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2 reviews from our car dealer reviews community

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"I wish I used another dealer "
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Car Contacts on the 9th July 2017, I spent over £3,400 on purchasing a second hand black Hyundai, I paid for a 24 month warranty. They also explained there is a 3 month warranty as well, should anything go wrong, they would fix it. On 3rd September I was driving home and a tyre burst suddenly, luckily a gentleman helped me to replace it, he took one look at the tyre and advised that I could have been killed and recommended that I go back to the car dealer with a lawyer. The front wheel was completely worn and he checked the tyres, the other front wheel was the same. The car was illegal and dangerous to drive, I had to go to my local tyre service, they confirmed the tyres were dangerous and illegal to drive, they fixed the problem, which was with the alignment. Car contacts said they wouldn't accept liability but make a goodwill payment. I am still waiting for this. I then received a threatening letter from a company called Lawdata on behalf of Car Contacts demanding me to remove my review. My review is honest and factual so I am posting it online in a hope to prevent this from happening to anyone else.

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"Mrs K"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very professional and easy to deal with. Knowledgeable and helpful. Car was serviced, taxed and spotlessly clean when I collected it. Would definitely use them again.

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Dealership Information

As an RAC approved dealer, Car Contacts Reading is one of the places to go when you are looking to buy a new car in the Berkshire area. As well as selling Ford and Fiat cars amongst other brands too, they are more than just a used car showroom. On site they offer air con repairs, MOT, vehicle checks and diagnostics alongside finance and part exchange too.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2 reviews3.1 out of 5 stars — Rated Average
Excellent
1
Very Good
0
Average
0
Poor
1
Terrible
0

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Contact Information

Address

Car Contacts
School Road
Reading
Berkshire
RG31 5AL

Get in touch

0118 9410551
http://www.carcontacts.com

Opening times

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Dealership Statistics

50%
Would recommend this dealer to family and friends
50%
Thought the dealer was knowledgeable and helpful
50%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Car Contacts

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
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VAT Number: XXXXXXXXXX


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