I had a great experience at Cartime. The car is brilliant and just what we were looking for. Someone from Cartime gave me a ring, and I mentioned we might pop in to have a look. We ended up going down, found the car we liked, and started chatting with a rep who got the car out for us. He was a really nice guy, super helpful, and made things easy. We decided to go ahead with the car, but then after a couple of minutes, he said he had to do something and walked off. That’s when Sam, the original guy who had called me, came over and took over the sale, saying it was his. I didn’t really expect to be dealing with him again, to be honest. The next day, I was having a bit of trouble with the paperwork and stuff on my phone – I’m not great with tech – and I found Sam a bit pushy and a little rude. Aside from that, everything else was spot on. The service overall was great and I’d still give them 5 stars. They were brilliant.

The only reason for not giving 5 stars is because there was a little bit of confusion when it came to the paperwork. I was told that the car was ready to go when I arrived, but for some reason they thought I was over 21, which caused some delays and resulted in me being at the dealership for 6 hours. I drove away from Cartime happy because I got the car I wanted, but it did let the experience down.

Great experience, everything was smooth and fast, it was my first car and I will recommend you to all my friends

They let me look around the car myself in my own time and they gave me all the details that I needed. The whole process took half an hour when I picked the car up, it was really good. I don't think they could improve anything to be honest they were great.

5

l bought a mini and it is lovely, so happy with it. I was looked after superbly, With everything sorted out so I could drive away there and then ,car is spotless and even had a valet before I left. I award a 5 for my experience however I have phoned twice to ask for a print out of the receipt and what I'd signed up for and paid for!! It was all done on line but I haven't the facility to down load or print it. I really need this but after asking twice and promised twice I still haven't received the paper work .

4/5

Really happy with our recent purchase from Cartime in Bury. The sales person was great, made the whole process straightforward and there's nothing I would ask them to do differently.

Overall I've had a good experience at CarTime Bury. I purchased the Toyota RAV4 and I'm happy with it, it's been a good car.

Everything has been alright with my Ford Fiesta.