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3 reviews from our car dealer reviews community
Leave a review for Carshop Ferryhill

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3 reviews from our car dealer reviews community

Leave a review for Carshop Ferryhill
Click on the stars to start your review
"Was sold a car with many issues"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I feel like i've been well and truly ripped off by Carshop Ferryhill. They sold me a car for £899, with £1500 worth of faults on it. It was basically a death trap on wheels. We've been very lucky not to have had a nasty accident in it. I submitted an email to them, and have so far, had no response. I bought this car in good faith. I had to spend nearly £300, just making it safe. I absolutely gutted when my mechanic gave me the list of things that need fixing or replacing. Just to get it through it's MOT. I would strongly suggest that people stay well clear of this place.

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+0 Found this review helpful
"Excellent Range"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Carshop Ferryhill have lots of decent Budget Cars, They are fair and have good customer care..I know Ive bought 3 from them.

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+1 Found this review helpful
"NotHappyJoe"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well where do you start with people like this... i bought my car around 6 months ago and even now am still paying out for repairs! After buying the car i found out it had a short circuit in the head unit and ending up paying £400 to have a new wiring loom fitted (this was 1/3 of what i payed for the car) and if that was bad i then had to pay out for a new tire and wheel as the one on the car had been cracked on the inside, then came the wheel alignment and a major service witch found even more problems like the fuel tank having a split and the radiator was full of rad weld so that was another £150 to have it replaced lucky i know enough about cars to do this myself but still cost my £100+ for parts! And to top all this off the garage was not interested, they stopped answering the phone and emails to me. i had a 12 month warranty well at least i thought i did but turns out the warranty company had know idea who i was and had previously had problems with the same garage! in all my lawyers are on the case and the garage will be hearing from them soon. i paid £1400 for the car and to date have spent £1670 paying for repairs, parts and, labor!

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+4 Found this review helpful

Finder of the unscrupulous in response to NotHappyJoe

How on earth can you believe an old cock and bull story from someone who wrote this review. I mean,check out his spelling and his grammar......its a tall story and I for one can see through it.

Annoyed customer in response to NotHappyJoe

Read my review and the response, they are a joke, im now up to a 700 pound bill, my audi also now requires a new diesel particulate filter costing around 1000 and above pound's,,, ferryhill car sales are a joke, there has been no customer service at all except for SORRY ITS BEEN TOO LONG,,,, i say again to the readers DO NOT BUY A CAR FROM THESE.

Jonathan Taylor in response to NotHappyJoe

I've had exactly the same issue. If I go ahead, it will cost me over £1500 in repairs. I don't know how these people sleep at night. We could have had a nasty accident. With the faulty steering rack, poor brakes, and bold tyres. There was even a bolt missing from one wheel.

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Dealership Information

Carshop Ferryhill is an Franchise dealership that is based in Ferryhill. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
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Ratings
3 reviews2.7 out of 5 stars — Rated Average
Excellent
1
Very Good
0
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0
Poor
2
Terrible
0

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Contact Information

Address

Carshop Ferryhill
Durham Road
Ferryhill
County Durham
DL17 8RS

Get in touch

http://www.m-carshopferryhill.co.uk

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Dealership Statistics

33%
Would recommend this dealer to family and friends
66%
Thought the dealer was knowledgeable and helpful
33%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Carshop Ferryhill

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