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26 reviews from our car dealer reviews community
Leave a review for Carshop Swindon

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26 reviews from our car dealer reviews community

Leave a review for Carshop Swindon
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"Spot on! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Renault I bought from Carshop Swindon back in April has been spot on, a really good car! I came across them on AutoTrader. The staff there were nice and helpful. I would recommend this dealership!

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"very good"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good overall. Good staff and good cars. I am having an issue with the car which unfortunately isn't covered under warranty anymore but it was a good price and it was in good shape when I received it, I would recommend this dealership.

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"Really good experience"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The dealers at Carshop in Swindon were very helpful and friendly. I would recommend them. I bought a Volkswagen Passat last year and I have had no issues with it at all. The car was clean and in good condition and a really good price.

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"Awful"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi from here in August. I have had a lot of issues with it and the car was in disgusting condition when I went to collect it. The service was terrible and I wouldn't recommend to anyone.

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"Unlucky"
3.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In August i bought a Skoda from here. The dealers have been helpful but the car has had numerous issues that were not covered by warranty and it had cost me over £1000 to put right. I would still recommend this dealership, i think I was just very unlucky with this car.

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"No complaints"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Back in August I purchased a Seat Ibiza from Carshop. The car was very nice and clean and in good condition and up to now I have had no issues with it at all. I didn't have much communication with the dealers but they were pleasant and The car is good value for money. I would recommend them.

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"happy Focus buyer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would highly recommend! Very happy with my Ford Focus from Carshop in Swindon. The car was very clean and in good condition and I have had no issues with it up to now, the dealers have been very helpful throughout out the whole experience.

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"No issues at all"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Ford Focus from this dealership back in June which I found on their website. When I collected it it was really nice and clean and just as described. I have had no issues with the car up to now and I am really pleased with it. I would use this dealership again and I will be recommending them.

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"Perfect"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW from Car shop back in April and everything was perfect. the service was spot on and the car was in excellent condition and I have had no issues what so ever with the car or dealership. I would recommend this dealership.

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"MrsWoman"
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

we recently visited Carshop Swindon to help my son get some idea of cars available ready for when he is preparing to purchase his first vehicle. We were greeted by a nice young gentleman who asked if we had been there before, which we had because we had purchased a car from here a few years back. He escorted us into the showroom and explained ho w it worked, informed us that all the cars were locked and that if we wanted to look in any we would have to inform him and he would open them for us. We acknowledged this and began looking at the cars, talking amongst ourselves about things. The gentleman followed us around, interrupted our conversations time and time again, which quickly became very annoying and was quite rude. We were just trying to show our son some options, prices etc but the way the sales people have been trained (as it isn't his fault really it is how the company think it should be done, wrong by the way) gives an impression of deep distrust of their customers. why do the cars need to be locked? So that the sales person needs to be on the customer has to rely on them so they can add the extra on the hard sell? It is a horrible feeling being followed this way and was enough to influence our decision to leave and make the choice of not going back to purchase from there. Maybe the way the salesmen/women are trained and asked to behave should be looked at again as it is off putting and I can't imagine that I am the only one who has felt this way about it. Having cars locked is a difficult one, I get it from a safety point and that it helps prevent the cars being damaged but again, it leads to a feeling of distrust. We will not go back and I really wouldn't encourage any of my friends to either, which is a shame as the range of cars is fabulous.

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Dealership Information

Carshop Swindon is an Franchise dealership that is based in Swindon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews4.3 out of 5 stars — Rated Very Good
Excellent
17
Very Good
6
Average
2
Poor
1
Terrible
0

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Contact Information

Address

Carshop Swindon
Penny Lane
Swindon
Wiltshire
SN3 3BW

Get in touch

0808 274 5399
http://www.carshop.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

84%
Would recommend this dealer to family and friends
92%
Thought the dealer was knowledgeable and helpful
82%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Carshop Swindon

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