21% Reviews
replied to
71% Recommend
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14 reviews from our car dealer reviews community
Leave a review for Castlebridge Motor Company

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14 reviews from our car dealer reviews community

Leave a review for Castlebridge Motor Company
Click on the stars to start your review
"Car sales"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an Audi A3 which was advertised in autotrader, dealer sent me more pictures looked a nice clean car. Went to view it was as described and better than the pictures. Car had full history and all paperwork. Car was competively priced and came with 3 months warranty and 12 months AA breakdown. Salesman was really helpful throughout a couple of small things required attention which was dealt with before collection. Really pleased with the car and garage staff first class.

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"Excellent service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the service I received from Castlebridge Motor Company.

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"Really good!"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a whole everything went very well at Castlebridge Motor Company. I've had no issues with the Mini I bought. I wanted an Auto Mini and the one at this dealership ticket all the boxes! I didn't get the best price for my PX though. I would recommend them!

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"Helpful! "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A good experience at Castlebridge Motor Company. I've not actually Driven the Audi very much since I got it but its running well! Had one slight issue with the car not being fully described properly but overall very good! The guys there were knowledgeable and helpful! I would recommend.

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"Glynis"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought mt ford focus from castlebridge motors and found a fault with the handbrake got the problem fixed and went back they refunded me the price of the repair I have been really happy with the car and got good service they even helped me get the tax and insurance so I could drive the cat away I was so impressed I took my daughter there and she also has a ford focus which she loves thanks castlebridge will be recommending you to friends and family

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"Mr N"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my new Mondeo, had lovely drive back down the A1(M) back to Newton Aycliffe. Sadij & his colleague were very friendly. & helpful, the whole process was so easy, thanks lads.

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"Vauxhallastra60"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car 23 days ago but have only managed to use it for 14 days...the rest of the time the car was at the garage awaiting the parts needed to fix the problem.The car was making this sound when using gear2...the staff at this garage told my partner there was nothing to worry about as it was something to do with the turbo...until my partner contacted an independent garage who advised him to take the car back as it was faulty We also had a problem with the battery which we were told would be ready early the next day only for my partner to go to the garage and wait there for more than2 hours..the battery was not even ordered when he got there...a wrong battery then got ordered...so I had to go pick my partner up ..the battery was not fitted professionally as some wiring was hanging out...the time and resources wasted...as well as appalling customer service..if only this car was within14 days I would return it...but this is by far the worst service I have ever come across...I would never recommend you to anyone

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Castlebridge from Castlebridge Motor Company in response to Vauxhallastra60

The battery was ordered straight away due to no fault of ours the wrong battery turned up. The customer was present when the phone call was made to get the right battery. The noise was not from the gear as Eddie knew and was very difficult to find we did everything to rectify the problem and the problem was rectified and car was delivered to the customers house with a full tank of fuel for the delay We take pride in our customer service that's why we took the time to find you a much better finance deal on your finance that saved the customer and the payments were much lower

"ST22"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After offering to pay a deposit twice they advised me to get the AA Car check that I wanted to get done first. After paying for this and arranging it I got a call from AA Advising me that the garage told them that the car was sold to someone else. Time wasters.

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Unknown from Castlebridge Motor Company in response to ST22

customer failed to leave deposit and another sales person took the deposit

"Karl"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to this dealer for a Seat Leon pick a few problems with the car told the owner. Car was all fixed for me, picking the car even told me the problem with the car. Fantastic people and really helpful.

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"djslow85"
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my new vw here today. Sadji has really helped me and has been very honest about what to expect both fianacially and the history etc of the car. The car itself is yet to go in for its mot and service in the morning where I'm assured faults will be addressed. So will post an update over the weekend with the results. Overall after much scouring for a car that I'd enjoy and last here was generally the most competitively priced online on all models. If I had enough money I could of took 4 off the forecourt lol. Look forward to posting a further update, but looking forward to going back

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Dealership Information

Castlebridge Motor Company is an Independent dealership that is based in Gateshead. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews3.8 out of 5 stars — Rated Very Good
Excellent
10
Very Good
0
Average
0
Poor
1
Terrible
3

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Contact Information

Address

Castlebridge Motor Company
Shearlegs Road
Gateshead
Tyne And Wear
NE8 3EJ

Get in touch

0191 477 4570
http://www.castlebridgemotorcompany.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

71%
Would recommend this dealer to family and friends
71%
Thought the dealer was knowledgeable and helpful
63%
Thought issues were resolved quickly and easily
21%
Percent of reviews responded to by this dealer

Additional Information About Castlebridge Motor Company

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