Kevin, August 2017
"I bought a Mercedes"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a Mercedes E280 cdi for £5800 from Britannia Cars which has loads wrong with it!
I took it to an independent Mercedes specialist for a health check and estimated £950 worth of repairs & yet despite my best efforts he wouldn't acknowledge these problems saying the garage was touting for work! & that even tho the discs are scored causing brakes to squeal & pulls to one side! He reckons brakes were perfect when it passed mot back in March!
Two of the parking sensors need replacement at £270! "that's not a mechanical defect so he refused to pay!
Too many problems to list as not enough room!
He offered to pay a fraction of the repair estimate then didn't reply for ages for an oil leak & faulty glow plug to be exact as he said these are mechanical issues! But that was a very late in the day after id already had work done & paid! Besides it was a token gesture to try & prevent me leaving negative feedback!
All I asked for was some help towards these extra repair costs and he wouldn't budge!
I refused the offer of £158 so it's not just about the money it's about doing the right thing! A very stressful experience you could say I wish I never bought it!
+6 Found this review helpful
Kevin in response to I bought a Mercedes
Now Turbo blew and quoted £2150 for a new one ! Warranty given on purchase has a max £500 liability so not worth the paper it's written on!! Can only hope our solicitors can help? Britannia cars sold us a piece of rubbish! Make sure your warranty doesnt have limit.
Kevin Gunn in response to I bought a Mercedes
Update, Turbo repair cost not covered by warranty because I refused to move feedback! Even still the warranty limited at £500 wasn't worth paper it's written on!
Check the small print whatever you do,
Car issues
Turbo blew cost of almost £1000
Brake discs scored squealing brakes new discs £330
Parking senors two faulty £270
Glow plug, red seal on Air intake seal and plug £158 cracked casing repair a total of £600
Seller refused point blank to help.
Cant warn you any more than that!
Diane M, March 2017
"Brilliant Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have just bought a car from this dealership as my son's first car. I couldn't be more pleased. Lovely car for a good price and personally delivered to us in Milton Keynes. I would recommend Britannia Cars to anyone.
+1 Found this review helpful
Tatiana C, November 2016
"Brillaint"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very good service from Britannia Cars. I purchased a Chrysler 300C back in August. The car was very nice and clean an din very good condition and and a fair price. The dealers were very helpful and informative and I have had no issues with the car at all. I would very highly recommend this dealership
+0 Found this review helpful
Shawn, September 2015
"shawn"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a car from Britannia Cars in Sheffield for top money and have only had it 6 months. In this time I have spent two thousand pounds on repairs. I have no more to say except that I do not recommend people to buy a car from here.
+1 Found this review helpful
Paul F, September 2015
"very pleased"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I looked around a few dealerships but Britannia Cars had what I wanted for the lowest price, the dealership was a little out of my way but it was worth the trip. The transaction was so simple, I got a good warranty included and they even fixed a couple of scratches I pointed out before I picked it up. All round good service and I'm very pleased with my new car.
+0 Found this review helpful
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