Worth reading my extremely awful experience with Car giant, and, then you make your own decision. I wish if I could leave a positive feedback as the sales rep was good. But I am having the nightmare of my life in dealing with Car giant after paying 16.5k up front for the car purchase which is showing as only done under 30k on the clock, straight away noticed issues with the car has noisy brakes, tracking issue, wheel baring noise and other issues in addition. Noisy brakes were noticed on test drive and was assured will be fixed on collection, but on collection was told is to do with moist on the discs/pads and will go away in approx. 10miles drive, if not to bring the car back. I called the After Sales team and explained all the issues but they are not ready to take the ownership and passing me from post to pillar and pushing to go to a local garage to get the issues looked in to. In my opinion after sales team are useless and just trained to listen to issues you are experiencing but provide no solution.They have no empathy for the customers and just play delay tactics by providing ridiculously delayed appointments to get the car looked in to, not understanding all the stress I am going through by not being able to use the car freely. I could have bought the car from any other car dealer or private seller , but I chose Car giant for reason and expecting they would provide a top class customer service, but I feel really disappointed and let down by Car giant, I regret choosing Car giant. For now I feel like I have been daylight robbed by Car giant of my hard earned money. I will update this review as I go along my experience with Car giant, so that all the readers can see the true picture. Now I will leave it to you to make your own decision.

Don’t buy from car giant! They claim to sell quality cars but they don’t. Bought a car off them 5 days later driven less then 20 miles broke down, which they claim has 38000 on the clock? 1 month latter nothing is done about it. Contacted them they say we are authorising the repairs?! Totally useless I need the car for my work and am self employed. The staff are rude and clueless!!!! Don’t buy from them they vehicles are rubbish!!!!!! AVOID !!!! And if you have return it before it’s too late and pay the extra money and avoid these incompetent dealership!!!

bought a peugeot 3008 in may a week after faulty message was showing called the after sales and even send pictures to them, the gave me a date 3 weeks after reporting to them to bring the car to them, took the car which spend over 2 weeks with them, they called the y have repair the fault and when i got there to pick the car first the car was in a total mess both inside and outside dirty, also the fault is still showing, was told to take it to kwikfix which i did even send a am email with the picture of the major issue which they couldn't find with the car spending over 2 weeks with them that is like in june, no body from the after sales called and i got a reply from them in july 4th that they are going to call kwikfit the next day which they didn't, i call to complain and told them need to change the car or they should look for a solution the salesman wrote on the note that i reject the car and they decided not to do anything. now they are trying to twist the blame on me that because i said i would like to change the car to another they decided not to follow up. trust m won't even advice y worst enemy to get a car from them anymore.

I have purchased this car Volkswagen... I have purchased this car Volkswagen Golf last year in July from car giant believing that uk's best used car dealers but It wasn't the case before even I reached the first year of having this vehicle it start giving me the huge problems, I had to replace the whole mechatronic unit because it stopped working which cost me 4k.After that I hardly drove my car for a week but it stop working again when I got the car checked the technician came across with more faults things like flywheel, starter motor, alternator and battery. I paid a good amount to car giant for my peace of mind but clearly this is not the case. This is a constant stress now in order for me to deal with all these issues I try to speak to customer services but they were so rude and not ready to listen anything because it's been a year and they not ready to talk about the scam they did to me I am in a stressfull situation and making everyone aware that before you guys head to Cargiant make sure you get everything checked thoroughly and don't get robbed like me. Or choose any other traders but my advice to all do not go to car giant

They advertise on Autotrader a lot . On the face of it , the cars look cheap.First thing to notice is all the car pictures are taken from a distance.The reason for this will become clear. I placed a deposit on a low mileage insignia . On the Web after being guided there by a telephone enquiry I made . During which I was told the car has been discounted. I made it clear I was traveling in to London from West wales. I then got a follow up telephone conversation the next day. During which I was supposed to be given full details about the car. Again I mentioned I was traveling into London from West wales and had booked the train tickets. I even asked this time is there any damage. To which I was told all our cars are roadworthy. Imagine my surprise after 6 hrs of traveling to find the car I put a deposit on was damaged down the left hand side with damage to the front wing rear door and rear arch area . Also there was deep key damage on the right hand side. I'm writing this on the long train journey home. Cargiant not all it seems.

Yes they have loads of cars at great prices and they do a good job at getting you put on the road same day in your new car...but I got my car back in September 2021 and I've had nothing but problems with it....and suprise suprise their guarantee they offer which you nearly spend a grand on for peace of mind is not worth the paper its printed on.....I will never buy a car from here again.should of stuck with my old car I traded in.

I was very happy to work with a salesman named pier. Pier helped me in narrowing down my choice to the right car. So far I've had no problems with the car. Also the supagard is wonderful. Car looks amazing

I do not recommend Cargiant I do not recommend Cargiant! I bought a car 6 months ago! The car is from 2018 with 60 thousand miles on board. After half a year, my engine faults started to appear! I also opted for a warranty insurance that I paid for in vain, because when I called them to repair the car, they told me that it could not cover my cost, although this was included in the warranty. So I do not recommend buying cars from Cargiant, there are some thieves who manipulate you to buy their cars after they are not responsible for anything.

I have been a very loyal customer of Car Giant for many years and i have bought a few cars with them over the past years,Now I can’t reserve any more cars with Car Giant in London,  because I have apparently reserved more cars than I have bought!!Reserving is a great option, but NOT if you can’t use it when having to spend a great deal of time and money travelling up from far away.  We never know the condition of the car, until driving up there to see it. My only option now is to risk spending even more time and money, to travel all the way there, with a very real chance that the car I have travelled up to go and see, being sold before we arrive.  Now I feel it’s time to go elsewhere to buy a used car.