Saw car on website so headed down - car not there. Dealer agreed to take my number (car getting work done and owner had not dropped it off yet) - Saturday. Dealer said he would send all car details ASAP. I messaged Sunday to enquire - no reply. I called Wednesday to see why the delay. Lady said dealer would call back later that afternoon (he had been away). Nothing so messaged via website Thursday or Friday . Was Told car would be there Saturday at 3pm to view. I replied to say I’d be there at 4pm but let me know if it would not be there. Heard nothing so headed down at 4pm Saturday - no car there. Dealer agreed to bring car to me the following day (Sunday) and took photos of my car he was arranging to sell (assuming a deal could be done). Sunday comes and nothing all day until a phone call saying he would send me a video when car arrived. Then FaceTime called to show me it and again suggested bringing the car to me on the Monday. I said I would message to confirm that. Monday morning I messaged to confirm I still wanted to see the car adding my enquiry about timing chain work and warranty. Message was read but no reply. Still no reply. Dealer had car at one price when I saw it - then at over £1k more a few days later. Dealer claimed he wasn’t after the extra cash but why not just reply? Waste of time - 2 trips to his site for nothing. Numerous false promises. Disappointing given the decent reviews I read about the place and face to face dealer was a nice guy it seemed so why muck me about so much?? I emailed again to ask these questions to confirm - no reply.

Just bought my A4 Audi from Mark. The difference in the cars appearance after marks advice on what would make the car look better was incredible. The new look with its alloys, tints and wing mirrors is stunning. The service we received was also first class. Also on picking up the car we received flowers and a bottle of wine which was another nice touch. Would definetly deal with mark again. Thanks again Mark from Stephen and Carol.