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22 reviews from our car dealer reviews community
Leave a review for Burnett Cars
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22 reviews from our car dealer reviews community

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"Kia ceed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great 5* service, kept me upto date step by step, I bought my car online and when I collected Friday 7th the car was waiting and the staff were amazing

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"Great service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my second car from here recently, dealt with the same people and got the same great service. Excellent value cars and got a fair part exchange price. Will definitely be back for my next one.

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"Shocking"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car in 2019 I thought buying from a car dealer it would be safe. Since found out it has a whole lot of bodywork issues. I spoke to be told nothing could be done and have since wrote and emailed them and had no response what so ever Shocking

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn’t be happier with the car from Burnett Cars and the service we received. No pushy sales tactics and very helpful when I took my parents to buy a fiat 500 recently. They love the car!

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"Terrible Customer service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible customer service from Burnett Cars, Went to view a Seat Leon on saturday & test drive it, i already have finance in place & was looking to do a part exchange as part of the deal, i have a 64 plate Polo which we Buy any car are offering £5500, they offered me £4200 for my part exchange which is embarrasing... they advised me they would come back to me with an improved offer for my car as i had been offered £5000 from arnold clark... they never even had the courtesy to come back to me. I had a look on their website this morning and the car has been sold to someone else!!! Didnt even let me know they had someone else interested in it! Terrible customer service and wouldnt recommend to anyone, i travelled over 30 miles to see this vehicle as well.

"Shocking after sales "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I picked my 12 plate Astra ecotec up on Friday 31/5/19.I was driving home from work on the Monday 3/6/19 when my low power engine light came on!!!,I arrived home and rang mark from burnett cars straight away and arranged to take it to him the following day which was around 35 miles away from where I lived.The next day I set off and only made roughly half the journey and subsequently broke down on the m6 with temperature warning lights now displaying on my dash!!!!.After being stranded for well over a hour the rac man came,popped the bonnet and immediately told me and showed me that there was no water (coolant)in the car!!!,this being strange as mark had told me the car had had a full service just a day before I picked it up!!!.The rac man topped it up after speaking to mark on the phone and telling him the problem and away I went to burnett cars,where I left the car with them to check it out.A few hours later mark rang me and confirmed there was no leak and the car was in working order which I was happy about.I told mark I had lost a days wage,had the inconvenience of breaking down on the m6 and driving a good 70 mile round trip due to burnett card not sticking to what they had told me and not putting coolant in the car!!!!,I asked if I was due anything and to that he said “no we don’t compensate anyone”!!! and that we are dropping your car off tomorrow.These people are great when there selling you a car and taking £1000’s of you but once the deal is done your just a hinderance.Avoid this dealer like the plague!!!!!

"Car buying made simple"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dealing with the guys at Burnett car sales was a pleasure, Glen and James made the whole process easy, quick and straight forward. Honesty really is the best policy with these guys. I have known the original Burnett family for a lot of years and can let them know that the business is in very safe hands.

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"perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would say my experience at Burnett Car was pretty perfect. The car has been faultless so haven't had to return. The service was second to none. Good all round really.

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"Great friendly and very helpful."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an Audi A3. Glen was very helpful and was open to negotiate on price and part ex. When I picked the car up Glen was out but James dealt with me just as good. Had the car for a couple of weeks now,and very satisfied. Excellent service.

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"Very good James very helpful"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All went very well didn’t see the car before buying had no time to spare James described it as seen wen I got it, was as he said. Thanks burnett cars.

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Dealership Information

Burnett Cars have been established as a family run, independent used car dealer since 1968. They have experience in selling a wide variety of different cars to people throughout Lancashire and have BMW, Fiat and Citroen cars as well as many of the other popular makes in their showroom. They also offer finance packages to help get you on the road.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
22 reviews4.4 out of 5 stars — Rated Very Good
Excellent
19
Very Good
0
Average
0
Poor
0
Terrible
3

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Contact Information

Address

Burnett Cars
60A Westhoughton Road
Chorley
Lancashire
PR7 4ET

Get in touch

01257 483484
http://www.burnettcars.co.uk

Opening times

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Dealership Statistics

86%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Burnett Cars

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