Excellent service, friendly and extremely professional. I had made a mistake with the retention of my number plate which resulted in Ricky not being able to sell the car I had given him. He was nothing but patient and supportive in helping me correct my mistake, which meant I got to keep my private plate, without his patience and help I would have lost my private plates. The process took around 2 months to fix and I am extremely grateful for his patience and help. I love my new car, it was presented immaculately.

20 hours ago Car Hub London Ltd take a large deposit over the phone and promise it back if your not happy for any reason. Returned the car with faults the following day and although they gave me a refund for the rest of the money,they have refused my £1000 deposit. Currently going through the courts.Check out the other reviews,not the first time.I should have smelt a rat when they asked for £1000 deposit instead of the usual £50 to £250 garages ask for.

Fantastic car very friendly people to deal with, after sale service excellent, and the person that looked after me Richard very carrying person. Recomend to any body that wants a personal service

Please beware of unethical behaviour of Car Hub dealer at Harlow. They gave me first available appointment on a Monday morning to view a car but apparently sold it to someone that morning even before I had reached. They informed me 15 mins before the appointment whilst I had already driven for 1.5 hours to reach their office. In addition they told me that they sold it simply because someone was paying in cash that sounded very dodgy to me.

I had a fantastic experience buying my vehicle from Car Hub London . Matt is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to see Matt and James at Car Hub London if you're in the market for a slightly used vehicle.

I could not fault the service offered to me by the guys at Car Hub London. I found them to be reliable, honest, accommodating and knowledgeable. It's clearly a family run business who take their clients needs very seriously. They even offered to bring the car to me for a test drive due to adverse weather conditions. Never had that before. I thought the car we purchased was fairly priced and the service excellent. Top seller. Would (will!) use again.

I purchased a vehicle found on autotrader, I travelled from Spain to collect it and was assured it would have 12 months MOt and had been checked and serviced before pick up. Within 7 days a fluid leak occurred, the car was taken to a dealer in Spain, they discovered a number of issues, the most serious being badly worn brakes! I contacted Car Hub, they denied all knowledge of the issues but offered to take the car back and refund me the amount paid minus 500 for mileage covered, or they would have a look at see if they could repair it. Due to the issue with the brakes I was advised not to drive 700 miles to return the car, so had to proceed with the work in Spain. I was offered 400 towards the 1700 bill!! The only option was the small claims route! I was offered 500 during the mediation process, so it went to court in December 2018, I won as the judge agreed that a vehicle with 12 months Mot and costing over 10k shouldn’t have this type of fault so early on! The only honourable thing Car Hub did was pay the full amount within 14 days, but this is a legal requirement. I was initially happy with the service, but the test of good service is how things are dealt with when there is an issue. Car Hub failed to work within the consumer goods act and dragged the case out for 10 months knowing full well that they were in the wrong. Don’t be fooled by the no nonsense trust me approach, avoid this garage at all costs! Car Hub London on this occasion were true to the stereotype, second hand car dealers at their worst ! If you buy a car, get it checked independently before you hand over the cash, lesson learnt for me !

I contacted the Car Hub London as I needed a repair to my car which had been in a small accident. The young lady at reception was so lovely. She welcomed me, gave me a cup of tea and reassured me that everything would be okay. Certainly so. The mechanic took a look and made me feel at ease that the job would be completed in two days and they gave me another car to drive. Indeed, after two days I received a call from the lovely receptionist Emma to tell me I could pick up my car. The cost of the repair was very reasonable and the mechanic had also polished my damaged hub cap and made it look like new with no extra cost! After another cup of tea and a warm reception I left Car Hub a very happy and grateful customer. Very reliable, efficient and customer orientated service. I can fully recommend this company. Thank you.