C D Cooke Car Sales Ltd reviews, Saltash
6% Reviews
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81% Recommend
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16 reviews from our car dealer reviews community
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16 reviews from our car dealer reviews community

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"Wouldnt recommend "
3.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had mu Kia for a few months now ans I have only been able to drive it for a few weeks. I am having some issues with it which I have had to go to the finance company with and the issues are in the process of being repaired. The car was clean and in relatively good condition and a reasonable price but it;s not worth the hassle.

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"Really helpful"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got my BMW from here in January and I am very pleased with it. I have had a couple of issues but they have been very good and had me back on the roads as quickly as they possibly could. The car was clean and in good shape when I received it and I think the value for money is good. I would happily recommend CD Cook Car Sales.

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"Polo Buyer"
2.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Polo from here back in August. The was an issue with the car when I first got the car but that's all been sorted now. Overall the service has been okay but I probably wouldn't recommend this dealership based on my experience.

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"Mitsubishi Buyer"
3.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Mitsubishi from here in August. The car was clean and in good condition other than damage on the alloys and wheels. The dealers were quite helpful though and the car was good value for money. I would recommend.

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"Richie"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a vauxhall astra from cd cooke. Kevin was a very pleasant man and very knowledgeable about the car. I found the experience of purchasing a car from cd cooke to be very good and would definitely be returning in the future

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"Good dealership"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Volvo from here in July. Had to travel a fair bit to get there so it was a flying visit. The car was clean and in good condition and I have had no issues with it at all up to now. It was a reasonable price and I would recommend this dealership.

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"FORD FIESTA"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Ford Fiesta from CD Cooke In may. They were really nice people and very helpful and the Car is fine other than a few small cosmetic issues. Despite that it was very good value for money and I would recommend this dealership to my friends and family.

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"Pretty good"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Pretty good service form CD Cooke. I couple of minor issues with the car including a whole in the bumper but the dealer repaired this free of charge. Had no further issues, Happy with the price I paid for the car and how well the dealer responds to customer quires. I would happily recommend.

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"Bob"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought an audi a4 estate and had nothing but trouble with it. The first problem was with the brakes which caused a disc to get so hot I couldnt touch my tyre and the wheel bolts turned purple. They sorted it for me but I quickly realised the car had major issues with its turbo causing massive clouds of smoke and no power when pulling out of junctions a couple times every journey. They took the car for a week and gave it back telling me it was fixed only for it to do the same thing at the first roundabout I came to. Mr Cooke took car for a drive and when it did the same thing with him driving he insisted it was traction control and completely normal. Apparently all audis he has sold have 5 seconds of turbo lag and pump out massive clouds of smoke. He refused to do any more and I only got a refund after getting my solicitor, audi and the finance company involved. While all of this went on I also had to phone countless times to get a couple minor things fixed they agreed to do before I purchased it. Everyone of there salesman lied time and time again about what was delaying the parts and turned out they were waiting for items to appear on eBay. Its when you get a problem that you see what people are really like and you wont get much worse than cd Cooke car sale if you buy a car.

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CD Cooke from C D Cooke Car Sales Ltd in response to Bob

Dear Mr J. Welch, It has taken a while to respond to your review as it has been submitted under a false name (Bob) and taking in to account such a long period of time has passed since you purchased a vehicle from ourselves. I do apologise for the sticking brake caliper which became present on the vehicle shortly after purchase. Unfortunately this can happen due to vehicles being on our forecourt sometimes for several days without being moved. As you have stated yourself, this was rectified for you. There were no other faults present on the car. The Turbo Lag you are describing is a characteristic of the Audi 2.0 TDi A4/A3 range as it reduces Torque Steer in First Gear - This is well documented online and can be confirmed with a phone call to Audi. I myself drove the vehicle with yourself present and I can confirm the vehicle drove exactly as expected (a Turbo Lag delay of 5 seconds as you mentioned in your review is not entirely accurate). As you were dissatisfied with the vehicle and convinced there was a fault present, we took the vehicle back and gave you a full refund. The car was extensively road tested and then re-sold to a very happy customer who has since returned the vehicle for its first 12 monthly free service (we now offer four years free servicing with every car sold) after completing a staggering 17,000 miles trouble-free. This in itself once again confirms there was no problem with the vehicle and it was simply a characteristic of the vehicle which did not suit your driving style. I am disappointed you have written a negative review about the Company 18 months after you purchased a vehicle from ourselves, especially as we accepted the return of the vehicle for a full refund and always dealt with yourself amicably and professionally. Regards, CD Cooke

"Leah"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Volvo C30 from these guys. The car was very competitively priced in comparison to other car dealerships and they gave me a fair price for my part exchanged car. Friendly bunch of guys who aren't pushy at all. Highly recommended!

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Dealership Information

Located in Saltash and serving the county of Cornwall; CD Cooke Car Sales Ltd are a used car dealership that offers some popular makes and models. With used Audi, Honda and Seat cars, just some of the names they have in stock, C D Cooke also have on site finance and part exchange services too. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
16 reviews4.1 out of 5 stars — Rated Very Good
Excellent
9
Very Good
5
Average
1
Poor
0
Terrible
1

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Contact Information

Address

C D Cooke Car Sales Ltd
Moorlands Trading Estate Forge Lane
Saltash
Cornwall
PL12 6LX

Get in touch

01752 841515
http://www.cdcooke.co.uk

Opening times

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Dealership Statistics

81%
Would recommend this dealer to family and friends
93%
Thought the dealer was knowledgeable and helpful
80%
Thought issues were resolved quickly and easily
6%
Percent of reviews responded to by this dealer

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Additional Information About C D Cooke Car Sales Ltd

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