Anonymous, July 2021
"Criminals"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Avoid this garage! They sold us a car that shouldn't even be on the road. 2 guys running the place were incredibly rude and it took being threatened with police action to get our money back.
+9 Found this review helpful
Jack Frankcom from Bristol Auto Hub in response to Criminals
The threatening behaviour was the reason of the delay in a refund, we are always happy to refund an unhappy customer if the correct procedures are followed.
Unfortunately it’s a second hand car and anything can happen, we are always prepared to deal with that and do the best we can to prevent it.
Julian C, July 2021
"Car hub NOT"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a car from Bristol autohub
Cash and deal was done left the garage got home and found that the number plate lights was complety missing. Rang them straight away got fobbed off rang 6 times went back over couldn’t give a fuck about it. They’ve got your hard earned money and don’t care. Would not recommend these cowboys to any one. Go to a garage with good service standards and I will be ringing trading standards because the car has a newish MOT but this is a MOT fail. Just be warned when parting with your money. Hope this helps someone to buy an genuine car.
+8 Found this review helpful
Jack Frankcom from Bristol Auto Hub in response to Car hub NOT
Hello, sorry to hear you were unhappy with our service.
You did have £600 discount off this car and was happy to take it as it was.
We should of still made sure you were happy.
Sorry about your bad experience with us.
Kind regards
Alexa, May 2021
"Absolutely useless"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Sold us a faulty car, don’t go near them!
+8 Found this review helpful
Emma B, March 2019
"Excellent car, excellent team "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a used Volvo from Auto Hub Bristol and am completely delighted with it. It was the best price I found for what I wanted in the U.K. so paid a deposit to hold the car which they happily did and were so confident I would be happy with it that they confirmed in writing if in any way I wasn’t my deposit would be refunded plus my petrol costs for travelling to collect it. They were right to be so confident! It’s a really great car. Tim was incredibly helpful and friendly and kept me updated every step and was also very understanding when I unexpectedly couldn’t make the first collection date and agreed a Sunday evening which is above and beyond. Really happy with the car, really happy with the friendly and personal service. Absolutely recommend. Thank you!
+0 Found this review helpful
Tim Ellis from Bristol Auto Hub in response to Excellent car, excellent team
Hi Emma
What can i say what a fantastic review , im really glad your delighted with your new car & if down the line you wish to upgrade please feel free to call me first we will be happy to help , again many thanks for a cracking review cheers Emma
Lewis, February 2019
"Great car, quality service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently bought a stunning BMW 123d from Tim, provided a quality and professional service and I would definitely recommend Auto Hub Bristol to anyone.
+0 Found this review helpful
Tim Ellis from Bristol Auto Hub in response to Great car, quality service
Lewis
It was a pleasure to have met you both on 09/02/2019 & really happy that you have left me a glowing review
If of course down the line you wish to upgrade your car choice please give me a call
Thanks again Lewis
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