In June 2023 bought a new XC40 from Caffyns of Eastbourne and initially it was not a happy experience. However, thanks to the extraordinary help given by the dealer principal and the used car sales manager (names withheld), both of whom travelled to my local Caffyns in Worthing to assist in resolving the issue, I can say without reservation that I recommend Caffyns as an outstanding dealership.

Gavin managed my new Volvo XC 40 car purchase with passion, enthusiasm and professionalism. Couldn’t ask for more - great service, great car. Thank you.

Always found Caffyns (and Ridleys before them) provide an exceptional level of service both in sales and service. Not always perfect but who is? Problems always sorted out with a smile.

I am going for the fourth time to fix a faulty camera in a new car on warranty. Other Volvo certified garage discovered that someone trying to fix it previously did the damage for approximately £1000, which is not covered by warranty. I don't recommend them, especially the service. It seems they don't have the knowledge or they try to hide what they have done. I wouldn't employ anyone from this service.