Eva N, July 2025
"Great customer service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
4 great customer service, but car could've been cleaner when collecting
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Deana W, July 2025
"Thank you 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All is good. Moncef went above and beyond delivering the car to me after I was told they couldn't deliver on the Friday as arranged and it would be Monday. I can't thank him enough. I completed a google review for you all so after the delivery. Thank you 😊
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Bernoulli M, July 2025
"Can't complain"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Can't complain about the really decent service from the sales team at Cartime. I requested new tyres and a full clean and they got it sorted and so far had no issues with the car
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Sam G, July 2025
"Drove away on the same day "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Picked up a BMW 1 Series and it’s been sound, I've had no issues at all. Customer service was also sound and not once did I feel any pressure. The only reason it's not a full 5 stars is because I felt like I was waiting around while, which wasn't anyone's fault. That said, I still managed to drive away the same day, so no real complaints in the end.
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Jack B, July 2025
"No issues whatsoever."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car from Cartime was for my wife but from what I know it's been alright. I did go to the dealership and everything went as expected. Paul was sound he was a really nice guys and I had no issues whatsoever.
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George R, July 2025
"Smart Fortwo"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was a good experience and I'd definitely go back there when I'm in need of another car.
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Aftersales from Cartime Rochdale in response to Smart Fortwo
Hi George, Thanks for the great feedback! We're really glad to hear you had a good experience with us. We'd be more than happy to help you again when you're ready for your next car!
Peter K, July 2025
"4 stars"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff looked after me well. I work in Bury, so the location was convenient for me. Overall the experience and car were fine, can't complain.
+0 Found this review helpful
Aftersales from Cartime Rochdale in response to 4 stars
Hi Peter, Thanks for your feedback! We're glad to hear our team looked after you and that the location was convenient. If you ever need anything else, just give us a shout!
Steven J, July 2025
"Very helpful and friendly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I thought all of the team I had anything to do with were brilliant very helpful, friendly,knowledgeable and Jon in particular was great I think the whole experience of the transaction was a worthy 5 . Re the car think everything that I've tried works fine but still working my way through the cars capabilities
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Aftersales from Cartime Rochdale in response to Very helpful and friendly
Hi Steven, Thank you for the fantastic 5-star review! We're thrilled to hear that Jon and the rest of the team provided helpful and friendly service. Enjoy exploring all the features of your new car — and if you have any questions along the way, we’re here to help!
Michael W, July 2025
"Can't complain"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Pleased with the e-golf I went for, had other electric cars in the past so knew what to expect with it, it is great, no issues at all. Very nice drive would definitely recommend the car. It was a good experience at cartime, I didn't find Asam to be pushy he was actually very willing to help me and offered to help with all the tax and insurance. Really nice chap. It was a very quick turnaround, I was in and out within a few hours which was great.
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Aftersales from Cartime Rochdale in response to Can't complain
Hi Michael, Thanks so much for your kind words! We’re delighted to hear you’re enjoying your e-Golf and that Asam was able to make the process smooth and helpful. It’s great to know the quick turnaround worked well for you too! If you ever need anything else, just give us a shout. Enjoy the drive!
Dean W, July 2025
"Simple and quick"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Happy with my vehicle, It was a straightforward process with Mo, wasn't waiting long just a very in and out standard experience.
+0 Found this review helpful
Aftersales from Cartime Rochdale in response to Simple and quick
Hi Dean, Thanks for your feedback! We’re glad to hear you’re happy with your vehicle and that Mo made the process quick and easy. If you need anything else, just let us know!
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