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3 reviews from our car dealer reviews community
Leave a review for Cars Of Southbourne Limited
Leave a review

3 reviews from our car dealer reviews community

Leave a review for Cars Of Southbourne Limited
Leave a review
"Very poor customer servce"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We saw a Vauxhall Corsa advertised as a new arrival. We submitted an online enquiry at Cars of Southbourne, with contact details, on a Sunday. On the Monday morning, we went to view the car, but the premises weren't open at 9am. I then rang the mobile number on the website to enquire and express interest. I was told the car had not yet arrived, but that he would contact me when it arrived, most likely on the Tuesday (the next day). I received no call, and no contact following the online form I submitted. My wife and I went on the Wednesday PM, and the car was there. We spoke to a guy in the showroom and we went out for a drive. Car seemed very good. We talked with the guy afterwards and we attempted to negotiate the price. In the process of this. he had to contact his boss, and after doing so, told us that another couple had said they would put a deposit down by bank transfer, but that it hadn't yet come in. He then said that if we wanted to buy the car, we could. My wife and I both didn't feel comfortable with this, as we would not like to be usurped in that way. We therefore agreed that the guy would contact me the next day to let me know either way. He never contacted us, and I dropped by the next day to check and the car had been sold. Good luck to the couple concerned, probably a good buy, but lousy customer service and I would struggle to trust them in view of our experience.

"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cars of Southbourne found me an automatic car in my budget very pleased and good price.

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"Buyer beware!!"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

His 3 month verbale warrenty isn't worth the paper its written on. The car had just been MOT'd but brakes were "dangerous" in the words of my MOT station. I phoned to get it sorted no fewer 30+ times but he had "family issues". They also charged me a credit card fee of 1% I've since found out they shouldn't be doing. They also said they would sort the V5 log book out for the car I part ex'd, but then I recived 2 speeding fines and a parking fine. Dealing with these guys has been a nightmare!

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Dealership Information

Cars Of Southbourne Limited is an Independent dealership that is based in Bournemouth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews2.5 out of 5 stars — Rated Average
Excellent
1
Very Good
0
Average
0
Poor
1
Terrible
1

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  • Contact Information

    Address

    Cars Of Southbourne Limited
    107 Southwick Road
    Bournemouth
    Dorset
    BH6 5PS

    Get in touch

    01202 280409
    https://www.carsofsouthbourne.co.uk/

    Opening times

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    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Cars Of Southbourne Limited

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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