I am happy and I would recommend the dealership.

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Dealership Information

Braunstone Crossroads Motors is part of the BCM Prestige Group and they are a Leicester based German and Prestige car specialist. At their site on Hinckley Road they have a range of cars for sale and services to offer their customers including; part exchange, finance, upgrades and MOT's. Car Dealer Reviews understands that this dealership operates under the umbrella name of BCM Presige Car Sales and has 2 sites including another one called Blackbird Crossroads.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
53 reviews4.1 out of 5 stars — Rated Very Good
Excellent
33
Very Good
9
Average
6
Poor
3
Terrible
2

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Contact Information

Address

Braunstone Crossroads Motors
1-3 Hinckley Road
Leicester
Leicestershire
LE3 3GL

Get in touch

0116 2390347
https://www.my-1bcm.co.uk

Opening times

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Dealership Statistics

79%
Would recommend this dealer to family and friends
90%
Thought the dealer was knowledgeable and helpful
76%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Braunstone Crossroads Motors

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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