Recently purchased a new Dacia Duster . Service was superb thank you Samantha Taylor. Vehicle was delivered to our home ,thank you again. One issue which was not the dealers fault - warning lights on the dash came on the day after delivery. After a phone call to the dealer RAC attended and problem fixed. Would recommend this dealership to friends. Have read some other not so flattering reviews .Can’t understand why. Lyndon Knight

I've just bought a renault captur from renault bristol I can highly recommend them especially ben and Georgina ben couldn't do enough for me and Georgina was excellent really new her way around the captur explained everything so I could understand lovely girl recommend them to anyone 10/10

I was delighted with the service received in choosing and buying my Renault Captur from Bristol Street Renault in Gloucester. I was looked after by Tom who was thoughtful, witty and charming throughout the process. Thank you.

Do not rely on Bristol street motors Gloucester for any after sales help,even if you have paid for extended warranty,they are very poor in every aspect except selling you a car. you phone sales and you get a very quick response, phone workshop/front desk you get no response,oops sorry they did answer 2 times out of 26 attempts for a progress report. my duster would not start late feb 2018,recovered to Bristol st Renault by AA. collected 1 wk later,[informed they had to reboot fuel pump, A JOB THAT TAKES AN HOUR MAX] 8 days later same fault pick up 1 wk later[rebooted computer,1HOUR MAX] ihad to pay 120 00.then MARCH 12TH same fault,its now APRIL 27TH ,AND WOULD YOU BELIEVE IT,ITS STILL THERE ,I THINK ?.AVOID THE PLACE WHAT EVER YOU DO.THE SERVICE IS NONE EXISTING,THE EXTENDED WARRANTY IS NOT WORTH THE PAPER ITS WRITTEN ON,THE TELEPHONES DONT WORK AND I HAVE NOT A GOOD WORD FOR THE PLACE,[I COULD THINK OF PLENTY OF POOR WORDS ,BUT I DONT KNOW HOW TO SPELL THEM. GOOD ADVICE IS TO GIVE THE PLACE A WIIIIIIIIIDE BIRTH .

I will never take my car from Bristol Street Renault in Gloucester again, they done a service on my new vehicle left tools in the engine compartment and also pulled paint of my bonnet. Phoned them over the course of a week left 17 messages which not one of them was replied too,eventually got a date for them to spray the bonnet took it down on the Monday morning they phoned me on the Tuesday afternoon to tell me they are fully booked 2 days work lost and car still not done.