AVOID bought a car from salesman paul owen at cartime and on collection day the car wasn't really presented as expected but nothing a trip to my local valeter wouldn't sort but something you shouldn't have to do when buying a new used car.. I also got told they'd lost the spare key but not to worry as a replacement had been ordered. After many phone calls and emails I haven't received the spare key and just being told that Paul Owen doesn't work there anymore or is off that day and they will look into it and ring me back, which never happens. Its just a load of dodgy carsales men under 1 roof. I for sure won't be using cartime again or recommend to anyone.

I have had to put in an official complaint to the ombudsman . I purchased a vehicle on the 7th of September. When purchasing the vehicle, the salesman didn't make me aware of the faulty ignition switch. After purchasing the vehicle, day later I was having issues starting the car it needed a few attempts of pressing the switch. I took it back to car time Rochdale and they confirmed there is a fault in the ignition. The service team in bury car time ordered a new ignition switch but they said its on recall and it'll take up to 2 weeks. Its now been nearly a month and my vehicle is still not fixed. I'm having to chase everyone up and no1 is giving me callbacks or updating me. It's the worst service I have ever received and very unprofessional. I'd never go back here to buy a vehicle ever again.