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70% Recommend
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10 reviews from our car dealer reviews community
Leave a review for Cars2 Peugeot Barnsley

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10 reviews from our car dealer reviews community

Leave a review for Cars2 Peugeot Barnsley
Click on the stars to start your review
"Highly recommend"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought my first car from cars2 barnsley today am absolutely over moon with it.. Fab service from john who did every little thing for me including insurance checks so thankyou to john and all the team!

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"Lee Marling "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Cars2 Peugeot in Barnsley, Paul the car salesmen was really helpful would recommend it.

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"fantasic service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rob at Cars 2 Peugeot in Barnsley was fantastic he even took time out to bring a car to my work place to take a look at which led me to buy that car, he spent time with me going through all the details taking me on 2 test drives with this car and 1 with another 1, I couldn't ask for any better service than what I received from him. from the moment I walked through the door welcomed with a friendly face and a hot drink while he listened to what it was I was looking for in a car thankyou Rob

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"AVOID AVOID AVOID"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please read this review if you intend on buying a used car from Cars2 in Barnsley. I purchased my car from them on the 15th of September 2018. The sales representative, Will, was friendly and helpful. During the test drive I noticed that the car made a noise when setting off. I mentioned this to Will and was advised that the car was yet to go through its mechanical inspection and it would likely be picked up and fixed then. I was further re-assured that if it wasn't and the noise continued (i.e. it wasn't just the handbrake sticking) to bring the car back in and it would be fixed. I proceeded with the purchase on this basis. 2 weeks later the noise was still present so I booked the vehicle in for an assessment, being confident that they would rectify it as agreed. To my complete shock I received a call saying that, although they could hear the noise, they would not look to further diagnose the car as the clutch is "working" and "safe". At this point I raised concern about the fact that an unknown fault cannot be deemed "safe", that during the test drive I was told that this would be rectified and that, as per the Consumer Rights Act, the vehicle should be "of satisfactory quality" (i.e. free from minor defect, as the act states). When this was escalated to Tony, a manager, his response was dismissive and I was told that they would not accept my rejection of the vehicle. Consequently, I have spoken to my finance company to reject the vehicle. Thankfully, when I explained the situation they reassured me that it sounds as though my complaint will be upheld. As an aside, the vehicle I traded in was initially listed at approximately £9,500 which is about £1,400 more than the Glass's Guide Retail Value and £600 more than I originally paid for it when it was 18 months newer with 8,000 less miles and much cleaner bodywork! Please be wary of this dealer if you are interested in any of their vehicles; I am shocked that a main agent franchise could be so deceitful and unethical.

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"2008"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cars 2 Peugeot Barnsley don’t even deserve a 1 star review. Appalling services we’ve received. 2 cars we have purchased now and both had the exact same fault as one another and both at just over 30k Miles. Refused to accept any responsibility and wanted me to pay for “them” to diagnose the problem. WOULD HIGHLY RECOMMEND YOU TAKE YOUR BUSINESS ELSEWHERE!!

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"Ryan Peet - Salesperson "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked our Peugeot 108 up yesterday from Cars2 Peugeot in Barnsley and give our praise to Ryan for all his help and efficient way in which he handled our purchase. A very helpful, pleasant and obliging person. A credit to Cars 2 Sales Department.

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"Garry Jacques"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased a new car from Cars 2 Peugeot Hyundai in Barnsley and what a pleasant experience. Very easy going staff and our sales rep Rob was very supportive and helpful. There was no pressure sales tactics. Nice in this day and age to find a company that works with and towards the benefit of its customers.

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+1 Found this review helpful

Staff from Cars2 Peugeot Barnsley in response to Garry Jacques

Thank you, Gary. We're getting some great feedback, we will be sure to pass this on to our sales team and congratulate them on their hard work. Thanks again for choosing Cars2

"purchase of new 208 experience"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently purchased a new 208 from a salesperson called Rob from Car2 Peugeot in Barnsley. The car was delivered on the expected date and Rob ensured that the purchase went smoothly and swiftly. He was very attentive to our requirements, polite, knowledgeable and professional whilst maintaining a friendly persona. He also ensured that we were happy with the purchase and fully ofay with the overall operating of the car before we left the dealers. This took some of the stress out of what in the past has been a somewhat traumatic experience. It has been a pleasure to make this purchase with confidence that we will be able to return to the dealership for advice if needed.

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Staff from Cars2 Peugeot Barnsley in response to purchase of new 208 experience

Thank you very much for the glowing review!

"Rubbish dealers "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm glad I can give these a review which they do not deserve at all I wouldn't deal with them ever again I could get you plenty of customers what would say the same go else were they are not good in anyway be warned.

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Staff from Cars2 Peugeot Barnsley in response to Rubbish dealers

Thanks for taking the time out to leave us a review. We are concerned that we have not met our own high standards. Please get in touch and tell us more about your experience. Thanks

"Customer Service is exceptional at Cars2"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just collected my new car after having the best customer service. Rob and Ky are so attentive and considerate. They actually listen to what the customer wants without any pressure. The change over from my old car was effortless and my new car had a beautiful bunch of flowers waiting in it for me. The attention to detail and customer satisfaction shown was beyond my expectation. As a single lady, looking for a new car can be quite daunting but both Rob and Ky made me feel at ease. I am overjoyed with my car and the whole staff in this showroom. I would have no hesitation is giving a glowing recommendation to anyone who asks and if possible I would have scored 10 stars !!! Thank you so much to the office staff and the showroom staff you have one very happy customer here. Have a great summer, see you in 3 years for my next car. Carol

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Staff from Cars2 Peugeot Barnsley in response to Customer Service is exceptional at Cars2

Thanks, Carol! We always try to put or customers first and its great to know we are doing it right. It was a pleasure doing business with you and we hope you will choose Cars2 again in the future :)

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Dealership Information

Cars2 Peugeot Barnsley is an Franchise dealership that is based in Barnsley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Peugeot
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
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Servicing
Used Car Sales
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Ratings
10 reviews3.7 out of 5 stars — Rated Very Good
Excellent
7
Very Good
0
Average
0
Poor
0
Terrible
3

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Contact Information

Address

Cars2 Peugeot Barnsley
Pontefract Road
Barnsley
South Yorkshire
S71 1AL

Get in touch

01226 229200
https://www.cars2.co.uk/barnsley-peugeot/

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Dealership Statistics

70%
Would recommend this dealer to family and friends
40%
Percent of reviews responded to by this dealer

Additional Information About Cars2 Peugeot Barnsley

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