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18 reviews from our car dealer reviews community
Leave a review for Car Deal Warehouse Edinburgh
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18 reviews from our car dealer reviews community

Leave a review for Car Deal Warehouse Edinburgh
Leave a review
"Bought car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First time getting a car here and it was the best from start to finish car sales man Artur could not do enough picked me up from train station took me to show room got my car he had gone above and beyond for me even the manager great company would highly recommended 10/10 thank you. Williamina

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"Very Good Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My first dealings with this company purchasing another car. The price of the car i bought was significantly cheaper than similar at the big boy outlets. My trade in price was at least £750 more than anywhere else also Scott Boyle was a pleasure to deal with and left you to do your own thing without pressurising you to buy. All in all very pleased with my putchase and would definately recommend you try them first before going elsewhere 5 star experience

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"Shocking service"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called into cdw today a fort kinnard I saw a car I was interested in and lady came to assist me took all my details ect , but after she spoke to the manager who was offering me £1000 less on my trade in than I had been offered, from a other dealer . I said i was unhappy with this the manager came over and said he was not willing to give me price less i took a test drive on car ? He was rude unhelpful and definitely needs training on his customers service. I will not be back my family have previously bought two cars from here but they have now lost 3 customers

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+1 Found this review helpful
"Terrible service. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After buying a 68 Vauxhall Grandland X it started to show a red warning light on the dash & the car went into limp mode. As the car was still within one week of warranty the garage agreed to investigate. They told me that it was a faulty battery & charged £250 for a new one. The light came back on 2 weeks later outwith the warranty. After having the car investigated elsewhere it turned out to be the dreaded timing belt problem where the belt shreds prematurely as it runs in engine oil. After only covering 45 k miles the belt has broken down completely blocking the oil pickup in the sump & starving the engine & turbo of oil. Apparently this is a common problem with this engine so the sales garage should have known & investigated instead of charging me a lot of money for a battery I probably did not need. I'm left with a huge bill to fix this problem on fairly new car. Poor service from. .CDW.

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+1 Found this review helpful
"Smarmy salesmen"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me a car with inherent problems, had the misfortune to deal with sales manager Jamie and his smarmy handshaking routine. Salesman did his best to help ultimately I came away feeling utterly ripped off. Won’t buy from them again.

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+4 Found this review helpful
"Frustrating Buying Experience"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from them and the initial purchase went fine. The car just needed a service, an MOT and some minor paint-chip touched up. Everything was agreed and we agreed on a price. But that's where things went downhill. I was then subjected to lots of lies, excuses and delaying tactics from the smarmy incompetent salesman concerned. I would rather buy a car from Arthur Daley than CDW.

"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A great car selling/buying experience. All the staff were really friendly, it was nicey abs relaxed with no pressure. Jack looked after us and his customer service was excellent. Nothing was too much hassle and was genuine in his approach with sales patter. Gave us a great price for our old car and made buying the new car an enjoyable experience! Highly recommend these guys!

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"Just don't do it."
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The worst car sales ever. I've had various issues with this dealership since I bought my car such as them leaving details of the previous owners name and address then my brakes. They don't reply to you even when it's a formal complaint Next step director and motor obisman

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+2 Found this review helpful
"Just don’t…"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son has bought two cars from them, but like myself will never deal with any company within this group again. On both occasions told car had been newly serviced, and on both occasions this has been a complete lie. On both occasions the cars needed serious attention, oil in both cars hadn’t been changed in years according to the garage we booked them into for a check over, but according to the salesmen.. “ it’s just been serviced “

"FANTASTIC!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent sale, excellent staff, excellent customer service and excellent car!! SEAT LEON FR 2.0 TDI, Stevin gave me a warranty included in the price of the car given my distance from the dealer. Cannot fault them whatsoever and will definitely recommend taking your business to them, I will again, worth the several hundred miles to get there. Really lovely people, cannot wait to do business again.

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Dealership Information

Car Deal Warehouse in Edinburgh sells used BMW, Toyota, Ford, Vauxhall and Mercedes-Benz. This car dealer has a great selection of quality used cars for sale all across Scotland. With dealerships in Edinburgh, Glasgow and Dunfermline you're never far from one of their used car dealerships.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
18 reviews3 out of 5 stars — Rated Average
Excellent
8
Very Good
0
Average
1
Poor
4
Terrible
5

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  • Contact Information

    Address

    Car Deal Warehouse Edinburgh
    9 Whitehill Road
    Edinburgh
    EH15 3HR

    Get in touch

    0131 454 4962
    https://www.easternwestern.co.uk/car-deal-warehouse/dealerships/edinburgh/

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    Dealership Statistics

    44%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Car Deal Warehouse Edinburgh

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