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87% Recommend
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24 reviews from our car dealer reviews community
Leave a review for Bushey Heath Garage Ltd
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24 reviews from our car dealer reviews community

Leave a review for Bushey Heath Garage Ltd
Leave a review
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was very worried buying a used car - I know nothing about cars! Found this garage so helpful and in particular, David, who explained everything. He was helpful but not pushy and I could not be happier with my car. Since buying it, I have been into the garage a few times with queries and David has gone over and above to help me. Very impressed!

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"Amazing 360 customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This family owned car dealership provided amazing 360 service. Not only did I purchase a lovely MG ZS Exclusive 2020 with extremely low mileage at a very reasonable price. The customer service was outstanding. They went above and beyond to ensure a quality, trustworthy service was provided. I'm not surprised this is a family owned dealership. AMAZING!!!

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"Suspicious company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wouldn't buy from these people. Typical salesman

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+0 Found this review helpful

Jonathan O'Donoghue from Bushey Heath Garage Ltd in response to Suspicious company

This is obviously not a genuine review. We are part of a Franchised Dealer group, and certainly are not "suspicious" Please feel free to contact me and let me know your concerns.

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very impressed with all the guys there. This was the first time buying a car by myself and there was no sales pressure to buy the car or any of the extras offered. I was very well looked after from choosing the car to picking it up. I would definitely recommend this company to friends and family. I’ve only had the car a few hours but I’m very pleased with it and I’m sure IF there are any problems, they will be ironed out quickly. Buying from Bushey Heath Garage was easy and stress free. Thank you to John, David and Tony. 👍🏻

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"Amazing service from Tony! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a new MG HS last week. Tony went above and beyond, not only made impossible happen but also the whole process was extremely easy thanks to him, all dealt over the phone and via emails, couldn’t ask for more. Professional, knowledgeable and quick service. Overall, a great experience! Thank you Tony!

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"Fantastic service from Tony"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased MG HS PHEV. Tony was extremely helpful throughout the process and kept me updated at all times. All the necessary paperwork ready on arrival, and he answered and helpfully responded to any queries I had. Excellent service . Thanks to Tony, my car purchase experience was phenomenal.

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"Shocking!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy a car from these charlatans! They will sell you a car with faults and fix the bare minimum to get an MOT, SHOCKING! I worked as a mechanic for many years and left because of charlatans, who put profit over people, like this company obviously do. Do not listen to there replies to all of the negative reviews as they're just more lies! They must get their MOT's done on the cheap because of the quantity! This has now cost us a lot of money to fix, what should of been fixed by them in the first place at a minimal cost. This was not a cheap used car, it was £13,000 They're great at making you feel like you are a valid customer, that's easy 99.9% of business have do do that or would you buy from them?but if you have a fault, that they should of fixed in the first place, they fob you off with lies, dishonesty. How can a company treat other humans like this! How do they sleep at night! Profit first customer service last 😔

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+1 Found this review helpful

Jonathan Odonoghue from Bushey Heath Garage Ltd in response to Shocking!!

Kevin, Your review doesn't actually let people know why you have decided to leave a damaging review on multiple sites including this one. . . So that anyone reading this review can make up their own mind, You purchased a Kia Sportage on 17th May 2021 with 24810 miles on the clock. . .1 year and over 10,000 miles later you took your car for an MOT and it failed on worn out front brakes and you came to us to get them replaced free of charge, which we declined to do as brakes are a wear and tear item and as you had driven the car for over 10,000 miles, it is you that has worn them out......You did'nt mention in your damning review that the brakes were replaced by a Kia Main dealer at 20986 miles, so when we sold you the car they had only covered 3824 miles. . .and yet your review states that we should have "fixed them in the first place"........you then carry on to imply that things must get overlooked at our MOT station as we "get them done on the cheap".....That Kevin is illegal, and just for your information, we don't do the MOT's, they are done by an independant company, this you can check on your MOT certificate.......You also state that you are an ex-car mechanic, well if that is the case then you would understand that brakes wear out with use and even if you had purchased your Kia brand new, Kia would not be paying for the replacement of worn out brakes after 12 months and over 10,000 miles. In closing we do not tell lies and I can evidence by 3rd party invoices and MOT history that everything stated here is the truth. I have just copied the below from Kia for your information - Wear and tear is defined as the gradual reduction in operating performance of a part or parts having regard to the age of the vehicle, the distance it has travelled and the operating conditions. Examples of wear and tear components include but are not limited to brake pads, discs and drums, clutches, sparkplugs, air and fuel filters etc. Wear and tear is not covered by warranty

"Purchase a new MG "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was lovely to have met Tony. He was very professional, friendly and helpful thru the whole purchasing process. Thank you Tony, I love driving my MG!!

"Good service , great price , five stars,"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dealt with Tony via the phone and in person ,cannot speak highly enough of him . He was very helpful and informative both when it came to part exchanging our car and the buying of the new one . We had one minor problem while we were there but he sorted that out very quickly. I also spoke to Rob on the phone and he was also helpful .We would have no hesitation in recommending Bushey Heath to all our friends. Thank you Tony , Brian and Gina.

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"Awful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bushey Heath MG dealership is an awful place. Unfriendly and lazy staff. Booked a test drive in the car wasn’t there. Asked a question and I was told to look at the answer in the brochure. Avoid like the plague.

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+2 Found this review helpful
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Dealership Information

Bushey Heath Garage, with over 20 years franchise experience and 45 years trading as a family business, are an approved used Hyundai dealership that also specialise in selling Kia and Chevrolet to customers across the Hertfordshire area and beyond. Hyundai servicing, parts, warranty repairs and MOT's are also available from their business premises. 

Car Dealer Reviews would love to hear from any previous customers of Bushey Heath Garage, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: 4x4s, Cars
Manufacturers: MG
Franchise Dealership founded in 1969

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
24 reviews4.4 out of 5 stars — Rated Very Good
Excellent
19
Very Good
2
Average
0
Poor
0
Terrible
3

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  • Contact Information

    Address

    Bushey Heath Garage Ltd
    6-10 High Road
    Bushey
    Hertfordshire
    WD23 1SE

    Get in touch

    020 8420 5100
    https://www.bhgmotorgroup.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 16.00

    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Bushey Heath Garage Ltd

    Company Formed: 1969
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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