Broadland Service Centre reviews, Norwich
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6 reviews from our car dealer reviews community
Leave a review for Broadland Service Centre

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6 reviews from our car dealer reviews community

Leave a review for Broadland Service Centre
Click on the stars to start your review
"complete lack of communication"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a little fiat for my son from these guys on the Monday they told me pick it up Tuesday so they could go over it , they then rang up on the Wednesday and said the car was over heating and i would get it Saturday and said they would keep me up to date , which they didn't i then rang them to find out it was the head gasket and they would sort it by Saturday. Fast forward to Saturday we go get the car and get told the head was skimmed a new gasket was fitted and a new cam-belt (no proof it was done though) . After getting three quarters of the way home the car overheated (even though they had sorted it Supposedly) so i rang them back and they couldn't understand why it was doing it and that they would ring back Monday to get it sorted (needless to say no phone Call even three days later) in mean time a mechanic friend told me it was the Thermostat and has no idea why they wouldn't have tried this first as its the main culprit. needless to say Ive given up on this dealer/garage and the my friend has fitted a new thermostat and surprise surprise the car is now no longer over heating. £11.11 problem solved and me wondering about these guys capability of doing their job and with the lack of communication i wouldn't recommend Broadland Service Centre.

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"Brilliant"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from here in June. The car was not exactly sold as described because the advert stated that the car came with climate control when it didn't. Other than that it's fine and was a good buy. I have had some issues with it, the dealer has resolved one of the issues by replacing a part however I don't know what is was and I never received any paperwork. I am am now having another issue which I have not yet reported but it is not a serious one. Over all I am happy with the service I have received up to now I would recommend this dealership.

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"5 stars"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Broadland Service Centre were and excellent garage and I'd recommend them. Everything was quick and smooth and very professional. I paid a fair price for my Megane and it runs like a dream.

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"broadland customer review"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was really impressed with how straightforward and simple the whole process was, I viewed the car on the Tuesday and returned on the Thursday to pick it up, in that time they had given the car a full inspection, MOT and valet.

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"Tasha"
4.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I suppose the main question in any review is would go again and the answer is a definite YES and am I happy customer who would recommend Broadland Service Centre which again the answer is yes. I could not be happier with my car or any of the the staff who may have dealt with me. Thank you all round to Broadland Service Centre

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"markb"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought my last 3 vehicles from them and have to say I couldn't ask for anymore. they have cars to suit all different budgets and have always looked after me anytime i've popped back for services or mot's,i have also just bought my daughter a renault clio from the them and its turned out to be an absoulute bargain!!

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Dealership Information

Ford, Vauxhall or Honda; Broadland Service Centre in Norfolk have these popular car manufacturers and more. Not only can you pick up a used car at this dealer but they also offer finance packages and part exchange as well as full MOT and repair facilties on site.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
6 reviews4.3 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
0
Poor
1
Terrible
0

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Contact Information

Address

Broadland Service Centre
Salhouse Road
Norwich
Norfolk
NR13 6JJ

Get in touch

01603 270720
http://www.broadlandservicecentre.co.uk

Opening times

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Dealership Statistics

83%
Would recommend this dealer to family and friends
83%
Thought the dealer was knowledgeable and helpful
80%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Broadland Service Centre

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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