0% Reviews
replied to
25% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


4 reviews from our car dealer reviews community
Leave a review for Brindley Volvo Wolverhampton

Click on the stars to start your review

4 reviews from our car dealer reviews community

Leave a review for Brindley Volvo Wolverhampton
Click on the stars to start your review
"Incompetent"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having been called by Brindley Volvo for a safety recall on my XC90 T8 I attended my appointment today to be told that the parts had not arrived. This is bad enough, but to offer no apology and insist that they did not have any contact details for me to let me know, which was somehow my fault. Apparently needing blonde seatbelts which caused the back order with Volvo was also my fault. Incompetent staff and apparently a management team who think the customer is always wrong.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Stewart Stevenson"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I feel the manager was good during my experience. I had troubles with road tax which found out my new car had not been road taxed and Andy was fixing it and pay my fine. But when I spoke to new manager he was not interested in my complaint. Basically he was not caring about problem either. Ask him to remove me off their database. Regards, Stewart.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Richard"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a problem with my air conditioning only blowing cold air in my xc60. Took it in to Brindleys and was quoted £198.00 to fix the problem which had been caused by a water leak from the windscreen leaking into the electrics .Wife went into collect the car and I received a phone call to say that unfortunately the work undertaken hadn't fixed the problem and -here is the insulting part, I would still be charged for the work. At no point was I told prior to this that I would still be charged if the job was unsuccessful. The car was returned to have the windscreen resealed and dried out and I pointed out to Gary the service manager that if the air conditioning wasn't fixed when I collected the car that I wouldn't be prepared to pay. Collected the car and was told everything had been fixed and the air con was now blowing warm-a 20 minute drive home told me this wasn't the case and as we were away for the weekend I left calling the garage until the Monday to let them know the air con was still not working. No apologies, just a 'we'll have to do further (chargeable) investigation'. I sincerely doubt the air con was ever working properly and I can only conclude that not only is their service department incompetent but deceitful and obdurate as well. I'm not quite sure how they get away with it and more to the point, how they stay in business.

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Pergeot"
3.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a Pergeot from this dealership and had a very mixed experience. I dealt with Karen originally and she was brilliant but when she went away I was passed on to a guy called Andy who wasn't very helpful and at times was rude. The problem was when I realised the cars wing mirror wasn't working and they didnt really know how to go about fixing it. I was messed around for 4 days and eventually was passed on to Pergeot who resolved it in a couple of days. As a dealership they were good on the whole but were not great as I was buying a car that isn't a Volvo! If you want a Volvo then come here, anything else and I'd look somewhere else!

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered

Find cars for sale in your local area

Dealership Information

Brindley Volvo Wolverhampton is an Franchise dealership that is based in Wolverhampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Volvo
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews2 out of 5 stars — Rated Poor
Excellent
0
Very Good
1
Average
0
Poor
2
Terrible
1

Add Review


Contact Information

Address

Brindley Volvo Wolverhampton
West Street
Wolverhampton
West Midlands
WV10 6HT

Get in touch

01902 841931
https://www.brindley.co.uk/volvo/

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

25%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Brindley Volvo Wolverhampton

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information