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10 reviews from our car dealer reviews community
Leave a review for Cartec Motor Company Ltd
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10 reviews from our car dealer reviews community

Leave a review for Cartec Motor Company Ltd
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"First Class "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just wanted to drop a thanks to Peter, he was very professional friendly and went above and beyond with no added sales pressure. First car for daughter passing her test, so far so good ! Would most definitely recommend this local business to family friends and clients. Thank you Nice to have great service ! Especially in this day and age when nobody is interested i helping ! Well done and thank you 😊

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"Absolutely 1st class!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having has a previous bad experience with another garage I was a but nervous about buying off a website/over the phone but I have to say Phil at Cartec made my whole experience absolutely 1st class! From my initial enquiry to the hanfover of the cars the whole process was fantastic! I was originally due to collect the car but due to an unforseen issue with the infotainment system and it needing a part, So I wasn't inconvenienced, Phil very kindly offered to deliver the car to me (65 miles away) free of charge and even with a full tank of fuel !!! The car was delivered on the back of a truck by their lovely driver and in absolute pristine condition with all the relevant paperwork and documents in a folder. Absolutely 100% recommend Cartec and would not hesitate to go back when I'm looking to change my car again. Just a shame they aren't on my doorstep of I wouldn't hesitate to use them for MOT and service. Thanks again Phil!

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"Tried to charge 132% more"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car was booked in for an interim service today after booking online with fixmycar.com for £65. After bringing it in (and driving through the tunnel) I received a phone call after getting home saying that the price was wrong and that it was actually going to be £150 minimum - 132% more than the online quote. I checked elsewhere and could get it done tomorrow for £105 and said this, asking if they would match that price given that it was their error and they already had the car. It was a flat out no. So the car has been picked up and I've wasted £10 in tunnel fees with absolutely zero apology from Cartech at any point on the phone or when collecting it. Absolutely disgraceful service. I sincerely hope the loss of business from myself, and further family/friends and those who see this review was worth the £40 saved. I strongly recommend you go elsewhere if you don't want to get hit with hidden costs.

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"EXCELLENT IN EVERYWAY !!!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi, i have been using this garage for 2 years now, and i only wish i had discovered it a long time ago as i cannot recommend this garage enough !. The reception is very friendly and helpful and the prices are amongst the best i have ever had relating to mechanical work on my car and the work is outstanding !!!. If you need a garage for repairs , servicing or MOT's don't waste you time trawling the internet or phone books anymore give them a call you won't regret it ...THANKS VERY MUCH . ALLAN (GREY INSIGNIA )

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"Amazing work and customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So I had a recommendation to ring Cartec Motor Company and within an hour they had picked my car up from work. Really friendly people to deal with and gave me options of what I could do. I had my car back the next day all sorted and washed!! It’s the attention to detail that makes these guys worth going to. Thanks again

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"Top Draw after sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a VW GOLF GTD 2010 in white, cane with excellent service history at an excellent price. Just had a minor thermostat problem so took it in to get fixed under the excellent value for money warranty I purchased with the car. Well all I can say is WOW the after sales is as if my car was brand new from a dealership and not a used car sales. I recommend CARTEC SILVERLINK to anyone who is looking for an affordable used top quality car and after sale. Second to none. The lads in the garage are fantastic, thank you lads

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"Would return! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cartec Motor Company definitely deserve 5 stars. Never had a problem with the Ford I bought, it was in great condition and the staff there were helpful! I would definitely return here in the future!

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"Good up to a point! "
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I went to pick up the car it was great, and up to a certain point everything went very well. I thought the guys there were helpful. However, They weren't to knowledgeable and the after care was poor! I found issues with the car that were compromising it massively! I would still recommend them but I would tell people to make sure to check the car thoroughly

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"Car bought and serviced by cartec"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought second hand car from Cartec Motor Company for son in Jan 2016. Service from Cartec has been excellent,got a good deal.Had to take to Toyota for safety recall, they found some problems!!,amounting to £1400!! Went straight to Cartec guys, cost a lot less and Toyota had seemed to have exaggerated problems and price!! Any problems (10 yr old car) they always make sure seen asap and if part to be ordered even bring you home (25mls). Extended warranty worth the money and piece of mind. Excellent customer service,Thanks guys. Joe and Alison Cowan.

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+1 Found this review helpful
"Very professional easy to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Highly recommend Cartec Motor Company. I bought a Mini Cooper S, thanks lads. I love my new car!

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Dealership Information

Cartec Motor Company Ltd is an Independent dealership that is based in North Shields. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
10 reviews4.4 out of 5 stars — Rated Very Good
Excellent
8
Very Good
0
Average
1
Poor
0
Terrible
1

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  • Contact Information

    Address

    Cartec Motor Company Ltd
    Unit 2 Vroom Retail Park
    North Shields
    Tyne and Wear
    NE29 7TE

    Get in touch

    0191 257 9759
    http://www.cartecmotorcompany.co.uk/

    Opening times

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    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Cartec Motor Company Ltd

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
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