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This morning my husband and I went to this dealership to view a Golf 1.4 with a view to purchasing. We had the misfortune of having to deal with Alf, whose customer service skills are non existent. The vehicle had multiple scratches which were not mentioned on the details on the website. When we mentioned this to Alf he said "it's a used car so what do you expect. I cannot make a used car a new car. It's immaterial to me whether you buy the car or not as I sell a hundred cars a week, and don't need to sell this to you". He said this on a number of occasions when we asked questions about the car. We found this attitude to be totally outrageous, and have never experienced such rudeness from a retailer. As a result we would seriously question after sale service offered, and we would never consider purchasing a vehicle from this dealership.
I would definitely recommend this dealership. I purchased a Peugeot 207 from Cantilever Car Centre a few months ago for a brilliant price! It was very nice and clean and in amazing condition and I have had no issues with it what so ever. The dealers were extremely helpful.
I bought a car from here back in July. I part exchanged my old car for a fair price. The car was clean and as described. They have a good choice of cars. I have had some issues with the car which the dealer offered to cover the cost of but when the work was more extensive than I originally thought I had to do a lot of running around to get it fixed. Its all sorted now though. I would still recommend this dealership.
The service at Cantilever Car Centre Limited has been top notch! I bought a Vauxhall Astra from them in May. The car did have to go back in because of a Miss firing Cylinder but the dealership paid for the repairs even though I was just out of my warranty! Saved me £160! Really happy I would definitely recommend this dealership.
Car was bought as fully working an no issues. Although they did put an MOT on the car, it had several engine oil leaks which became apparent later - they must have cleaned the leak beforehand so it was not noticeable. Customer service is especially poor - after agreeing a price over the phone, they tried to back track on it. Additionally the car wad filthy inside and they refused to even have a light clean done. AVOID AT ALL COSTS
David parker from Cantilever Car Centre in response to Gavin
What car did you buy ?
David from Cantilever Car Centre in response to Gavin
I notice this review isn't verified ,we don't seem to know about your purchase or complaint I've asked once and I'll ask again what car did you buy?
The after sales care from Cantilever Car Centre was particularly good, when I had an issue with the power steering not long after buying the car they had it back in for 3 days and fixed it at their own expense and kept in touch during, the car has been perfect since and I would fully recommend them.
The staff at Cantilever Car Centre were fantastic, they made sure everything went as smoothly as possible, I was very impressed at how speedy the whole process was. I recommend them 100%
No qualms what so ever, the general customer service was very good, the car was ready on time and exactly as described on the website, everything was simply perfect.
Unfortunately 3 weeks after i purchased the car i had a crash and the car is a write off. This has all been settled the loan agreement has been paid off. Prior to this happening Cantilever Car Centre were fabulous, the company allocated me 1 advisor which was helpful, the service they provided was professional and friendly. The dealership even brought the car to me, at home, to view, which is roughly 9 miles away, this I thought was outstanding service, i viewed the car in my own comfort. Out of the whole of my journey i would say that was the biggest thing that specifically stood out as it showed brilliant customer service. I would definitely recommend Cantilever Car Centre... Top marks!
My experience of using Cantilever Car Centre is ok, you could tell they knew what they was doing and had good knowledge. Although on some things i dont think i were dealt with straight forward, asked for a couple of things to be done and was told they would be, picked it up and one hadnt and if i hadnt of caught they was going to let me take it away, maybe they missed it, either way they did sort it in the end just i shouldnt need to point it out. Would still tell people there good and to go there
Covering the Cheshire area; Cantilever Car Centre offer some of the best known and loved car brands available. Their stock includes Audi, BMW, Citroen, Fiat and Honda and alongside this great amount of choice for those looking for a used car their site they also offer servicing and car repairs too.
Deals in: Cars
Manufacturers: Sells a variety of makes and models
Cantilever Car Centre
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