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3 reviews from our car dealer reviews community
Leave a review for Caffyns Volkwagen Haywards Heath
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3 reviews from our car dealer reviews community

Leave a review for Caffyns Volkwagen Haywards Heath
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"Aftersale and customer Service - total r"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car Service- 1 Friendliness - 1 After sale Service- 1 Rudeness - 5

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"AVOID- Rude and absolutely unmanaged "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On 18 December arrived at Caffyns in Haywards Heath. You won't hear simple "Hello". You must chace thrm to get your attention. When it comes to service, Haywards Heath VW is the rudest absolute unpleasant to deal with. Mondays can be hard for everyone, but you forgot who paid for cars you are selling, for cars you are serving. All must be replaced.

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"Appalling"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Caffyns Volkwagen Haywards Heath sold me a vehicle stating it had a recent service, it was 4000 miles into the service, said it had had an oil service, it hadn’t and needed doing within a few weeks of having the car. Tyres were excessively misaligned, requiring immediate rectification at a local garage, which Caffyns refused to accept despite having all the relevant paperwork. Lied about my mileage to VW head office, lied to head office about trying to contact me. Needed £1000 of work within first year of buying the car. It’s the sort of behaviour you expect from a back street garage, will never use Caffyns again or get another VW, after being loyal customer for over 15 years. Do not use.

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Dealership Information

Caffyns Volkwagen Haywards Heath is an Franchise dealership that is based in Haywards Heath. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews1.1 out of 5 stars — Rated Terrible
Excellent
0
Very Good
0
Average
0
Poor
1
Terrible
2

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  • Contact Information

    Address

    Caffyns Volkwagen Haywards Heath
    Stations Garage Market Place
    Haywards Heath
    West Sussex
    RH16 1DB

    Get in touch

    01444 650251
    https://www.caffyns.co.uk/volkswagen/locations/123186/volkswagen-haywards-heath/

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    Additional Information About Caffyns Volkwagen Haywards Heath

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