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Had an issue with my entertainment system and they resolved 100%. Great service every time i have delt with them. Always welcoming and take car of me an my car., 10/10
I always get great service from Lexus cardiff every time I take my car in for a service
Best telephone manners I have ever experienced by any receptionists at Lexus Cardiff and I have experienced some good ones in my life mainly dealing with Mercedes. Also a big thank you to Steve Thomas, Adam and Rory for making my first Lexus RC buying experience the BEST. Highly recommended this dealership and Steve out of all the other Lexus dealerships I have dealt with in recently. Thank you Lexus Cardiff :)
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Kyle Brocklebank gave excellent sales service - very friendly, very knowledgable! Took time to make sure we knew everything about the new NX before we left.
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Stay a way from services waste the time and money we did the service at the Lexus dealership in Cardiff. after three days from the service, we got a message on the screen that we need the services. I called the service, I talked tyla She told me to come again. because they probably didn't check the computer. I paid for the service and collect car from home. Tyla told me she will call me back was 8 days a go and still nothing It is bad customer services and car services look they take the money but didn't done much. I'm not recommended this people.
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We had a special time at Lexus in Cardiff, bought a new ES. The whole experience from start to finish was very pleasant and enjoyable, We knew the product itself was superior to most other makes and models but didn't expect such a high level of courtesy and precision to our specific needs, A particular mention and thank you to Ryan for his significant and remarkable presentation, he made the whole process a memorable one and one we are looking forward to repeating in the future.
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Can't fault Dominic, everytime we book the golf he is very helpful what a great salesman. Jeff jenkins
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Although the sale went ahead during pandemic times, the whole experience was outstanding. Non-pressured sale (although I never owned Lexus!). Great and enjoyable sale&handover (unfortunately very sad one as per social distancing, etc.,). Everything was smooth and enjoyable. Including my new car:-)) Extraordinary, indeed! Thanks guys!! Will definitely buy again :-)
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Great service in buying our Lexus and especially the after sales support by Kelvin Smith
Lexus Cardiff are a credit to the reliability and professional service expected of the Lexus brand. Ryan Elston the sales specialist who responded to my online enquiry simply could not have been better. After months of searching for a white LC500 when one appeared in Cardiff I expected an 8 hour drive from the West coast of Scotland to view the car then a further trip back down to complete the purchase. Thanks to Ryan neither of these Covid aware trips were required. I received an in-depth video presentation of the car and upon completion of the sale it was delivered to my house within days. I cannot recommend this dealership enough, they made every aspect of the purchase a simple and pleasurable experience from start to finish. Big thanks to the manager Steve and his sales specialist Ryan Elston, first class.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Lexus Cardiff
Hadfield Road
Cardiff
Cardiff
CF11 8AQ
029 2060 1144
https://www.motorline.co.uk/lexus/dealerships/cardiff/
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