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Excellent service from Start to Finish. Collected my car from Car Motion last week, Thank you. If you are in the market for a change of car, I would recommend these guys. Total credit.
After writing a review about car motion there quick response and a nice phone call from Lorraine about my car they apologised for the mishap in which they will send me a cheque for my M. O. T and service done which is very nice thank you M. D and Lorraine for your quick response.
Having made the decision to replace my car it felt quite daunting going to showrooms and choosing a car without feeling any kind of sales pressure. After a few visits to various different places we went to Carmotion in Mexbro and from the very offset it felt the right place to buy. There were lots of cars to choose from, in fact for me there were too many and I was spoilt for choice, it was a friendly and professional atmosphere and above all no one pounced on us with smooth talking sales pitches. After taking a liking to some of the cars we agreed to return for test drives. The salesman was incredibly patient with me and even accommodated driving the cars himself to a more relaxed area where I felt comfortable taking the wheel. I agreed on the one I wanted and collected it just a few days later. From start to finish the process was smooth, efficient, uncomplicated (for me anyway) and a pleasure to purchase from. Thank you Carmotion and special thanks to Gary who looked after me from start to finish.
I wrote a complaint below with a poor rating and I would like to take it back as the person I spoke to was not the right guy I needed to talk to. after I posted my complaint I spoke to the salesman I bought my car from about my issues and he is sorting everything for me he is bending over backwards to ensure I am satisfied with car motion and I am really satisfied that he will ensure that my car will be sorted or replaced I now have 100% confidence that I will be happy with the outcome and I would like to apologise to car motion for the bad review
I purchased a 63 plate bmw 320d M sport on the 23rd of December and told it needed to be serviced and I could collect it on the 27th. when I arrived I looked around the cars and found the bmw I purchased. so I went in to talk about it and one of the questions I asked was has it suffered any body damage in which he replied no never. I picked my car that had supposedly been serviced but as I was driving home I had a warning light come on saying oil is low and that the rear fog light wasn't working. when I got home I checked all the fluids in the car and they all needed topping up properly and one of the tyres was not road legal! I replaced this. For the following month and half I replace the rear fog light 3 times and the warning light was still coming up. then in February the starter motor was struggling to start the car then started to see a lot of smoke and it would not start so I called the RAC and they took me to an RAC approved garage so I called car motion as it was still under warranty and they fobbed me off with loads of bogus excuses. I had the starter motor replaced as the old one was severely burnt out. after paying for the repairs £400 I picked my car up and within 2 weeks the starter motor went again so I took it back to the garage and he said it should not be burning out so quick so he called 2 different specialists to run checks on it and it came up with around 40 error codes some little things but more really bad he then called his body specialist out and he told me that it had been repaired with filler and sprayed in multiple places on my car even though I was told that it had never been damaged so I called another bodywork specialist and he showed me everything that the previous specialist said too even the boot didn't line up properly. so I called the manager at car motion and straight away he had an aggressive tone saying I sell over 150 cars a month in which I replied and how many of them were damaged he started to reply but kept stuttering as he was thinking of excuse to give me and with each excuse I had a reply that he could not answer you could clearly tell he was just reeling of bogus excuses as if he had a book with the excuses in and he was trying to find the right one to use and he kept trying to find the right one. in the end he basically said it was just minor car park bumps but if they were only minor bumps why was nearly the whole of the rear quarter fillered and sprayed and why does the boot lid not line up properly at this point he went really quiet and said the electrical problems were minor and my fault because I drove it away so they cant of been major problems so I replied no you just did a great job covering them up until I was gone then as the electrical specialist say a lot of the bad codes would of been there when I bought it one even went as far as saying that car motion screwed me over. They just lie to you to get the sale that is all they are bothered about not the customer just themselves. This company has refused to help me in any way what so ever just lay the blame on me but I have been told by mechanics the codes were not because of me they have been there since I purchased it and they caused more codes and for it to break down. I am £10500 out of pocket with thousands more to pay so yesterday I went around there car lot and out of the 20 cars we looked at 16 had some sort of repair and 3 of those 16 had some large repairs done to them. I would suggest anyone thinking of buying a car from car motion in Mexborough don't do it there is a highly likely chance that they lie to you just so they get a sale. the after care from this place is non existent avoid at all costs or you will end up out of pocket and receive no help once you drive away
Just bought my 3rd car in a row from the best dealership around. From start to finish in no time at all and nothing seems too much trouble. All the salesmen are great and will point you in the right direction without the usual sales tactics. Steve King had all my docs ready to go on collection. In and out in under 30 minutes. So if its a quality used car then I say give Car Motion a try. And don't forget to say "Hi" to dave the cat, she can usually be found curled up on a chair somewhere!!!!
Super service from start to finish at Car Motion, this is my fourth car in nine years and never had any problems. See you again in a few years.
Brilliant car! No issues with it at all and I have had it for a few months now. Car Motion were knowledgeable and helpful and the car was in immaculate condition. I would definitely recommend Car Motion to anyone.
Car Motion were more than helpful when purchasing my BMW back in January. The car was nice and clean and just as described and up to now I have had no issues at all. The dealership wasn't too far away which is great and The car is definitely worth the money.
Car Motion is an Independent dealership that is based in Mexborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Whitelea Grove Trading Estate Wath Road
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