Because of the lengthy period between ordering and delivery of a new car we had extensive phone and email contact with the Barnsley Fiat branch over many months. Our dealings were mainly with Josh and Paul and occasionally with Brad, Matt, Danny and Owen ! With rare exceptions, the standard of customer service was appalling. Promised return phone calls were not made, messages were not passed on, "guaranteed" monthly updates never materialised, and inaccurate information was given. While it is understandable that there were several factors causing production and delivery delays, this company has no concept whatsoever of the reputational value of keeping customers updated with reliable information on the progress of their order. From a low baseline the service improved marginally in the final days before handover, but even then there was inaccurate information about charging cables and an unfulfilled promise of a customer service phone call after a couple of days ! No problems with the new car, but having bought several new cars over the years from various dealerships the service from Barnsley Fiat was the worst ever.

We went to view the new Hyundai i10 as we were thinking of changing our 5 year old i10 Premium. Salesman John showed us around the car and offered test drives of a 'Premium' and 'SE Connect' to compare the ride quality. We had already told him we were only looking and would not be buying today. After the test drive he offered us such a good deal on a new 1.2 Premium that we bought one.

Very happy with the service I have received and the speed in which I was able to collect my new car. Cars2 have been very accommodating to work around my working hours. Thanks

We decided to change our car and went to Cars2 at Barnsley. The first person was Rob he was so warm and friendly he actually listened to our choice price and spec of car. He was so knowledgeable and professional no pressure was put on us at all. He helped us choose the right car for us. Faz Manager came and spoke with us he too was very friendly and shared his knowledge and experience. The whole experience was amazing no problems at all the process was seamless. We were made to feel so welcome by all the staff. I would also like to mention Mike he was the technical wizard so friendly and polite got both our phones connected to bluetooth. Thank you all so much for a wonderful experience. Paul & Lynn

Purchased a Ford Fiesta ST from Cars2 Peugeot in Barnsley last week, first time I’ve ever been and service from start to finish was great. Rob and Josh did a great job explaining everything and I’d definitely recommend!

Excellent knowledgeable staff Josh was extremely helpful and helped with a smooth purchase would definitely recommend Cars 2 Barnsley.

Having bought from Cars 2 Hyundai in Barnsley before we have always received great customer service and our recent visit was no exception. Our salesman Rob knew all the answers to our question and did his very best to find us the perfect car .

As a cars2 customer for about 5 years, I can't fault the service at all. At our most recent visit, Jack was very helpful in finding us a new car. Nothing was too much trouble. He showed excellent customer service skills and was able answer any questions we had. The car we bought wasn't our first choice but we love it! Thanks Jack.

Purchased a car for the first time from Cars 2 Peugeot in Barnsley. Very impressed with the service I received. Paul was very helpful in sorting everything out for me nothing was too much trouble.