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20 reviews from our car dealer reviews community
Leave a review for Bridge End Motors
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20 reviews from our car dealer reviews community

Leave a review for Bridge End Motors
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"Excellent company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought my Toyota Auris from them at a very reasonable price, excellent communication from the staff and did everything they said they would on time and with zero issues. Would definitely buy from them again. Great work guys best of luck in the future!

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were interested in a car for our daughter from Bridgend Motors just as further restrictions were coming into force. As we were unable to see the car in person we had to decide whether or not to go ahead with the purchase. We did and it was the right decision. The car is in pristine condition exactly as described to us by Dave. The man who delivered the car was very nice and let me know when it was due to arrive. I would highly recommend them to anyone and would not hesitate to buy from them again in the future.

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"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a great car from this garage! It was a great experience from start to finish! The car was delivered by a great chap too! I would highly recommend this company if you need to buy a car

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"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Because of our circumstances,we did the daftest thing you could think of.bought car unseen.I have had three cars from them in the past ,my other two sisters have bought there too.so we took a leap of faith they would be as honest as they have been with us in the past.I can not praise them enough.the car is superb.delivered to our door by lovely man.with a tank of petrol in it.Bob went he extra mile for us .but everyone was so helpful.thank you Ross,Josh,Dave and Bob.we are coming back for next car .your reputation is sparkling ,not just untarnished.this is a gusher of a review,but we stand by it.and with covid,if you too are having to dodge around ,it's peace of mind to know you can still get a car easily if you need one.they are very covid aware .

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"Dire after sales"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bridge End Motors are helpful and friendly enough until you drive off the forecourt. You just have to hope the car doesn't give you any issues at all as their after sales support is shockingly bad, might as well have saved myself money and bought privately.

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"bad customer services"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought a car from bridge end motors in October and 6 six months later it needs new gear box, control panel and clutch about 2 - 5 thousand to fix. contacted garage to be told out of warranty and was wear and tear, since buying vehicle only put 3000 miles aprox 500 a month then to be that's life great customer services, also refused to even look at the car. contacted citizen advice and trading standards who both have advised as per Consumer Act 2015 goods not fit for purpose and are going to take on my case - WATCH THIS SPACE. I can given one star as it wont let me give less.

"New used car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a car from bridge end and they are an outstandingly good car dealer. The car is as good as new and about half the price. Excellent service, no pushy sales patter. Good old fashioned frank advice from knowledgable and friendly staff. Highly reccomended

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"Great professional company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sara sorted every thing out great service at a great price ! No hidden extras at Bridge End Motors!!!

"Car that doesn’t work"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Bridge end motors, a week later it wouldn’t start, they presumed over the phone it was the battery. Managed to get it started after bump starting it, drove it around for a while to charge it up. Left it until the next day and wouldn’t start again. Rang bridge end who told me there is nothing they can do as the garage is now closed and I would have to wait until Monday morning. I am self employed and rely on this car for transport. I am absolutely appalled.

"Good car and good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to look at a Ford C-Max and a couple of Peugeot 3008s at their site and was greeted with courtesy and shown where the cars were on the site, its fairly crammed. The cars hadn't been cleaned yet and that's just how I like to see a car I'm going to buy because I'm able to see how the previous owner looked after it (or not). I decide that the C-Max could be for me but as there was only one salesman available at the time I booked a test drive for the next day. Sure enough the car was out ready and a salesman called Luke came with me for the test drive. As there wasn't another C-Max available anywhere I decided to buy it. I found that that Luke was helpful friendly and not at all pushy. We came to an agreement fair to both and closed the deal there and then. He agreed to have the car ready the next Saturday at 1.00 pm and promised to have it looking good and to replace a couple of 'bits' in the car. Again the car was ready, looking good, polished and clean but the 'bits' were on order and as soon as they arrived he would ring. Hmmm I thought. Will he? I reminded him via email a week later and a few days later he rang to say they had arrived and to just call in, which I did. So from all of that I feel the purchase went well and would recommend Luke and Bridge End Motors. It's now two months since I bought the car and I'm still happy.

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Dealership Information

Bridge End Motors has been a family run used car dealership since 1953. Not only do they have plenty of experience in the industry but they also have a great variety of cars in stock too. Renault, Ford and Fiat are all featured in their stock sold on site and add into this that they have finance, part exchange, warranties and servicing on site and you have a complete car dealer.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
20 reviews3.9 out of 5 stars — Rated Very Good
Excellent
13
Very Good
2
Average
0
Poor
3
Terrible
2

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Contact Information

Address

Bridge End Motors
Hopgarth
Chester-le-Street
County Durham
DH3 3RF

Get in touch

0191 3886111
http://www.bridgeendmotors.co.uk

Opening times

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Dealership Statistics

70%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Bridge End Motors

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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