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11 reviews from our car dealer reviews community
Leave a review for Cars2 Hyundai Bradford

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11 reviews from our car dealer reviews community

Leave a review for Cars2 Hyundai Bradford
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"Happy with service from the sales team"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with the purchase of my Hyundai i20. Kieran the salesman made me and my partner feel at ease immediately he was pleasant and professional at all times and not at all pushy he also makes a grand cup of coffee, would not hesitate to recommend Cars 2 Hyundai Bradford to my friends and family.

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"Unprofessional and unfriendly staff"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a part a while ago from this Car2 Hyundai Dealership in Bradford which turn out to be incomplete , I requested remaining parts for which I was quoted for however was asked to pay additional charges which I refused and I kindly asked the parts team to return the parts and refund my money I paid, They stated high percentage of actual price to be deducted for Re stocking fee , which was literally a huge price(almost half of the actual price) and rip off , I requested to speak to the parts manager who also did not offer any concession on his behalf, in fact he was seemingly very unhelpful and aggressive towards me , I ended up leaving the premises with staff members at the parts and services giggling behind me, I got rid off the Hyundai because of the Hyundai's appalling customer services in Bradford and I am very happy customer at Toyota dealership with much more reliable vehicle and helpful polite customer service and sales team.

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Staff from Cars2 Hyundai Bradford in response to Unprofessional and unfriendly staff

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

"FANTASTIC SERVICE!!!!!!!!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from these guys and had a problem which required the manufacturer dealing with it as it was under warrantee but the manufacturer were very unhelpful but Richard (service manager) at Hyundai went above and beyond for me and my husband, can’t recommend them enough, fantastic guys

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Staff from Cars2 Hyundai Bradford in response to FANTASTIC SERVICE!!!!!!!!

Hi Gemma, we are very happy to have provided you with such a positive experience! We hope to see you soon!

"Very helpful"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had an initial problem but Terry Durkin went the extra mile .With patience and understanding .to solve our initial problem which resulted in a happy satisfied customer .he explained the difference workings of the new model and set up the Bluetooth before we left the showroom . Very helpful.

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+1 Found this review helpful

jeremy bates from Cars2 Hyundai Bradford in response to Very helpful

Thank you very much for the nice review, we really do appreciate your business.

Staff from Cars2 Hyundai Bradford in response to Very helpful

Thats great Keith. Thanks for taking the time out to write to us and thank you for choosing Cars2

"KENNINGHAM"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

we had excellent service from JOSH JONES . He was very informative and had an excellent manner.Iwould certainly recommend him.

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+1 Found this review helpful

Staff from Cars2 Hyundai Bradford in response to KENNINGHAM

Thats great Kathleen. Thanks for taking the time out to write to us and thank you for choosing Cars2

"Great staff"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The stuff where excellent and love the car. Definitely recommend Cars2 Hyundai in Bradford.

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Staff from Cars2 Hyundai Bradford in response to Great staff

Thats a fantastic review, Faye. We're grateful you have taken the time out to to tell us about your positive experience. Thanks again for choosing Cars2

"Delighted with service"
4.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The salesman, Terry D, was helpful but not pushy. He was patient and listened to my requirements and did everything he said he would do. It was a pleasure dealing with him.

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Staff from Cars2 Hyundai Bradford in response to Delighted with service

Thanks for the great review, Barry!

"No spare key!"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Hyundai i10......only received 1 key. Told the other was lost. Quoted £200 to £300 for a replacement and my fault because I had never asked if it had 2 before buying! I didn't ask if it had a steering wheel but some things you assume...this is my 4 th Hyundai...probably the last! Was dealt with curtly and unhelpfully by sales manager. Have passed it on to Hyundai Head Office..waiting for a response. Who budgets for a car and then gas a spare £200 plus for a spare key?.. It had also done 2000 more miles than advertised ..

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Staff from Cars2 Hyundai Bradford in response to No spare key!

Hi. We're really sorry that our service has fallen short of our high standards. If you would like to contact us, please call 01924 433422 and we can discuss your issues further.

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"Don't risk the headache"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a load of promises and excuses from day 1 trying to go back on deal .picked new car up not ready .no petrol. 2hours later got it all ok .then knocking .taken back argue for replacement car .took mechanic out to hear knocking agreed.force at 5.15pm bring loan car back now in rush hour .leave everything at home open fire on ill dog .I explained but no we want car back now sat in traffic got there got my car back sat 2hours in traffic back home .and still knocking.what a waste of time .try to rebook at my expense and time told only load car for day and mechanic has limited time on car as there have others .getting ugly in trying to solve with service rep ..fix first time wouldnt be back .simple

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Staff from Cars2 Hyundai Bradford in response to Don't risk the headache

Hi Graham. We're really sorry that our service has fallen short of our high standards. If you would like to contact us, please call 01924 433422 and we can discuss your issues further.

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"Unhelpful and dangerous!"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very nice when I bought a Hyundai i10 in 2016. I had the first service in May 2017, when the tyres were good, 5mm all round. At the end of May Cars2 Hyundai Bradford replaced the steering rack. In October - 5 months and less tha 3000 miles later - both front tyres were worn down to the metal casing on the inside. How I avoided an accident I don't know. The only explanation could be that the tracking was not checked/corrected after the steering repair. Unfortunately I can't prove this without great expense. The service manager was very dismissive - 'normal wear and tear' and 'the way you drive'. How insulting. I have cancelled my service contract and will never go there again.

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Staff from Cars2 Hyundai Bradford in response to Unhelpful and dangerous!

We are sorry to hear about your experience with us. It is rare we have an issue like this so i hope that you consider us next time so we can make this up to you and show you how good our service is

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Dealership Information

Cars2 Hyundai Bradford is an Franchise dealership that is based in Bradford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Hyundai
Franchise Dealership

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Ratings
11 reviews3.8 out of 5 stars — Rated Very Good
Excellent
7
Very Good
0
Average
0
Poor
4
Terrible
0

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Contact Information

Address

Cars2 Hyundai Bradford
Kings Road
Bradford
West Yorkshire
BD2 1FA

Get in touch

http://www.cars2.co.uk

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Dealership Statistics

54%
Would recommend this dealer to family and friends
72%
Thought the dealer was knowledgeable and helpful
60%
Thought issues were resolved quickly and easily
90%
Percent of reviews responded to by this dealer

Additional Information About Cars2 Hyundai Bradford

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