Car Dealer Reviews is an
official partner of Auto Trader
I purchased a tesla 3. When I saw the car and at the time of test it had aero wheel trim, wasn't there on collection time. The car didn't lock,called the sales staff, left messages for manager. Had no response. The charger port wasn't engaging. I can't go to tesla cause after 3 weeks still havent had my v5. Don't know if they sent it to dvla. Every time I called, I was told, he will call you back. It's been more than 2 weeks. Not sure what rating should I give. If you can avoid keep away from this place. Philip
Reviewer has confirmed their email address
DO NOT BUY CARS FROM THEM We bought our car in summer 2022 , a month after it showed low oil level and dashboard lighted with faults like a Christmas tree . Awful service , ignoring , answers don’t make any sense or help. Year ago the car finally died . Not working at all . We had a long 1 year process of complaining to different authorities. We won an investigation with Ombudsman and can’t wait to give them that car back . An absolute garbage. P.S. They still ignoring to pick up the car ! AVOID THIS DEALERSHIP
Reviewer has confirmed their email address
Beware of this garage. Car time sold a car with too many issues which was really hard for me to find out on test drive. I bought discovery sports ( Rk16XUN ) and cost me £30k including warranty and service plan.I’m trying my best to explain all the issues below: 1. The Car was sold with roughly 95% DPF blocked. DPF blocked warning signs came on just after few weeks of buying the car. Car time sent my car to few different places to find the problem as they couldn’t find anything. One of the garage was in proper jungle and it’s called Steve Parker in Rochdale and they advised to replace the DPF.I was so much worried as the 1st MOT Failed on emissions. Finally Car time replaced the DPF but they got USED DPF from scrap yard which a dealer should not do ( I found this from a technician called STUART). Dealer must always use new part. Even one day one of the technician took my car in his house in Burnley for overnight. I tracked my car and found it.However, I did not say anything that time as long as my car runs fine but I wasn't very happy on repair. Altogether it took 2/3 months to fix this issue. 2. The Car was sold with Timing chain problem. I heard noise from engine when I did test drive but I wasn’t familiar with that noise. I thought the noise is quite normal but Few months later the noise became more louder. I had contacted with AA recovery and recovery took the car to Cartime and technician found the timing chain is about to failed. Car time contacted Warranty company (RAMP) but Ramp saying that they cover failed components. As the car is still drivable, they can’t authorities the repair. I called ramp and had long discussions. Basically Ramp wants the timing chain to be failed or snapped and then they will cover but I couldn’t make them understand that if timing chain snapped while I m driving with my kids on motorway, can you imagine the consequences. My whole family might die. But I feel like I’m taking with robot. Reply is the same that we only cover failed component. However, I paid to Car Time (£1180) to repair the timing chain but again Car Time did dodgy repair. Different Kind of engine noise came one week later.Now car time found injector wasn’t sealed properly. It took another 2/3 months to fix this but the problem hasn’t been solved fully. Now engine oil leaking. Went back to car time. Now they found timing chain cover gasket is leaking. Again 2/3 months to fix. After that I feel the car is struggling to change gear( jerking when changing gears, engine shaking, steering wheel vibrating). Went back to car time and they couldn’t find the problem and sent my car to a garage called THAMESIDE TRANSMISSION. That garage found engine oil leaking from top of the engine and as the car timing chain was changed by car time, THAMESIDE TRANSMISSION doesn’t want to touch the car. Cartime garage completely destroyed my car engine. I asked few staff members to provide me owner email address but no one had braved. I will never recommend CarTime.I’m planning to take legal action but all I can say ignore Cartime. Thanks for reading such a long reviews. Abdul Malik 07427108494
Reviewer has confirmed their email address
If you want poor customer service, rudeness and lies this is the place to go. They said I would be there for no more than an hour but I was there 5 hrs, the car I bought was supposed to be ready to go, meaning it had been valeted and serviced, in the dark it looked ok but the next day when I checked over it there was stains on all the seats and food around the rear seat belt holders, the oil was just registering on the dip stick, the air filter was black not white and the oil filter was manky, I raised my issues with customer service and was offered £100 towards changing these parts local to me ( the cheapest oil & Filter change is £100 ).
Reviewer has confirmed their email address
Absolutely terrible service received! , Cartime’s after service + communication is either slow or non-existent, no matter how many times you call, email, send emails to managers and raise official complaints your messages will be ignored or fobbed off that you “will get a call back” which does not happen even with promises from manager that a call back will be held in 2-3 days. They do not hold their word or signature from what I have seen so far !. Unfortunately my car purchased from them had over £2000 of issues most of which I got sorted luckily by the manufacturer warranty, not to mention when picking up the car I found numerous cleanliness issues with it, i.e food in vents, food in armrests; I raised all of these issues to Cartime the following day after collecting the car, This was two weeks ago and I have been chasing them ever since, and to top it all off they have not given me my £100 holding deposit back or taken it off the price off the car on completing. I will be taking this review further. I am NOT happy with any of this at all.
Reviewer has confirmed their email address
I recently bought a kia optima from the bury branch and I found all the staff very polite and helpful, knowledgeable and they they couldn't do enough for me. Took the car for a test drive with Paul on the Sunday and drove away with the car Monday evening after signing up for the finance and the car had been valeted inside and out. Would recommend this dealership to anyone!
Reviewer has confirmed their email address
They have made sure to not supply an email address and also try to get the deposit on the phone. They are ignoring my emails after the viewing and it clearly states on their website that the deposit is fully refundable if you do not like the car. I have no choice but to report them to FCA.
Reviewer has confirmed their email address
I recently bought a Skoda Octavia vrs and was served by salesman Haider who took me for a test drive who was very helpful with explaining anything I needed to know about the car and made buying the car stress free and was very efficient I would recommend this salesman
Reviewer has confirmed their email address
Do NOT deal with Andy Glover. I’ll just start with that. He sold me a car which was faulty to which the police were arriving to my house due to the fault. After threatening the motor ombudsman they agreed to swapping my car. I am very fortunate to own a private Reg - they sold the car I returned with my private registration plate on and 18 months later I STILL don’t have my plate assigned to my car. Rather than sorting this out they have blocked my email address, IMAGINE blocking someone rather than sorting it. I cannot stress enough how much everyone needs to avoid cartime. They are rude, unprofessional, *creepy* and will do anything to make a quick sale, rip you off and leave you to pick up the prices. AVOIS
Reviewer has confirmed their email address
HI ALL, BE VERY AWARE OF THIS DEALER AFTER A VERY POOR BUYING EXPERIENCE FROM THEM COMING 200 MILES FOR A MAZDA CX5 , A WEEK LATER I FOUND OUT THE RECORDED MOT MILEAGE WAS TOTALLY INCORRECT OVER 3 MOTs BY OVER 8000 MILES. THEY SHOULD HAVE REVEALED THIS ISSUE AND SORTED . I FEEL I HAVE BEEN RIPPED OFF AND THIS DEALER SHOULD BE AVOIDED AT ALL COSTS.
Reviewer has confirmed their email address
Cartime is an independent used car supermarket that was founded in 2012 and was recently announced as the UK Car Supermarket of the Year. With over 1,000 cars on display, all of our vehicles are sold in ‘as new’ condition and available with 0% finance, part exchange, 100-mile radius price checking and a 30-day feedback policy. We help customers across the UK find their dream car from our wide selection of prestige used vehicles and offer a better than new six-year warranty package for added peace of mind. All of our cars must pass a rigorous 62-point PDI check and are sold with a new MOT, service and valet. View our full stock online or visit one of our showrooms in Bury or Rochdale to test drive your new car today. Our buying process is quick and easy, with many cars available to drive away in under an hour. We have over 1,000 vehicles available, from MPVs and family saloons; to cars for first time buyers and high performance sports models. We also boast the largest 4x4 centre in the North West.
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2012
Excellent | 72 | |
Very Good | 4 | |
Average | 3 | |
Poor | 6 | |
Terrible | 17 |
Cartime Bury
Bridge Street
Bury
Greater Manchester
BL9 6HH
Mon | 09:00 - 19:00 |
Tue | 09:00 - 19:00 |
Wed | 09:00 - 19:00 |
Thu | 09:00 - 19:00 |
Fri | 09:00 - 19:00 |
Sat | 09:00 - 18:00 |
Sun | 11:00 - 17:00 |
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.