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Just bought my 2nd Ford Mondeo from Sajid & drove it back home to Newton Aycliffe. Sajid at Castlebridge Motor Company supplied another excellent car with a full MOT, new front pads & discs & new tyres all round. Excellent service.
Bought an Audi A3 which was advertised in autotrader, dealer sent me more pictures looked a nice clean car. Went to view it was as described and better than the pictures. Car had full history and all paperwork. Car was competively priced and came with 3 months warranty and 12 months AA breakdown. Salesman was really helpful throughout a couple of small things required attention which was dealt with before collection. Really pleased with the car and garage staff first class.
Very pleased with the service I received from Castlebridge Motor Company.
As a whole everything went very well at Castlebridge Motor Company. I've had no issues with the Mini I bought. I wanted an Auto Mini and the one at this dealership ticket all the boxes! I didn't get the best price for my PX though. I would recommend them!
A good experience at Castlebridge Motor Company. I've not actually Driven the Audi very much since I got it but its running well! Had one slight issue with the car not being fully described properly but overall very good! The guys there were knowledgeable and helpful! I would recommend.
Bought mt ford focus from castlebridge motors and found a fault with the handbrake got the problem fixed and went back they refunded me the price of the repair I have been really happy with the car and got good service they even helped me get the tax and insurance so I could drive the cat away I was so impressed I took my daughter there and she also has a ford focus which she loves thanks castlebridge will be recommending you to friends and family
Very happy with my new Mondeo, had lovely drive back down the A1(M) back to Newton Aycliffe. Sadij & his colleague were very friendly. & helpful, the whole process was so easy, thanks lads.
Bought my car 23 days ago but have only managed to use it for 14 days...the rest of the time the car was at the garage awaiting the parts needed to fix the problem.The car was making this sound when using gear2...the staff at this garage told my partner there was nothing to worry about as it was something to do with the turbo...until my partner contacted an independent garage who advised him to take the car back as it was faulty We also had a problem with the battery which we were told would be ready early the next day only for my partner to go to the garage and wait there for more than2 hours..the battery was not even ordered when he got there...a wrong battery then got ordered...so I had to go pick my partner up ..the battery was not fitted professionally as some wiring was hanging out...the time and resources wasted...as well as appalling customer service..if only this car was within14 days I would return it...but this is by far the worst service I have ever come across...I would never recommend you to anyone
Castlebridge from Castlebridge Motor Company in response to Vauxhallastra60
The battery was ordered straight away due to no fault of ours the wrong battery turned up. The customer was present when the phone call was made to get the right battery. The noise was not from the gear as Eddie knew and was very difficult to find we did everything to rectify the problem and the problem was rectified and car was delivered to the customers house with a full tank of fuel for the delay We take pride in our customer service that's why we took the time to find you a much better finance deal on your finance that saved the customer and the payments were much lower
After offering to pay a deposit twice they advised me to get the AA Car check that I wanted to get done first. After paying for this and arranging it I got a call from AA Advising me that the garage told them that the car was sold to someone else. Time wasters.
Unknown from Castlebridge Motor Company in response to ST22
customer failed to leave deposit and another sales person took the deposit
Went to this dealer for a Seat Leon pick a few problems with the car told the owner. Car was all fixed for me, picking the car even told me the problem with the car. Fantastic people and really helpful.
Castlebridge Motor Company is an Independent dealership that is based in Gateshead. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
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