Husband and I went to look at a car at this dealership recently. Was met by Chris, all very friendly told us to take our time. Offered a test drive, again was told to take our time there’s no pressure. On returning from the test drive we were advised that someone else had come along to look at the car while we were out (take what you want from that!) I noticed a fair bit of rust on the inside of the back passenger door when mentioned to Chris his reply was it’s ok you can’t see it! I said it’s rust it travels, he told me it won’t? When I asked if there was any room to move on the price his reply was “no we don’t need to” in a sarcastic arrogant manner (there are better and nicer ways of saying no!) When asked what sort of warranty came with the vehicle he said a full warranty, I asked for a breakdown to which he replied “it’s in house I get to decide what and what isn’t covered” Red flags were raising for me now. He had a lack of knowledge about the car and didn’t take kindly to being asked questions about it! Throughout the whole process he spoke about how busy his forecourt was on Saturdays and the amount of 5 star reviews he has. I decided against buying a car from arrogant Chris who is a full on egotistical narcissist. Curious to see these 5 star reviews he kept banging on about (that aren’t verified) I find it extremely hard to believe that these are legitimate. However reading the 1 star reviews I can wholeheartedly believe them! I’m writing this review to warn others to proceed with caution! As someone else has said on here this guy has changed his business name several times - I wonder why!!!!
Reviewer has confirmed their email address
We bought a Citroen Cactus from Cars Of Fareham for £4,795 on the 29th March 2025 and to say the buying experience from Chris was challenging is an understatement. We returned to pick up the vehicle on Thursday 3rd April after it was given a new MOT on Tuesday 1st April. Upon collection Chris informed me it had an advisory for the "Service brake binding but not excessively, nearside rear" which he assured me his "own mechanic" had addressed and was now completely safe to drive. This was reassuring as I was making a long trip to London with my family the following day. Friday 4th April I moved the car off the driveway and there was an aggressive shudder then it suddenly came to a complete stop and could not be moved. I rang Chris and explained the situation and he said you need to bring it back to Fareham. I said I can't move the vehicle and it's stuck in the middle of the road !! After a fair bit of waffling he sent his breakdown guy to come and pick the Citroen up from my home. A couple of hours later he rang and said "It's the back nearside brake seized on" I was rather concerned at this point as he assured me the day before his "Own mechanic" had put it right. We then discussed how it was going to be fixed and Chris said his "Own mechanic would only replace the brake shoes on the faulty side if necessary" I started to lose my patience a this point and insisted that both sides we were replaced as a matter of safety. At 7pm that evening the car was returned with no apology from Chris with an arrogant, matter of fact attitude. That evening on my journey to London in the Citroen I was pulled over by the Police as the number plate light and brake light were not working and was told to attend to it within 24hrs, bearing in mind the car had passed an MOT provided by Chris only 3 days before ?? Over the past couple of months I've had to get the satnav and reversing camera repaired, replaced the air filter,cabin filter and fuel filter after being assured the car would have a "Full service" before it left the workshop. After raising the full service statement from Chris he argued he never said that and "Would never do a full service on any car and has never done a full service on any car in 20 years" that has left his premises,all he does is "Engine flush,Oil change and oil filter" A week ago when driving the Citroen my wife noticed a knocking from underneath the vehicle so I rang Chris to asked what could be done as it's still within HIS OWN 3 month warranty. He said he would take a look but if it was anything to do with any kind of suspension issue he would "100% not repair it" as it's not covered by his own warranty. I argued this was a concern to me as if I drove the vehicle 25 miles to him and left it for a day and he then decided it wasn't covered by his OWN warranty it would be a waste of my time.Just to elaborate and clarify on the warranty and service he provides: Full parts and labour for 3 months (as advertised on his website) but this excludes EVERYTHING other than the engine and gearbox. Does NOT do a full service and never has done. Chris provides his OWN warranty as he feels the service he provides is better than any warranty any reputable company can provide (in his opinion) The way in which Chris addresses customers genuine concerns is appalling and feels it is and insulate to him personally when questioned.He has no people skills and is an untrustworthy character when it comes to being open and honest about what he's done,what he's not done and what he's promised during the sale of a vehicle. This review is based on my honest experience with Chris at Cars Of Fareham over the past couple of months.The reason I'm leaving this review now is I wanted to see how the full 3 month period would unfold as from very early on I had some reservations about the purchase and service I might expect to receive from him,so glad I did. Any constructive feedback from Chris would be much appreciated.
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I purchased a 2019 Vauxhall Mokka X for £8000 in February, After a week I noticed a noise coming from the vehicle which was as play on the flywheel, this means it needed a new flywheel and clutch. After speaking to Chris he stated it could be driven for 5 years without needing to be done so would not pay towards, although offered parts at cost. (It is still a fault with the car that was there upon purchase) I have taken this to my garage to complete the works and have further found the crank shaft to be loose which has caused further damage and to correct these problems the bill is £3220 total. I have been trying to get in contact with Chris who's phone has been turned off and stated he will not be back into the office for a further 18 days, meaning I have no way of contacting him and I need the car as I work two jobs and cannot wait 18 days for a response before the work is completed. I am still waiting to hear and am hoping for this to be resolved between ourselves otherwise unfortunately I will have to go further through legal proceedings obviously causing more stress.
Reviewer has confirmed their email address
Basically was under warranty and manager refused to fully repair the problem! It was covered too. Now having to take this further.
Reviewer has confirmed their email address
Ignore the 1 star Ignore the 1 star. Try Minus 10...! Christopher Coe is the "Boss" if you like. Arrogant, Obnoxious P**k by all accounts. Surrounds himself with CCTV to enable him to insult and silly attempts at intimidation. This company is one of many run by this idiot. Cars Of Fareham, Trade Connections Ltd, Seaview Cars Ltd, Driving Cleaner Cars Ltd etc etc. Any company who runs from his responsibilities and has to change his business name numerous times to avoid his customers is NOT a business you want to give your hard earned money too. Investigations have shown that this fraudster buys "Unrecorded" damaged vehicles, usually third party accident damaged cars and sells them on after a shoddy repair. There are lots of reviews online about Christopher Coe, a lot of them written by himself and associates. I won't say friends as this unscrupulous individual doesn't have an ounce of loyalty or dignity in his body. They are nothing but associates at the beck and call of the Narcissist fool they call "Boss". Plenty of great garages around to purchase Cars from. Steer clear of this bellend else you could quite easily be putting your loved one in a death trap.
Reviewer has confirmed their email address
Cars of Fareham from Cars Of Fareham Ltd in response to Appalling Sales Man Christopher Coe.
I wish this faceless person would call us to let us know why they are so upset with us, we have built a very good reputation over the last 15 years or so (and have always been called Cars of Fareham), we do not buy damaged cars and resell them ever... we have over 250 reviews on various site that span over a 15 year period also and they are genuine reviews throughout that time... Hopefully people car see from our many other reviews that we are a genuine garage doing the best we can and this chap is trying to slander us in any way he can...
We bought a Volvo XC60 from Chris in October, stunning car that drove like a dream. It was a pleasure dealing with him throughout the buying process, he let us test drive a few vehicles before we decided to opt for this one. Unfortunately the car developed a fuel pump fault after a few weeks, but Chris had the car back and replaced the faulty parts with new Volvo main dealer parts all under warranty. We are now back on the road again with our wonderful car. Top quality service all round!
Reviewer has confirmed their email address
Recently bought my new car from this dealer, absolutely outstanding customer service, great communication before hand and excellent collection. Chris was very professional and helpful. I had to travel to collect my vehicle so he even picked me up at the station, need I say more. I will be back. Highly recommend. Steve. Essex
Cars of Fareham couldn't of been any better. Every single promise they made came through, there was a couple of little bits that wanted doing to the car and they had it all sorted, they put on a full years MOT and warranty and the car is absolutely awesome. I highly recommend them they were excellent.
Reviewer has confirmed their email address
Cars Of Fareham Ltd is an Independent dealership that is based in Fareham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Cars Of Fareham Ltd
2 Sharlands Road
Fareham
Hampshire
PO14 1RD
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