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49 reviews from our car dealer reviews community
Leave a review for Braunstone Crossroads Motors
Leave a review

49 reviews from our car dealer reviews community

Leave a review for Braunstone Crossroads Motors
Leave a review
"Saab 93 diesel"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got my car from here about 3 years ago. Great staff and always helpful. I take my car to them for it's mot and service and the lads in the garage are great. Great service all round

"Best to avoid these"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All very rushed, told when leaving with it "if you get any speeding or parking fines for us ignore it," problems within 20 mins of leaving but they were now closed, boot floor missing but present in photos! Ignored facebook messages showing photos of missing floor and always told salesman that sold me the car was with a customer when I called and never received a call back after reporting issues with missing boot floor, juddering brakes (pads worn at an angle and discs all worn and corroded), puncture in one tyre and tread very low. Best to avoid Braunstone Crossroads, I shall be contacting trading standards!

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"Don't trust with any money "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This car company took my money after a written part x value for my car then when I came to collect my new car change the value of My part x by -£1000 and would not give me my money back that I had given them as a deposit even though it was written down they were not interested. Stay away from Braunstone Crossroads they are making a lot of money doing this to people.

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+8 Found this review helpful

Matthe in response to Don't trust with any money

Did the same sort of thing to me, bunch of lies

"Avoid Avoid Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Braunstone Crossroads Motors sold me a vehicle on finance, stopped me from carrying out checks and assured me that checks were carried out prior to me travelling from london. He gave me his word and told me to contact him in case of any issues. On reaching home, park assist shown Fault on the dashboard, parking sensors were all faulty and when I phoned to return it, he asked me to take it for them to look at at. On reaching there, they claimed that I had hit the car and that's why parking sensors and park assist were not working. They all started shouting that let me to call the Police as I felt threatened. Please avoid.

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+7 Found this review helpful
"Excellent service, with superb staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased an Audi A6 s-line in silver from Braunstone Crossroads Motors and I have to say this car is immaculate in every way, I asked for a new timing belt and rear tyres to be fitted before I purchased it and without hesitation it was agreed ( £225 for timing belt and rear tyres f.o.c), after I drove it back home to Halifax I noticed a small trim missing from the fog light and again without hesitation the lads agreed for me to take it to my local Audi dealer to get the part fitted which I did and the lads from BCM paid for the work doing over the phone, Suberb to deal, a big thank you to John and Steph, Ian of Halifax

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+0 Found this review helpful
"Professional "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a vehicle from these people last year im now interested in purchasing another one for my Daughter, as she was so impressed with the deal i received. Im about to contact them asap.

"Os"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a golf from here last week would highly reccommend this place very helpful with the process in getting me the car I wanted thanks Bcm

"Ian Mould"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased an Avensis. There was an issue with the car. Did Braunstone motors resolve the issue for me? Absolutely, with in 3 days the issue it was sorted to my satisfaction. These guys went above and beyond there responsibilities as a trader. I would absolutely reccomend these guys if you'r looking for a used car, after sales service and a desire to ensure that the purchaser has a positive experience . Many thanks , much appreciated

"Mick"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a mini cooper diesel from BCM. Great little car at great price. Had 1 small issue which they sorted without any fuss. Would be happy to deal with them again and to recommend them to others.

"Mark"
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found it strange not to have a sevice record book with car instead got a A4 pint out with no garage stamps to prove of any servicing sales person said thats all you proberly get with some cars nowadays,but checked with bmw they said you should have a service record book with the car,so had to order a replacment book frm bmw,not a good sales pitch from braudstone,

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Dealership Information

Braunstone Crossroads Motors is part of the BCM Prestige Group and they are a Leicester based German and Prestige car specialist. At their site on Hinckley Road they have a range of cars for sale and services to offer their customers including; part exchange, finance, upgrades and MOT's. Car Dealer Reviews understands that this dealership operates under the umbrella name of BCM Presige Car Sales and has 2 sites including another one called Blackbird Crossroads.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
49 reviews3 out of 5 stars — Rated Average
Excellent
23
Very Good
2
Average
1
Poor
5
Terrible
18

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  • Contact Information

    Address

    Braunstone Crossroads Motors
    1-3 Hinckley Road
    Leicester
    Leicestershire
    LE3 3GL

    Get in touch

    0116 2390347
    https://www.my-1bcm.co.uk

    Opening times

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    Dealership Statistics

    46%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Braunstone Crossroads Motors

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
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    Registered Name: XXXXXXXXXX
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