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Charlotte C, September 2017
"I wish I used another dealer "
1.2 out of 5 stars
Value for money
I bought a car from Car Contacts on the 9th July 2017, I spent over £3,400 on purchasing a second hand black Hyundai, I paid for a 24 month warranty. They also explained there is a 3 month warranty as well, should anything go wrong, they would fix it. On 3rd September I was driving home and a tyre burst suddenly, luckily a gentleman helped me to replace it, he took one look at the tyre and advised that I could have been killed and recommended that I go back to the car dealer with a lawyer. The front wheel was completely worn and he checked the tyres, the other front wheel was the same. The car was illegal and dangerous to drive, I had to go to my local tyre service, they confirmed the tyres were dangerous and illegal to drive, they fixed the problem, which was with the alignment. Car contacts said they wouldn't accept liability but make a goodwill payment. I am still waiting for this. I then received a threatening letter from a company called Lawdata on behalf of Car Contacts demanding me to remove my review. My review is honest and factual so I am posting it online in a hope to prevent this from happening to anyone else.
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As an RAC approved dealer, Car Contacts Reading is one of the places to go when you are looking to buy a new car in the Berkshire area. As well as selling Ford and Fiat cars amongst other brands too, they are more than just a used car showroom. On site they offer air con repairs, MOT, vehicle checks and diagnostics alongside finance and part exchange too.
Deals in: Cars
Manufacturers: Sells a variety of makes and models