Very positive experience. The staff are extremely welcoming and knowledgeable. I was greeted quickly and shown around the extensive range of cars. I went through with a sale and it was a nice, easy and smooth process. Very happy with the car and the company.
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Brooklands made my life so easy buying my new Landrover .im ..so happy with there service and they are a great family run business ..I would definitely use these guys again .
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My experience with Brooklands was truly exceptional. The car was everything I expected and beautifully presented. It was the best car buying experience I’ve ever had. The handling of inquiries details,and requests demonstrated exceptional care and professionalism. Communication was consistently clear and proactive,and kept me informed throughout the process eliminating the need for follow up.The level of customer service is commendable and warrants acknowledging. First class service.
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Bought a Range Rover 2012 for my daughter January 2025 with 6 months warranty which is not worth the paper it’s written on for £6500 which is a higher price but was assured warranty covered everything including turbo ? From day 1 it had a water leak and was told if it persisted to contact warranty wise which I did and was told to take care of to a approved garage for a assessment repair at a cost to me of £60 ? And found the coolant leak from egr cooler and also found oil leak from turbo Garage sent report to warranty wise who declined repair saying warranty does not cover these items. Could not get old of anyone at Brooklands just being passed from piller to post all the time eventually spoke to someone who laughed at me when I said they should repair it at no cost to me ? When I quoted consumer rights act of 2015 eventually they knew I wasn’t going away and paid for repair at there garage main agents which took 4 weeks but said the turbo wouldn’t be done ? So I am now left with a car that I can not use as it could cause even more damage with turbocharger as it is ? This is now going to cost me £1400 for a replacement turbocharger? Don’t believe a word about there warranty’s and once they have your money they are a nightmare to get hold of someone who can help you in my opinion that’s why they don’t accept credit cards only bank transfer because of the extra protection you get from a credit card
Reviewer has confirmed their email address
Brooklands Vehicle Brokers is an Independent dealership that is based in Nottingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Brooklands Vehicle Brokers
Venus Estates Private Rd No2
Colwick
Nottingham
Nottinghamshire
NG4 2JR
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