Everything with my Hyundai has been fine, but there were a couple of things that disappointed me about the experience. When I got the car, I noticed that it didn't come with a jack or wheel brace. When I called up to enquire about getting one, I was told that tyres now come with something that fills the tyre if you get a puncture, but after looking online, I've seen that the car originally comes with the jack and brace, so I have had to go out of my way to pay for one. Also, I noticed a scratch on the car and after mentioning it, I was told I'd get a touch-up pen sent out but I still haven't got this and I've had no update from the dealership.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Hyundai
Thanks for the constructive feedback Susan, it's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.
Apart from some scratches on the windscreen and only getting one key with the vehicle, the service from Cartime was overall fine. I would possibly look to use them again if they had the right car in at the right time.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to 3 out of 5
Thanks for the constructive feedback Oliver - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.
Ged really looked after me while I was at the Rochdale branch. Everything on the day was smashing and I'm happy to give 5 stars.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Smashing service
Thank you for your kind review Michael. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Positive experience, can't complain, I am really pleased with the vehicle I got. It was a really pleasant experience, it was quick and easy didn't have any problems. 5 stars.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Would recommend
Thank you for your kind review Donna. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
It was good service from the team and my sister has just gone and got an MG for herself from Cartime but in white. The car it's self has been fine, it the hazards seem to come on when you go over a bump but that's all I've noticed. I'll have to get the front wipers changed at some point because they weren't changed prior to collecting the car.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to MG ZS
Thank you for your kind review Angela. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
This was my first time buying Cartime and the sales person Oliver was great. So far all is good with the vehicle, and I would look to go back again if they have the right vehicle in.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Oliver was great
Thank you for your kind review Simon. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Absolutely everything with the car has been brilliant. I have taken the car for a health check and it has no issues whatsoever. I am very happy with everything, and of course it is a five-star review.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Car has been brilliant
Thank you for your kind review Tomasz. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!
Ged was very helpful, and the Volkswagen UP has had no problems and is running well.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Ged was very helpful
Hi Nana, thank you for the wonderful review for Ged, we will pass the feedback on. We hope you continue to enjoy your UP! and look forward to seeing you again in the future.
The service has been great. I did have a small issue with the car, but the sales team and service team fixed it for me. They were nothing but helpful and made the whole process straightforward and stress-free. From start to finish, I felt looked after, and I’m really enjoying the car now with no issues. I would definitely use them again in the future.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Looked after
Hi Asela, we’re so pleased to hear you had a great experience from start to finish, this is exactly what we aim for with every customer. We hope you continue to enjoy your new car and look forward to seeing you again in the future.
Ged was absolutely brilliant. From the start, I told him I didn’t want to take the warranty. He didn’t try to push it on me. He did advise it, but once I made it clear I wouldn’t take it if he pushed, he respected that and didn’t mention it again. He was really helpful and professional. Any questions I had, he answered straight away. I was able to have a laugh with him too, which was nice. He is a great salesman and a big credit to CarTime. I would recommend him to anyone.
Reviewer has confirmed their email address
Aftersales from Cartime Rochdale in response to Thank you Ged
Hi Amanda, we are pleased to hear that Ged was brilliant and made the sales process a great experience for you. We will make sure to pass the feedback on, and we hope to see you again in the future.
Cartime is an independent used car supermarket that was founded in 2012 and was recently announced as the UK Car Supermarket of the Year. With over 1,000 cars on display, all of our vehicles are sold in ‘as new’ condition and available with 0% finance, part exchange, 100-mile radius price checking and a 30-day feedback policy. We help customers across the UK find their dream car from our wide selection of prestige used vehicles and offer a better than new six-year warranty package for added peace of mind. All of our cars must pass a rigorous 62-point PDI check and are sold with a new MOT, service and valet. View our full stock online or visit one of our showrooms in Bury, Rochdale or Burnley to test drive your new car today. Our buying process is quick and easy, with many cars available to drive away in under an hour. We have over 1,000 vehicles available, from MPVs and family saloons; to cars for first time buyers and high performance sports models. We also boast the largest 4x4 centre in the North West.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2012
Excellent | 92 | |
Very Good | 35 | |
Average | 2 | |
Poor | 0 | |
Terrible | 0 |
Cartime Rochdale
Edinburgh Way
Rochdale
Greater Manchester
OL11 2PD
Mon | 09:00 - 19:00 |
Tue | 09:00 - 19:00 |
Wed | 09:00 - 19:00 |
Thu | 09:00 - 19:00 |
Fri | 09:00 - 19:00 |
Sat | 09:00 - 18:00 |
Sun | 10:00 - 17:00 |
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