Went here to purchase a vehicle. Liked the look of a mitsubishi 4wd. Paid a deposit of £100 to hold the car. Was told by Aden car salesman of many voices that if I couldn't get credit for the vehicle the £100 would be returned. Weeks later, almost a month now, am still waiting for the money. Now, it may not sound much, but it is the way Aiden has gone about things. Forever telling me he either needs to get hold of the accountant, or he's on the sick (again). Even attempting to disguise his voice at one time. Rang yesterday, was told by a colleague of his Aiden was sick but it would definitely be sorted tomorrow. Once again, nothing. I'm not giving up on the £100, Probably this is how they make a few quid for them selves. Hope it's worth the negative publicity. I won't quit till it's back where it belongs
Total shock company Selling dangerous cars , not road worthy Put customers life on risk just to get profit don’t much care about anything else This cowboys sold me 7 series two weeks ago Strongly stated that cars is superb condition and all required preparation works was complete. ( they change all brakes around for new customer satisfaction ) this what they say . On my way home after collection I feeling that car slightly slipped on road, next day was driving and slipped again so decided to drop car to local bmw Sytner for quick check if everything is ok . I was totally shocked after service manager ring me with bad news that car have all rear wheels cracked few places, someone try welding them before and all cracks same places again , both rear tires showing cords from inside edges . Also from Arms showing very worn both sides caused movement to suspension. Bmw say that I should even drive this car on road with that condition as is dangerous for my life and another road users . They was also shocked that I buy this car from another dealer and they should get court for this . This people put my life on risk , they should never let me drive car like this , I could have accident Be very careful because they only care about money and once you pay they just kick you out from yard We try to contact them but they don’t even reply or ring back so have to ask solicitors to held People like this should never run cars sale Be aware off them Everything I say there is total true !!!!!
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Having bought a car from this company they were most helpful and full of promises before i handed over the money then no help at all. After 8 days the car broke down and when I contacted them they were no help at all and even though still in the measly 1 month warranty they refused to collect the vehicle and I had to get it to a garage in Scunthorpe at my cost. after another 9 days at the garage I found out that they had received the vehicle back days before and were running around in it trying to get it to fault the salesman was very rude when i queried the fact no one had contacted me and told me to contact the salesman who sold the car to me this took another four days as he was supposedly always with a customer and never rang back. eventually they gave me a refund the worst is during this time they never applied for the v5c to be changed to my name and when they refunded me never notified DVLA of this so I have lost 2 months car tax and have had to write to DVLA to notify them myself. Do not buy any car from this place you will regret it!!!!!
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If I could give them 0 stars that's what they would have got. Son bought first car from them - it was a dud. Engine warning light came on within 2 days and then spent the next month traipsing to garages while they tried to fix it - which they didn't Finally returned it and they messed us about getting the refund for it too.
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I recently bought a l200 from car and caravan but not long after collection the vehicle had engine management diagnostic issues. Rather than saying it is nothing to do with us vehicle was collected and promptly repaired at main dealership and was no means a cheap repair as over £2k. This type of service goes a long way as after sales and no quibbles to repair. Highly recommend and big thank you to all at car and caravan.
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Most often transactions tend to go smoothly but it's when things go wrong that you can really judge a car dealer. My experience of buying their VW Golf Estate was not so good as the engine light came on six days into ownership, I believe that someone at Car&Caravan new the car had an issue with the engine as the engine light came on three times and three visits to the garage to try and sort the issue which still failed to correct the fault. C&C's preferred garage is a round trip of 22 miles from my home so this car was costing me money ferrying it back and forth. On the third visit to the garage it spent five days with them but still the problem wasn't solved. The biggest issue I had was the fact that C&C should have taken the car back after the first issue but NO, I had to arrange the appointments with the garage and ferry the car backwards and forwards whereas C&C should have done the running around. The car was returned for a full refund, they get a poor score for this and that they didn't offer another car in it's place. As I part exchanged my old car this left me without a car AND out of pocket.
Came here on Saturday to look at a Jag Xj Was greeted by Rob he was really helpful i would Recommend visiting this dealer.
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highly recommend this company for your next purchase. travelled over from sheffield as they had the best value vehicle in my budget, and upon arrival was exactly as described in my emails to them. took a look around the car and was happy with what i saw. went in and quickly came to a deal, went on test drive, paid and left. probably took me just over an hour to be done. also purchased the extended warranty which was handy as an ABS light came on after 2 months, rang the warranty firm and had this sorted within 3 days with no cost to me. overall a great experience not only with them, but their affiliate warranty company. will visit again for sure.
Reviewer has confirmed their email address
Great place Really good place enjoyed talking to these guys
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fantastically helpful company, sent me lots of information and pictures i had specifically requested. rang and got everything i wanted to know. also got a finance quote on the phone to make sure i knew it was worth the 3 hour trip down from scotland. everything was fine and they held the car for me after i booked my train and even picked me up from the station in the car so i could test drive it back to their site - KILL TWO BIRDS WITH ONE STONE!! got back and within 30 minutes my finance was sorted and i was driving away. lovely drive back home and the car never missed a beat. about 3 weeks later i did have a slight issue with the alternator, but with the extended warranty i rang them and it was sorted in a garage near me and it DIDNT COSt ME A PENNY. superb service again even weeks after buyinG! will certainly look here first when i ned another vehicle. thanks again
Reviewer has confirmed their email address
If you pay a visit to the family run Car and Caravan Co in Brigg you will find a wide variety of cars to choose from. Land Rover, Jaguar, Avondale and Chevrolet are on sale here so there is a great amount of different cars and caravans to select for your next purchase. Further to this they will also help arrange finance and take part exchange towards payment too.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Car And Caravan Co Brigg
Bigby Road
Brigg
North Lincolnshire
DN20 8HP
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