Danny S had Great customer service and pleasant throughout would definitely recommend carshop to anyone else

Bought a car last Sept, it seemed to have this awful smell of burning oil. Within a week it was smoking from exhaust to the point other road users were flashing me to warn me of them. I took the car back for repair which they said "you're lucky it didn't blow up" it was in there for over a week for new parts. When I took the car away again the problem was still there but they kept saying there's nothing wrong with it, it's normal for a diesel. Well having had diesel engines for over 18 years I knew this wasn't true. Being constantly fobbed off. Wouldn't buy from this company ever again. Would have given zero stars but I wouldn't let me

Excellent service from a lovely young lad called Luke very knowledgeable and helpful he did everything he said he would, couldn’t fault the service he also kept us informed

We paid a deposit for a car, drove over one hour to finalise the purchase, only to find them selling the very same car to someone else. The managers attitude was that he couldn't care less. Don't bother! Disgusting company.

Bought a 21 plate mercedes 2 weeks ago, had to pay an extra £100 to have the car delivered from another site then £25 to have the tax changed from a motorbility, the car only came with 1 key so that's another £400, also I had to have it valeted as the previous owner was a heavy smoker.

Bought a 2017 Mazda 6 from Manchester with a faulty differential. Took car in to be fixed at Warrington was told it was 4 loose wheel nuts?!?! Absolute rubbish! Had the car in a proper garage 10 days prior to carshoo looking at it and was told it was the differential. 3 weeks later back in the carshop Warrington on a Saturday had to ring customer services at half 5 for an update. Had to ring them back again Sunday after being promised I would gear from someone?? Diagnosis - Car has a faulty differential, who would have guessed? Had to take spare key to pick my car up as they had locked mine in a safe box and gone home for the weekend. Told car is safe to drive until they book it in at a specialist and they have no courtesy cars available. Still haven't had anyone ring me to fix my car, phone branches you get put through to customer services who don't do anything useful.

Reserved car promised split in seat would be fixed Attended pick up promptly like they ask to be left waiting over 20 minutes Had to ask to see the car before paying in full Seat not fixed to be told they wouldn’t do stuff like that even though salesperson told us they would. Car not cleaned for pick up Apologised and wouldn’t budge on fixing it so got a refund Very disappointed daughter who’s first car it was going to be now not