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60 reviews from our car dealer reviews community
Leave a review for CarShop Doncaster
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60 reviews from our car dealer reviews community

Leave a review for CarShop Doncaster
Leave a review
"staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

we purchased our 3rd car from the car shop and have been delighted with them all but today was exceptional as Joe the salesman was absolutely fabulous he was polite efficient very helpful from the moment we walked into the premises, he allowed us to look round the cars without any pressure. and it was a pleasure to buy a car off him congratulation Joe would recommend you to everyone

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"Think twice"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have never felt as pressurised when buying a car. The online part ex quote means nothing. We had this revised to a lower amount. We decided to go ahead with a purchase and it was obvious the expectation which was never our intention was that we complete everything and take the car that day. We declined to complete same day but signed paperwork, left a deposit and returned home. We then received a call and within the advice was that if we could not return to complete that day the trade in price could not be guaranteed. We have visited twice, neither occasion being a good Customer Service experience. Today we gave up, walked away and requested a deposit refund. Customers buy from dealerships in the belief they will amongst other things receive good after sales service. Should you choose to buy from here don't count on it, you will be on your own.

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"Think twice"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have never felt so pressurised when buying a car. The part ex price guarantee you may have accessed online means nothing. In addition to a reduction, we were further advised that if we could not complete the purchase that day with the car collected from the premises it could not be guaranteed and this was after we had signed the necessary paperwork, paid a deposit and returned home. Have visited twice with neither been a good experience and today we gave up, walked away and requested a deposit refund. Customers choose to buy from dealerships in the belief they will receive after sales assistance should it be required. Don't count on it if you purchase from here you will be on your own.

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"Great sales team, then the disappointmen"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a car early Jan 2020. the sales team were good at their job. Having previously bought cars from "The Car People" who were bought out by the car shop we felt secure in a purchase. The after sales has been VERY POOR and we will not return to this franchise.

"Buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with hammed help. Was able to help with every hint and answer and questions we had realy went the extra mile would highly recommend

"Bit of a mixed bag"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

its a bit of a mixed bag is the car shop doncaster , ive bought several cars from them , the thing i like is the cars are generally good quality and at the right price, the bad side is you see what you get and you must make sure that there is a service book with the car along with tyre inflation kits and mats, - generally everything that should be there at the point of purchase...if it isnt then dont even bother asking after you have driven away, they wont be interested. Also , get used to the fact that they will automatically add the price of the silly gard X rip off treatment (299!) plus 20 for MOT's (yes- mots for 20 IF you get your car 'serviced' there at an inflated price, they wont point these costs out unless you notice them on the screen when they show you the price. All in all, i know how they work and personally will probably continue to buy from them but not without fully checking the car and making sure everything is there before i drive off

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"Buying a car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Steve was very helpful and was professional at all times. He is the perfect salesman.

"Appalling "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If I could give less than 1 star I would! Bought a car from the carshop doncaster site in feb 2019, within 2 weeks of getting it I went out to go to work and it wouldn't start rang site and they sent a technician out to assess. Told it had some sort of 'parasitic drain' and they would need to take it in to look at. They had it 3 days and said it was the glow plugs and they replaced them free (I should think so when I had only had car for 2 weeks!). Got car back and about 4 weeks later the stop start function came up as an error and wouldn't work. They sent tech out again who said battery was basically 'knackered' I rang and spoke to a manager and told them how disgusting it all was and she said there was nothing they could do a battery wasnt covered and they wouldn't even help as a good will gesture I was told it would be £210 for them to replace BUT she assured me from the tests they had run it would be fine for daily use just the start stop wouldn't work. 3 months later came to start my car and it wouldn't start !!! I rang up they said if they were to do anything i would have to get it recovered to them and they would assess again but with it being out of warranty they would charge!!! My dad replaced my battery and touch wood all seems fine but I'm telling you now they knew the car had a dodgey battery from the start, so all this about all the safety and running checks they do is a load of rubbish ! But what's finally topped it off is it just went back for its first MOT, one where the cost was covered in the purchase price so no on the day fee, and they failed it! On a 'bald' front tyre they quoted £71 + VAT and free retest or get work done elsewhere and £10 for a retest. Brought car away and went to a registered tyre fitting company and they said 'NO WAY was the trye a fail!! Rang up to complain and all I got was 'each technician has their own guidelines ' what sort of response is that when it's the difference between a pass or fail! In my opinion the company is a complete joke very unhelpful and deceitful. Anything for a quick sale once they have your money they dont care. DO NOT BUY FROM CAR SHOP DONCASTER !!!

"The worst experience when buying a car"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Carshop Doncaster are quick to take a deposit from me but when i went back as arranged 48 hours later to bay the balance and pick up my new car know one now about it. still awaiting missing documents and SD card for the satnav

"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Arrived and was greeted by Shannon. she took me through the process of choosing a car.shannon was friendly. Knowledgeable. And very professional. The experience I had was so good I bought my ideal car. I would highly recommend buying a car from the carshop Doncaster. Stuart cooper

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Dealership Information

CarShop Doncaster is an Franchise dealership that is based in Doncaster. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
60 reviews3.3 out of 5 stars — Rated Average
Excellent
25
Very Good
7
Average
9
Poor
13
Terrible
6

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Contact Information

Address

CarShop Doncaster
Trax Park Decoy Bank South
Doncaster
South Yorkshire
DN4 5PD

Get in touch

01302 590666
https://www.carshop.co.uk/

Opening times

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Dealership Statistics

53%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About CarShop Doncaster

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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