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26 reviews from our car dealer reviews community
Leave a review for Car Sales Fareham
Leave a review

26 reviews from our car dealer reviews community

Leave a review for Car Sales Fareham
Leave a review
"Liars only interested in money"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a test drive booked with cars of Fareham. Finance company contacted them to sort px of my car. I then contacted them to reserve car and book test drive. Turned up on day after driving 46 miles to get there, to be told they sold it the day before. Chris ( the boss) said he had no knowledge of the test drive, or the finance company contacting him, although they actually spoke to him. I believe he had a customer turn up with cash, no trade in so decide to sell it to them. Wouldn’t trust this. Company at all, only out for what they can get. Customer service is non existent.

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+0 Found this review helpful
"Avoid"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am currently taking them to court over the transfer of my personal plate from 1 car to another. 3 months down the line it's still not done .

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+3 Found this review helpful
"Great service, cant do enough for you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a car from Car Sales Fareham recently and Im so happy with it and the deal I received. Helpful service and sales people who couldnt do enough for me. No pressure to buy and a well maintained car. Dead chuffed with it

"Graham Butler"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

car sales solution or css1 are w awful Avoid this company and please please do not buy any cars from them .The car we brought we realised hen driving home from the garage that the turbo had gone and wasn't working. My Husband contacted nik who told us to put it into the garage of our choice and they would pay for it to be fixed ! this we did and then when we got a quote for parts and labour to repair the car it came in at £1000 pound to which nik then informed us that it would have to come under the warranty. We contacted the warranty company who gave us the run around and took over a week to decide whether the work was covered or not. The car wasn't covered under the warranty and they told us it was down to the car sales. The car sales said they would pay for the turbo and sent one to the garage that was holding our car and it was not the correct turbo.! the warranty company said that they would pay for any labour and when told them that labour would be around £500 they then said that they would only be willing to pay £120 of it. When we now contact nik he is putting the phone down on us and has also blocked our number and also we have not received our log book., Our car has now been in the garage for a month because it has taken so long with nik and the warranty place taking their time and giving us the run-around. we have had to hire a car on top of this so that my husband can get to work. Shoddy garage and disgusting people that work there makes me angry that they think that they can just rip people off and get away with it. Unfortunately I did not find this review sire until after we brought the car because believe me I would not have gone anywhere near these assholes. Any stars given are so that I can leave a review and they should be minus .

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+10 Found this review helpful
"Avoid at all cost"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought car with my son from Car Sales Fareham. Diesel and compression leaks allegedly repaired then massive oil leaks. Appalling service, car rejected as not fit for purpose, no refund provided and they refuse to give car back. If you want to lose your money and be treated appallingly, then just deal with this outfit. They now have the car and the money and have shown a total couldn't care less attitude. Reported to Trading Standards and Police.

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+8 Found this review helpful
"Not happy "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car hear beginning of April, dropped the car back to Car Sales Fareham 3 days later after I purchased it with a long list of defects, 4 months later still no car or my money back. Has anyone had any luck getting there money back through the courts?

kay in response to Not happy

i went through all of this with this company you need to go through the process to go through small claims court. Go on CBA website and find the template telling them they have 30 days or something to pay you before you apply for small claims (send via signed delivery as court take this as they have accepted the letter even if not opened) they will probably ignore this so you have you have to go back on to the website and do another letter giving them 14 days before going to court (once again do it via signed) they put kept putting cheques in my bank and cancelling them and eventually they let it clear and i got my money. advice was given to me if it gets taken to court claim the car, and court fees and any money lost through work.....cant believe this company are still selling

"Now Trading as Car Sales Solutions"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As dodgy as ever. I'd given negative stars if I could. I'm stuck with a car that's unfit for purpose after they went bankrupt and opened again in yet another similar name! They have been Car Sales Hampshire when I bought from them in 2017, Now they are trading as Car Sales Solutions.

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+4 Found this review helpful
" Con artists"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Also reported Car Sales Fareham to trading standards problem after problem. Nik not helpful at all in fact rude . Had my car checked over and at least it's roadworthy compared to some of ur stories. Then found out they were already being looked into. As a first time car buyer I defo picked the wrong place

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+10 Found this review helpful

Derek Richards in response to Con artists

We made a bad mistake buying a car for my son from this outfit. Massive diesel and compression leaks, supposedly fixed by them, before having to return vehicle with massive oil leak. They talked about refunding, then subsequently asked us to reject vehicle by email to another of their' company names. We have since been given the runaround by them, with no refund and a refusal to give the car back to us or even confirm where vehicle now is. All I can say is if you want a working car and don't wish to be given appalling service and feel robbed, then do not deal with this shower.

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"Fraudsters "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car Sales Fareham sell cars which are not road worthy and break down in less than 30 days. we have been waiting for a refund for 6 weeks now and we’ve been offered half what we paid. Rude and horrible people. Con artists. Do not buy from here

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+10 Found this review helpful

Cher Cowell in response to Fraudsters

Hi Jennifer, please can you email me cher_cowell@hotmail.com. Many Thanks Cher

Martine Howard in response to Fraudsters

Hi we had a lucky escape today decided to walk away when things didn’t add up, although they have had a £250 deposit which they said they will return within 14 days?? Hoping the bank can claw it back Monday

Dil Singh in response to Fraudsters

Any further info needed just get in touch - dl_143@hotmail.co.uk

Shot gun in response to Fraudsters

Asked PAUL TAYLOR if i could temp leave my recently deceased mother s car on his sight .Mum haf left her car in her will to my 18 yr old daughter. This was all she got left as we are not well off. TAYLOR , and NICK his office monkey SOLD the car and are refusing to admit or pay anything's! This is a very sick and below belt trick. I have the spare key and documents still so id like to know how the thief got new documents? Currently in police hands and he has a criminal history and has served time for vehicle crime and ringing cars.

"Poor after sales service "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my car from Car Sales Fareham. Very poor after sales service. Took my car in for a small job and an employee ended up causing damage to my newly purchased car. Very hard to get hold of now to follow up with any sort of after sales service.

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+6 Found this review helpful
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Dealership Information

Car Dealer Reviews has recently identified that the website link to Car Sales Fareham was not working and so has removed it from this page. If anyone has any further information then please leave a review at the bottom of this page.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews2.1 out of 5 stars — Rated Poor
Excellent
6
Very Good
0
Average
1
Poor
4
Terrible
15

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  • Contact Information

    Address

    Car Sales Fareham
    Laveys Lane
    Fareham
    Hampshire
    PO15 6RX

    Opening times

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    Dealership Statistics

    23%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Car Sales Fareham

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