I recently bought a polo and have to say the service was good from Peter. The car had a red oil light on when test driving it butvwas resaaurred this would be all sorted. After having the car for three weeks whilst driving it on a long journey the yellow engine light came on and the car lost acceleration and when coming to a stop kept cutting out. I had to wait a week to fit it into a garage that was RAC under the warranty. The warranty only covered one part and was left with the balance to pay. Received rude emails from them promised phone calls back and refused to pay the balance. I would buy from them with caution. This happened within 30 days of buying the car and would not recommend them based on the lack of care after buying a car that develops a fault quickly.

I bought a car from Car Contacts on the 9th July 2017, I spent over £3,400 on purchasing a second hand black Hyundai, I paid for a 24 month warranty. They also explained there is a 3 month warranty as well, should anything go wrong, they would fix it. On 3rd September I was driving home and a tyre burst suddenly, luckily a gentleman helped me to replace it, he took one look at the tyre and advised that I could have been killed and recommended that I go back to the car dealer with a lawyer. The front wheel was completely worn and he checked the tyres, the other front wheel was the same. The car was illegal and dangerous to drive, I had to go to my local tyre service, they confirmed the tyres were dangerous and illegal to drive, they fixed the problem, which was with the alignment. Car contacts said they wouldn't accept liability but make a goodwill payment. I am still waiting for this. I then received a threatening letter from a company called Lawdata on behalf of Car Contacts demanding me to remove my review. My review is honest and factual so I am posting it online in a hope to prevent this from happening to anyone else.

Very professional and easy to deal with. Knowledgeable and helpful. Car was serviced, taxed and spotlessly clean when I collected it. Would definitely use them again.