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36 reviews from our car dealer reviews community
Leave a review for Caralot (CLOSED DOWN)
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36 reviews from our car dealer reviews community

Leave a review for Caralot (CLOSED DOWN)
Leave a review
"Sorry you closed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great guys

"Dodge nitro"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fair price for condition, couple of faults but rectified. However, car came with 12 months MOT, but 4 weeks after I bought it , I took the car in for a service at my local garage and they found it need new suspension arms , which was a MOT failure!! Cost over £600 inc service to repair!

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"Really not happy"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The vehicle was not clean or as described. I have had numerous issues with the car and the dealership don't even exist anymore. The car had done far more miles than advertised and has a very poor repair job on the back near the rear passenger wheel. I would not recommend Caralot to anyone.

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"Absolute nightmare"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW from here back in August. The dealership have had the car more than I have over the last few months. It has had numerous issues and the car just seemed to be getting worse every time it came back to me. I would not recommend this dealership at all.

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"Very good experience"
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mercedes form here in August. I have had some issues with the car but when i tried to contact them I came to realise they are no longer trading. While they were open they were always helpful and friendly and had a good fleet of quality cars and i would have recommended them.

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"john r"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This isn't a review it's a shout for help to Prior customers of caralot. My son bought a car with Warranty & GAP Insurance he's tried contacting the warranty that caralot provided with his car. Unfortunately the number on the warranty does not exist and is trying to find out if the warranty is legit or that the number is wrong? Call my son lewis on 07712161745 or myself 07415612288 Thank you

WD in response to john r

When I needed to claim on the warranty I called the number they gave me only for the warranty company to say they have nothing to do with caralot. I ended up having to pay for all the repairs myself and then send an itemised bill to caralot by recorded mail with a threat of court seeing as they weren't answering any of my calls or emails. 2 weeks later I received a cheque for the full amount in the post with nothing else at all in the envelope. Never heard from them since.

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really great service from Caralot. The car was really nice and clean and in really good condition and I have had no issues with it at all. The staff were really helpful and friendly and gave me a very good, surprising price for my old car. I would definitely recommend this dealership to my friends and family.

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"very good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very impressed with the level of service I received at Caralot in Derby. I bought an Audi A3 from them in July and I have had no issues with it at all since then. When we first got the car there was an issue with the window screen washers but they sorted it out there and then. The car was fully valeted and in excellent condition. I would fully recommend.

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"Very good service"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good experience with this dealership. I bought an Audi A6 back in June and I am very happy with it. I have had a few small issues but I am in the process of getting it booked in. The car was very good value for money and was in very good condition. I would recommend this dealership.

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"Poor service but love the car"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had some issues with this dealership. The car was not clean or as described, The car had stone chips and paint swirls. there was also foundation on the sun visor from the previous owner. The car needed the gearbox replacing... they said this would take a week and it took almost 8 no I'm not happy with that. I really like the car but the service here was not good.

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Dealership Information

Car Dealer Reviews has been learned that Caralot has now gone into Liquidation and thus is no longer trading.

Whilst open this dealership appeared on a TV show aired on Dave; Used Car Wars. They went head to head with another car dealership called Geoff Cox Cars.

To read more information about this from the Derby Telegraph then please click here. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
36 reviews3.7 out of 5 stars — Rated Very Good
Excellent
21
Very Good
2
Average
5
Poor
4
Terrible
4

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  • Contact Information

    Address

    Caralot (CLOSED DOWN)
    Canalgate Park Nottingham Road
    Derby
    Derby
    DE21 7SN

    Opening times

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    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Caralot (CLOSED DOWN)

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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