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12 reviews from our car dealer reviews community
Leave a review for Cardiff Car Warehouse

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12 reviews from our car dealer reviews community

Leave a review for Cardiff Car Warehouse
Click on the stars to start your review
"Fraudulant Car Sale"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Miles dealt with my sister a disabled middle aged driver. He confirmed warranty and sale price in text. She agreed and proceeded with the sale. No documents were ever sent and upon trying to contact Miles nothing but rude challenges to 'do what you like' were given. Even his receptionist sounded worn out! No documents received to this day. 3 months after sale. The car has faults and has had to be repaired. Very distressing experience for a vulnerable person who has been deceived.

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"Run a Mile"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you want a car of questionable quality, non existent aftercare, ignored communication and the pleasure of dealing with a dishonest salesman, then this is a place to buy your car from. Will not honour warranty.

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"car sales"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I phoned the Cardiff Car Warehouse re Honda crv which was advertised on their website and ebay, informed it was sold, the vehicle remained on their website and ebay for a week, phoned again to confirm it was sold, and if so why was it still being advertised, rudely told he didn't appreciate being called at 7.00pm and did not want to discuss the matter, if this is your customer service I suggest you take a refresher course. will never do business with such a rude employee.

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"Gutted"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely gutted, Cardiff Car Warehouse sold me a car that had so many problems. I totally get that with a used car it is not going to be perfect, but they would have known these issues and at least advertised it with these issues explained. It had a completely warped brake disc to the point where the car took a very long time to stop, the central locking just did not work - the front doors do not lock, both wing mirror indicators do not work, there were bolts missing from every wheel, there's a massive scratch down the side which they must have buffed off but as soon as it had been rained on it was extremely apparent. I have already spend £500 doing the brakes and wheel bolts. The rest of the issues that need fixing are going to cost the earth. They advertised it to come with 12 months MOT, now I know why they sold it to me with 3 months. When I took it to an approved volkswagen dealership they were appauled that it was sold to me with so many expensive and serious faults. I thought I was buying from a trusted dealership but I truly got mugged off.

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"Fantastic Dealership"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had my BMW for a few months now and I have had no issues with it what so ever! It was really nice and clean and in good shape when I received it and it was a very good price. The dealers were really nice and helpful and I would happily recommend Cardiff Car Warehouse to my friends and family.

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"Not the best.. "
3.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not the best car buying experience. When I came to collect the car is hadn't been cleaned. I didn't really have much communication with the dealers. I have had one issue which i tried to get fixed under warranty but it was taking too long so I got the issues resolved myself. I wouldn't really recommend this dealership.

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"Really happy "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I got my Ford Focus from Carshop the whole process was done all in one day. The dealers were really helpful and the car is perfect. I have had no issues with it at all and I have had it for 6 months. The car is worth every penny and I would happily recommend this dealership to my friends and family.

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"Seat Ibiza"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nothing bad to say about Cardiff Car Warehouse at all. The car was clean and in good shape and I have had no problems with it so far. It was also great value for money. The dealers were very helpful and able to answer any questions. I would recommend.

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"Upset mislead buyer"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Test drove a car I'd chosen on the Friday signed papers to go ahead with finance by Tuesday it was paid for to be told they had sold it!!!! Very bad business deal. Sold a financed car really!!! They are shutting down now! Public knowledge, Avoid buying any cars or finance deals. You can't sell a car that's legal binding on paper

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Myles Browning from Cardiff Car Warehouse in response to Upset mislead buyer

Agree you said you would like to go ahead with the vehicle on the friday but you were unwilling to leave a deposit, and the following day your finance company contacted us to inform us that you did not have a line of credit in place with them we informed them that the vehicle would need to remain on sale until this was resolved, which they never did and openly admitted responsibility and that it was there mistake we would need so sort of commitment to hold a vehicle for anybody, we did explain this to you. In regards to closing down i understand you were not happy but to make things such as this up is very unfair. we have been trading for a long time with hundreds of happy customers, of course when selling so many vehicles issues such as this are inevitable Many Thanks Myles

"Cardiff Car Warehouses No1 Fan"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cardiff Car Warehouse has a great website and is in a great location, its very easy to get to. Very pleased with the customer service, throughout the whole process, Myles helped me select a car which was suitable for the amount I wanted to pay each month, talked me through the process step by step, let me take my time when selecting the car, and I walked away feeling I had got a great deal. Car has been perfect since I drove it away and I would defiantly recommend Cardiff Car Warehouse to anyone including friends and family.

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Dealership Information

Cardiff Car Warehouse is an Independent dealership that is based in Cardiff. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews2.9 out of 5 stars — Rated Average
Excellent
5
Very Good
1
Average
0
Poor
1
Terrible
5

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Contact Information

Address

Cardiff Car Warehouse
Penarth Road
Cardiff
South Glamorgan
CF11 8TT

Get in touch

02921 150176
http://www.cardiffcarwarehouse.com/

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

41%
Would recommend this dealer to family and friends
50%
Thought the dealer was knowledgeable and helpful
33%
Thought issues were resolved quickly and easily
8%
Percent of reviews responded to by this dealer

Additional Information About Cardiff Car Warehouse

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Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Registered Name: XXXXXXXXXX
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